Join the club... Makes it worse when you call the magazine, advise them that you are getting magazines you never ordered & want stopped & they tell you it was placed by a company that you've never heard of & that you need to take it up with them to stop the magazines. While Allure provided the name of the company that placed the order they did not offer the phone # to contact them until I specifically asked for the number. Told me I had to contact them but got the impression that if I hadn't asked for it they wouldn't have given me the #. Turns out it's just voicemail saying leave a msg & they'll call back. Wonderful... I'm supposed to give an unknown company that has already placed fraudulent orders in my name my personal phone # so they can victimize me further!
I keep receiving Glamour i called them they said it was ordered by a company called keystone publishing and gave me a number. I called and said that is if theft and im filing a police report . What was your outcome?
Ditto. Allure just gave me their number. I haven't called yet. 800.967.3363 I was told this company does this as a service to the magazines mentioned above.
Like everyone else here, I just received a magazine (Allure) that I didn't order. Like everyone else, I called the magazine directly to cancel and got a recording telling me it was ordered by a 3rd party and was given a number to call that led me up a recording...blah, blah, blah. I did not leave a message with my personal info. I found a different phone number on the Keystone Circulating Services website, reached a live person immediately and cancelled. They didn't even have my current address on file, but found me in their system under my previous address. She said that the magazine sent out free magazines to people in the area to boost readership. Well, that's not working, is it?! Anyway, here is the number I called...800-660-0193
Thank you so much for posting a good phone number on these folks. I couldn't receive any of my regular mail in my mailbox from getting too many damn magazines
I had the same problem. The number you provided actually worked! I was able to get all 5 magazines stopped - yes, 5. I also reported them to the FTC. These people are begging for class-action lawsuit!
I had the same experience as you. A new magazine every week. I was given this number to call Keystone: 800-967-3363. I also cancelled all magazine orders. I don't believe it was a free magazine since I have received 6 magazines since the first of the year. If they have my address then what is keeping them from getting my credit card number. They had to have gotten this either from Amazon or an Amazon customer because that is the only site I ordered from.
Called the number Tammy, and she said it was a promo and they do this to promote the ads in the magazine! She said they will stop on their own when the subscriptions run out if I don't subscribe...800-660-0193 got me a live person. Thank you!
Thanks Tammy! I was able to get through to a live operator and canceled the magazines being sent. She confirmed the 3 publications I had received, and I only had to provide my name and zip code. She said they were complimentary issues, not a subscription, unless I chose to subscribe. Thanks again!
Call 800-660-0193 a very nice woman with customer service answered & told me that they were promotional and she would be happy to cancel subscriptions.
The lady was not nice to me, she said I called a week ago to cancel (but I cancelled three months ago) and I was still receiving new subscriptions, she told me "with everything that is going around the world a magazine subscription should not be an issue and hung up on me" like really??? Should I not be concern about id theft? Do you even know me at all? What I've don't thru? That I lost my husband to a gun shot? That I don't know what matters? Does that mean I can't care about all other things that go wrong? I could never ever get thru the line again, it's one lady the same one and I want more of their info because I am suing so if someone has their address please be kind and share. I do want to know who gave my information to them and I have a right to know!
Comments
I was told this company does this as a service to the magazines mentioned above.
1030 St. Georges Ave
Suite 200
Avenel, NJ 07001
1-800-967-3363
service@keystonecirculation.com