Rudest creditor I have ever dealt with!

ComplaintsCollection AgenciesMIDLAND CREDIT MANAGEMENT (MCM )

Complaint

0
TIMOTHY R.
Country: United States
I received a letter from this company, MCM on May 19th, 2007 on behalf of the Aspire credit card company about a debt. On may 21st, 2007 at approximately 8:35 a.m. Arizona time I called in to respond to the letter.

The person I spoke with was so rude, that I did not get his name because he actually hung up on me. I tried to explain to him that I had settled this account on April 12th, 2007 and that if he would like I could send him over, meaning fax, the original settlement letter, the letter from the creditor showing that this account was paid, and the bank statement, if they needed a copy of that as well.

This guy did not even try and talk to me; he was the rudest creditor I have ever dealt with. I know that nothing will be done about it and another person will have to endure his brutal behavior but I have written all three credit-reporting agencies about how MCM conducts their business when it comes to trying to collect a debt. I am going to search to see if there is a complaint line against the aspire credit card company, and if there is not one I will be starting one.

I admit that I have not been the best creditor in the past but I have fixed my debt with aspire, and for someone to act the way they did in order to try and collect a debt, you must have a load of delinquent accounts in your desk because if I had not settled this debt prior to dealing with this individual. I would have shredded your letter, and said the hell with you.

I do collections and if I ever talked to a client the way I was talked to. I would not expect one dollar from this individual, bottom line if your in collections, and you have someone trying to explain to you that they have settled the account, or if someone is calling to resolve a debt. YOU LISTEN! And you do not HANG UP! On the person because whether or not they have fallen behind in their debt or are current, they are still a CLIENT!!

Sincerely,
A client you will never have again.

Comments

  • 0
    Tred
    Ref https://800notes.com/Phone.aspx/1-800-901-4714 Encore Receivable Management is a wholly-owned subsidiary of Convergys Corporation. http://www.encorermi.com/   http://www.bbb.org/southern-nevada/business-r ... -vegas-nv-60452#  http://www.bbb.org/evansville/business-review ... the-ks-90003734 http://investing.businessweek.com/research/st ... ivcapId=4399478 also seen is a ref to http://www.bbb.org/sdoc/business-reviews/fina ... iego-ca-101104/ with alternate names of: Encore Capital Group, Inc
    MCM
    Midland Acquisitions Corp
    Midland Funding LLC
    MRC Receivables Corp
  • 0
    Stan Stevens
    I am sure that MCM monitors these complaints. I have a message to them:  We have had thousands of calls from this "Bottom Feeder" company. They tried intimidation, threats, and many other "Mob" tactics. So, here is some info for the public:

    They have a website and you can see the people who are responsible for all the misery caused, the Presidents name is Mary Lou Muti, the operations manager is Mark Zalewski, the Director of all the call companies is Connie Wade. From this site you can see their corporate address.

    What I propose is that we all get together and give them some of their medicine, if the person telling of being fired because of not purchasing or providing narcotics will post a statement and is willing to appear in court I'll get the rest taken care of. Meanwhile, get the phone and email and deluge them with the same treatment they gave to us.
    Thanks.
  • 0
    Toff
    I have the same problem. First they call from an 800#. Then they ask you personal question. Then they call by unknown number. MCM sent me a letter that I can make online payments it says my account don't exist. So I called my credit card company. They then transfer me to Midland  credit. Some Indian guy get on the phone saying I need this different account number when I call in. So I told him it gave me option to pay on line, send in payments, or my account number to my bank. But once I said the [***] don't exist he act like the call was dropping and he couldn't hear me then hung up on me. Nope not going. So I don't know who to believe.

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