Demand for Payment for Unauthorized Yello Pages Listing

ComplaintsCollection AgenciesA. C. A. Revovery Inc

Complaint

0
Tony Cooper
Country: United States
Unuathorized listing in www.goyellowpages.com
No physical address listed on their web site
Reverse lookup of 866-967-8205 reveals a company www.gafachi.com

Demand for $574 for A. C. A. Recovery Inc., 38 E.Ridgewood Ave., Ridgewood,  New Jersey 07540 Phone 800 356 3713 on behalf of www.goyellowpages.com submitted with no proof whatsoever of the contract details.

Comments

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  • 0
    Beth
    I too got this erroneous collection letter.  But they messed with the wrong person.  I tried to phone the collection company back to get a response to this site, and was called an f'in b, wow.
    I have a good friend that is attorney and she has agreed to help me fight this for free.  And I am taking it all the way!
  • 0
    Jim
    I just got the same letter
  • 0
    Jim
    Well I'll just add the letter I just opened to the mix - yellowpageexpress.com $624.99 LOL
  • 0
    Theresa C
    Ditto....I called them and told them they could got o He!!.  They put me on hold and I hung up.
  • 0
    DeniseinTennessee
    Thank you for your report on ACA Recovery.  I have just received the letter with the exact same amount (624.99) listed in the due portion. They say I had a contract with YellowPagesExpress.com.   The letter had a warning notice that you needed to reply to them in 30 days if it is false (of course then when you reply they have your signature and your letterhead logo). The harassing calls started this morning.  Some one called Linda Bank at ACA Recovery.  
      Before I mailed my no logo letter back to they I found your site and everyone else relating their experience. Thank you all for sharing your experience with this scam.  I have not mailed this letter - I will not take their calls and I will contact the Federal Trade Commission as someone above has suggested.  
    Thank you,
  • 0
    DeniseinTennnessee
    Thanks so much for posting.  This helped to alert me that this was a scam and not a thorny issue for the new year that I had to defend.
  • 0
    tj
    First send a dispute to the debt collector, ACA Recovery.  Send it certifed return receipt requested, for proof of delivery.  Indicate you never agreed to any such listing or charges, and that you are filing complaints with the authorities.

    1)  File complaints with FTC, as one of ACA's "internet directory" clients was sued by FTC and is subject to a federal injunction.

    2)  Your state Attorney General, since Attorneys General often respond faster to systematic fraud attempts against their fellow citizens and state residents than FTC.

    3)  New Jersey Attorney General, since ACA Recovery is located in New Jersey.

    4)  The U.S. Postal Inspector, for investigation of mail fraud, since it appears that the debt collector is aware of the fraudulent nature of the "debt" for which they just sent a fraudulent "collection letter" through the U.S. Mail.

    5)  www.ic3.gov, site for reporting internet fraud.

    6)  You regional FBI White Collar Crime unit.  That has been the part of the federal government that has assisted in investigation of similar fraudulent telemarketing operations, and they should be made aware of "legitimate" companies who are assisting fraudulent ones.
  • 0
    tj
    File fraud complaints with FTC, your state Attorney General, the New Jersey Attorney General, and at www.ic3.gov, which is a government site for reporting internet connected fraud.

    If ACA Recovery sent you a fraudulent invoice, file a mail fraud complaint with the U.S. Postal Inspector.
  • 0
    tj
    File fraud complaints with FTC, your state Attorney General, the New Jersey Attorney General, and at www.ic3.gov, which is a government site for reporting internet connected fraud.

    If ACA Recovery sent you a fraudulent invoice, file a mail fraud complaint with the U.S. Postal Inspector.
  • 0
    tj
    Regional Yellow Pages Online was sued by FTC, and is subject to a permanent injunction as of early 2010.  There are reports that the Canadian perpetrators just moved to a different site in Montreal, changed their "company name", and continue operating.  

    Recently, ACA Recovery complaints have begun to show up mentioning a new scam name, "yellowpagesexpress", but with the same phony "business directory" scam, so it may be that this is just the new scam company name, as they would already have a "collection" relationship with ACA Recovery.

    Complaints indicate ACA Recovery collects on fraudulent "accounts" under at least the following names:  
    Regional Yellow Pages Online
     (Montreal, with a call center reported to be in Pakistan)
    goyellowpages.com
     (allegedly with a mail drop in Florida, true location unknown)
    yellowpagesexpress.com
     (true location unknown)
  • 0
    Peg-Jan 10, 2010
    I received a letter from A.C.A. Recovery claiming I owe $624.99 to YELLOWPAGESEXPRESS.COM It seems real strange because thy are claiming an invoice was sent in Nov. of 2009.  No invoice, statement or calls all of 2010 but now go to a collection agency?  I have not done business with this company.  In fact, the name  the letter is sent to is my business name but not my name.  I will file fraud complaint.
  • 0
    scammed
    I have Also received the same letter from A.C.A Recovery for yellowpagesexpress.com for $624.99. Where do we need to report these scammers?
  • 0
    Vicki
    I too just received a letter from A.C.A. RECOVERY, INC. saying I owed them $624.99 for YELLOWPAGESEXPRESS.COM.  What a scam, I called YELLOWPAGESEXPRESS.COM and they said I didn't dispute the bill they sent to me in 2009, so therefore I owed them the money.  I asked her to let me listen to her so called "recording" of my authorization and she said they destroy any recording after one year. So much bull!
  • 0
    scammed
    I also received this scam letter from A.C.A  claiming that I owe $624.99.  This is the dispute letter I came up with, let me know what you think or even if we should have any contact with them at all.. If you like and want to use it copy and paste.



    Dear Debt Collector:

    I never agreed to any such listing or charges with yellowpagesexpress.com, This is a erroneous scam and I am filing complaints with the authorities.

    Pursuant to my rights under federal debt collection laws, I am requesting that you cease and desist communication with me, as well as my family and friends, in relation to this and all other alleged debts you claim I owe.
    You are hereby notified that I am immediately filing a complaint with the Federal Trade Commission, the New Jersey Attorney General’s office The U.S. Postal Inspector, for investigation of mail fraud, and the Better Business Bureau. Civil and criminal claims will be pursued.
  • 0
    TDN 1/10/11
    I just received a COLLECTION letter by mail from A.C.A. today, stating Client name of yellowpagesexpress.com for $624.99. We do not advertise with yellowpagesexpress, and never have. I received a similar letter in the past. I don't remember whether it was A.C.A. or not. When I called to ask name of person placing the advertising, the date of the order, etc., they just kept transferring me from one person to another, and no one could give me any information, just kept saying that I owed it. I am having difficulty finding a way to file a complaint in WI.
  • 0
    math48s
    I just received a letter from A.S.A. Recovery Inc in Ridegwood also requesting $624.99 for advertising in Yellowexpress.com .  I called for Mr. Cutler and asked him for a copy of any contract signed by me. He told me he had no contract. I told him this was a fraud and I hung up on him. They could not even spell my street name correct nor had the correct city and zip code. They need to get their act together!!!! I will let The Record hear about this as well as the attorney Generals Office - Fraud Division.
  • 0
    Rocky20485
    Our office received such a letter from A.C.A. Recovery about a company called Yellowpagesexpress.com. When I called their office (ACA)the lady informed me that their client (yellow...) had a verbal agreement with our company's president and invoices have been consistently mailed to our office address over the last two years. We have simply ignored all attempts by the client (yellowp...) and now ACA needs to step in.
    Wow! This is utter BS. I open each piece of mail sent to the office and I have never seen so much as a postcard from yellowpagesexpress.com. After reading similar posts our office is certain that we are being targeted in a scam.
    Thank you posting links to government sites. It is much appreciated!
  • 0
    Tryin to scam me
    Just received a letter from A.C.A. Recovery, Inc. 38 E. Ridgewood Ave #395 Ridgewood ,NJ 07450.  Claimed my corporation owes their client yellowpagesexpress.com $624.99.  I am to contact Mr. Cutler.  My accountant called the # 1 800 356 3713 to ask about the collections, was told that we have a contract, we asked to have the contract faxed they said it would be a waste of time and proceeded to call my accountant [***].  When my accountant hung up on her, she called back immediately and proceeded to call my accountant stupid incompetent white trash.
  • 0
    GCM
    Looks Like Its My Turn,

    Just received a letter from ACA Recovery stating I owe $624.99 for a Yellowpagesexpress.com add never authorized through our business.  Thanks everyone for your input - but sorry we all have to deal w/ this.  It's not like I have anything better to do w/ my time?  I would love to teach these guys a lesson.  I suppose filing complaints is a place to start - although I don't think they even deserve a response in any way.
  • 0
    tj
    File fraud complaints with FTC, your state Attorney General, New Jersey Attorney General, U.S. Postal Inspector, and at www.ic3.gov
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