Fake process server calls

ComplaintsCollection AgenciesThurston and Associates

Complaint

0
Quintin L King
Country: United States
I have received numerous calls from this "company", all of which start with a request for address verification for Process serving. Intimations that a law suit has been filed (the Company, to the best of my knowledge is in Florida, I live and own a business in Illinois). What process server doesn't have an address? These people call constantly and wont reveal the name of the entity for which they are collecting unless you "confirm" your address and last four of social. I am formally filing a complaint with the FTC and the Florida Dept of Financial Regulation, but wondered if anyone has had experience with these people?

Comments

  • 0
    tj
    Contact FTC.

    They just sued a large group of collection agencies in California running the same scam.

    It this is leaking out, they need to get on top of it.
  • 0
    Sedona
    Thanks for the info, especially the phone number they call from.  Just received a call myself and the gal I spoke to followed what has been written on this website practically word for word.  The phone number you listed here was the very same one they called from.  Happily, this will stop here.  My partner will not be calling them back!
  • 0
    Victoria Jenson
    | 4 replies
    You know what, my name is Victoria Jenson and while I dont work for this company I work in collections for years.  Its so easy to go online Anonymously and make accusations about these companies who collect debts and try to make these companies look bad. I have few things to say. First If they were illegal, do you not think someone would have put them out of business by now(they wouldn’t last a week).. Two, if someone personally owed you money how do you act?, what would you do?, what extent would you go to to get it back? And I’m not talking about $ 50 or $100. what if it was $500 or more.. its great when you accept the credit from these companies, but when paying it back its about trying to taint the credibility of these companies. But I leave you with another thought .  Is it better that these companies go under, then getting credit will be harder and harder because ALL WHO DON’T PAY THEIR BILLS?  LET ME ASK YOU THIS, DID YOU OWE THE MONEY, HOW CAN SOMEONE SCAM YOU OUT OF MONEY IF YOU DIDN’T OWE THE MONEY?
    • 0
      Successful Collector replies to Victoria Jenson
      | 3 replies
      Get a clue....Just because you are a collector does not mean you know EVERYTHING.
      You should have done your research on these clowns before typing your reponse. Their collections practices completely violate the FDCPA, and someone filing a complaint with the FTC, and in this case, with the Florida Secretary of State is completly appropriate.
      It is apparent that they are trying to collect on debts that have passed the statute of limitations and have not correctly identified the debtor, like John Smith.....good luck with that one.
      Also, it could take years before enough FTC complaints or complaints to the state would force a collection agency to close- depends on how slick they are.
      Victoria- remember this:
      Provided you are collecting on a valid debt (not out of the statute of limitations for that type of debt- according to the state the debtor resides in) and provided you have properly identified the other person on the end of the phone as the correct debtor:
      " A good collector will listen to the consumer and use their head to gain the debtor's confidence - not their emotions or their mouth". Nobody wants to listen to a smart ass.
      Being an effective collector is pretty simple. Just follow this simple rule of life:
      "Do unto others, as you would have done unto you."
      Have you considered working at Macy's?
      • 0
        Magical Debt Eraser replies to Successful Collector
        | 2 replies
        You have got to be kidding me.  Just because something is past the statute of limitations means you all the sudden don't owe the money anymore???  WOW....Hey can I borrow some money from you?

        Honestly the statute simply means they can't sue you for the debt anymore.  It doesn't just simply make the debt vanish into thin air like some magic trick.  Please let me borrow some money from you.  I want my debt to dissapear like that with you.  

        Thanks in advance!
        • 0
          tj replies to Magical Debt Eraser
          OOS + 7.5 years past first date of delinquency + FDCPA "cease communications", and your "debt" is only in your dreams.

          You failed to notice that this "Thurston" dissappeared off the face of the earth after FL AG got too many complaints of illegal deceptive and threatening collection.  Most consumer complaints here claim the "debt" is bogus.  They had to shed that name and cobble up another.  

          So much for your so-called "debt".
        • 0
          tj replies to Magical Debt Eraser
          The "process server" con is getting REAL OLD.
  • 0
    tj
    Victoria, you really need to take a refresher course in FDCPA compliance before you cost your employer bucks from violations.

    The collection tactics being reported against this "debt collector" exactly match a common pattern of fraudulent collection practices designed to extort payment even from people who owe nothing.  

    There is no justification for pretending to be a "process server", pretending to have "filed a lawsuit", and all the other BS.  It's just a con.


    The FTC has recently sued one cluster of debt collectors, alleging numerous violations of law.

    http://www.ftc.gov/os/caselist/1123142/index.shtm

    "For Release: 10/26/2011

    At FTC's Request, Court Orders Debt Collection Operation to Stop Deceiving and Abusing Consumers

    FTC Alleges that Defendants Targeted English- and Spanish-Speaking Consumers, Posing As Process Servers and Attorneys

    At the request of the Federal Trade Commission, a U.S. district court has halted a debt collection operation that allegedly deceived and abused consumers – making bogus threats that consumers had been sued or could be arrested over debts they often did not owe.  As part of its continuing crackdown on scams that target consumers in financial distress, the FTC charged two individuals and seven companies in a Corona, California-based debt-collection operation doing business as Rincon Debt Management.  The court order stops the illegal conduct, freezes the operation's assets, and appoints a temporary receiver to take over the defendants’ business while the FTC moves forward with the case.

    Operating since March 2009, the defendants have been unjustly enriched by at least $9.4 million, according to documents the FTC filed with the court.
    ..."

    And, despite your claim, more likely than not you probably do work for the company.  Every few weeks their shills show up, trying to undermine the credibility of consumer complaints.
  • 0
    tj
    If any debt collector calls you, refuses to provide any documented proof the debt is owed, while instead making threats of a "lawsuit", "arrest", or "prosecution", you are probably dealing with an extortion racket.  The "debt" may be fake or not even owed to them.

    First contact your local police to file a complaint.  Then contact FTC and your state Attorney General.  FTC has recently sued several debt collectors pulling this same scam, and the NY AG has been cleaning up similar collection scams in the Buffalo area.
  • 0
    none of your business
    VICTORIA...
    Maybe your right. BUT... How can over 100 people say the same thing, and it not be true?
    If it walks like a duck, quacks like a duck...WELL VICTORIA-I'D SAY YOUR A DAM DUCK!
  • 0
    I<3$
    LOL THEY TOOK OVER A GHETTO SHOPPING CENTER TO MAKE AN EMPIRE. AND MADE IT. THE OWNERS ARE DISGUSTING AND FAT BUT FATTER ON YOUR MONEY AND THEY SHOW IT WITH ALL KINDS OF BS TOYS. ALL 100 OF THEIR FAKE "PROCESS SERVERS" ARE CRACKHEADS AND ALL 10 OF THEIR COLLECTORS ARE STILL  B R O K E  LMFAO. ITS AMAZING ALL YOU CAN GET AWAY WITH IF YOU GOT MONEY. YOUR MONEY. BUT HEY YOU OWE THIS DEBT, MAYBE NOT TODAY BUT YOU SURE AS HELL USED THAT MONEY TOO DIDN'T YOU?

    YOU AND THEM AIN'T NO DIFFERENT.
  • 0
    tj
    See FTC press release above.

    It's open season on fraudulent collection rackets.
  • 0
    ur man
    i hate that i gotta see your face everyday u call yourself a christian woman but hate and envy more than the average miserable person get a real job instead of cheating your way to greatness witch
  • 0
    tj
    Google dredged this up under "Merrill T Miller":

    https://whocallsme.com/Phone-Number.aspx/8007072318

    Usual MO:
    "Guy told my parents there would be a warrant for my arrest.  Had my maiden name (years ago that was my name)"
    -----------------------------------

    Connection to California:

    MERRILL T MILLER
    18575 RANCHERO RD.      
    HESPERIA CA 92345

    MERRILL MILLER
    5732 OLD CHENEY    
    ORLANDO FL 32807

    RICK PUGH
    5732 OLD CHENEY    
    ORLANDO FL 32807    
    ----------------------------------

    Reported employment ad:
    COLLECTORS (Orlando)
        Looking for strong minded, quick witted individuals to work as a team. Computer, customer service, and clerical skills a plus. Excellent opportunity for advancement. Hourly and/or commission positions available.

    Company Name: Rite Coast Financials
         Phone: 1-800-707-2318 ext. 1003
        Available: Immediately. Full Time. Part Time.
        Apply to this job in person: Monday-Friday 9:00 AM to 5:00 PM at 5732 Old Cheney Hwy. Orlando Fl 32807.
    -------------------------------------------

    KAM FINANCIALS INC.
    1417 N. SEMORAN
    SUITE 108
    ORLANDO FL 32807

    Registered Agent Name & Address
    CORPORATION SERVICE COMPANY
    1201 HAYS STREET
    TALLAHASSEE FL 32301 US

    Officer/Director Detail
    Title DTR
    MILLER, MERRILL T
    5732 OLD CHENEY HWY
    ORLANDO FL 32807

    ----------------------------------------------
  • 0
    tj
    M & E Associates, same MO:

    https://800notes.com/Phone.aspx/1-888-878-9345

    "Johnson
    22 Jan 2010
    My Maiden name is very common (Johnson).  My mother received a call from an individual asking for me...only with my Maiden name.  She asked the individual what this was regarding.  The caller then asked where they would need to send the Sherriff to deliver a court summons on case 2010-00####-0.  The caller would not provide his name and said that his company was M & E Associates.  He told my mother to have me call them at 1-888-878-9345.

    We googled M & E Associates but could find nothing related to Legal or Collections.  We also tried reverse phone number lookups on 1-888-878-9345 but could find nothing.  

    I tried to call the number the following morning but received a voicemail stating that if I knew the extension of the case worker to enter it now or to press "0" to be connected.  I pressed "0".  I got a recording that stated all associates were busy and to leave a message.  I left them a message with my cell number.

    Before they called me back they called my Mother-in-Law's house and made the same statements as the night before.  I called them again and someone answered after selecting "0".  The man asked for my Case number.  I gave it to him.  He said that he had to transfer me to "legal".  A man named "Kaden?" took the call.  He asked me for the last four of my social.  I gave it to him.  He said that I was not the person he was looking for and to disregard.

    At first I was relieved that everything seemed ok.  After thinking about it more and discussing with my family, things seemed PHISHY.  My mother, mother-in-law, and I all live in different counties.  We filed police reports in all three counties.  The Sherriff's Deputies were most concerned that this could be a Phishing Scam or an attempt to Steal my identity.
    ..."

    Connected to Miller, at an address in Hesperia:

    M & E ASSOCIATES INC.
    16501 WALNUT ST, 9.
    HESPERIA, CA 92345.

    Phone: 888-878-9345.
    Fax: 888-878-9346.

    Contact: MERRILL MILLER, OWNER
    E-mail: ISGLLC@AOL.COM
    Caller: M & E Associates
  • 0
    tj
    CASSIDY v. THURSTON & ASSOCIATES

    http://dockets.justia.com/docket/pennsylvania/paedce/2:2011cv06984/450969/

    Plaintiff: STACEY CASSIDY  
    Defendant: THURSTON & ASSOCIATES
     
    Case Number: 2:2011cv06984
    Filed: November 8, 2011
     
    Court: Pennsylvania Eastern District Court
    Office: Philadelphia Office
    County: Delaware
    Presiding Judge: MITCHELL S. GOLDBERG
     
    Nature of Suit: Other Statutes - Consumer Credit
    Cause: 15:1692 Fair Debt Collection Act
  • 0
    tj
    http://www.corporationwiki.com/Florida/Orland ... c/66291660.aspx

    http://www.corporationwiki.com/Florida/Orlando/merrill-miller/66291668.aspx

    Related:
    Rite Coast Financial
    Cam Financials Inc.
    Five M Financial Inc.
    Knox Financial
    Alm Acquisitions Inc.
    Buchanon Capital
    Jacob J Adamo
    Rick Pugh
    Merrill Miller
  • 0
    tj
    Correction:
    Kam Financials Inc.
    https://whocallsme.com/Phone-Number.aspx/8007072318

    The Processed Server Office, LLC
    http://www.corporationwiki.com/Florida/Orland ... c/67361141.aspx

    Another name:
    Levine, Cohen and Associates
    https://800notes.com/Phone.aspx/1-888-227-7904/8

    Looks like they are making up LLCs to create the perception of "process server", and "law firm", consistent with consumer complaints.
  • 0
    latest victem
    Same exact thing just happened to me!
    Disputed the charges with my cc company and they will not remove it.  They have released payment to Thurston and Assoc.
    What can I do?
  • 0
    Still Pissed!
    I paid a $6700.00 debt to a similar type scam about a year ago. I found this site as I am still (on my own now) trying to find the individuals that scammed me. The agency i paid was out of Tennessee. I did my research and filed several complaints. My attorney discovered the "owners" of that particular agency were actually just stolen identities and the individuals we had filed against (the "registered" owners) actually had nothing to do with the company/scam at all. Its impossible to find these [***]- they secure business licenses in someone elses name and open up new companies quicker than you can file a formal complaint. they wouldn't be dumb enough to open a business under their own name, and run these obvious scams. Just heads up- you may think you are filing against the responsible parties as I did- just to find out you're barking up the wrong tree. SO FRUSTRATING!!!

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