Fake process server calls

ComplaintsCollection AgenciesThurston and Associates

Complaint

0
Quintin L King
Country: United States
I have received numerous calls from this "company", all of which start with a request for address verification for Process serving. Intimations that a law suit has been filed (the Company, to the best of my knowledge is in Florida, I live and own a business in Illinois). What process server doesn't have an address? These people call constantly and wont reveal the name of the entity for which they are collecting unless you "confirm" your address and last four of social. I am formally filing a complaint with the FTC and the Florida Dept of Financial Regulation, but wondered if anyone has had experience with these people?

Comments

  • 0
    tj
    Since they are apparently licensed in Florida, file complaints of violations with FTC, your state Attorney General, and the Florida Attorney General.
  • 0
    Rstorm
    You're not facing a court date. It's pretty clear you're a shill for this criminal organization trying to convince people otherwise.
  • 0
    RStorm
    I have to admit I was wrong when I said i'd likely not be hearing from them again. I got another call from the "process server" and this time instead of telling me they were about to deliver papers, they told me they tried to deliver them on Monday the 19th. Since someone was home all day on Monday and I told her so, she concluded they had the wrong address and that I should call.. (ready for it) their offices at 1-888-242-1315 to verify my address with them. I laughed and hung up.

    Soooooo.. I called them back, and was directed to the same guy that claimed to be the attorney handling the case. It would be a pretty sad state of affairs to have people passing the bar exam with little or no knowledge of the law, but that's neither here nor there.

    He ended up hanging up on me yet again after listening to his "settlement offer" and I told him, "Oh, you want me to pay YOU? No, you need to pay me for all this breaking of the law you're doing."

    After telling him exactly what laws he was breaking he hung up on me.
  • 0
    tj
    If as they claim, they were calling to "serve papers", then they would have already had to file a lawsuit, unless they were lying.  Indications from other complaints are that they are lying.

    Supposedly they tried to serve you Monday, yet no one shows up.  A "wrong address"?  More likely, no "lawsuit" was filed.

    Note that the "process server" call is just to get you to call them back.  This is not what real process servers do.

    Did the guy claiming to be an "attorney" give a name?  Want to bet he isn't really an attorney, any more than the "process server" is who he pretended to be?

    Want to bet he isn't licensed?

    Contact your local courthouse and have a clerk check to see if there is any lawsuit filed.  If not, you have caught them.  They just got their Florida collection license, and already complaints indicate they are scamming.  That says they set up just to run this scam from the beginning.

    File a fraudulent debt collection complaint with the Florida Attorney General.  They know what this stuff looks like, and have shut down other such fake "debt collectors" operating out of Florida.
  • 0
    tj
    In addition, if there is no lawsuit filed, report this violation to your state Attorney General.  

    It is generally illegal for non-attorneys to pretend to be attorneys, on top of the illegal deception and threats by this debt collector which violate FDCPA.  Establish a record of a complaint with your state AG that they are faking being an "attorney", on top of faking that they have "sued".
  • 0
    RStorm
    Exactly, if they have papers to serve it means they've already filed the complaint and a docket number has been given to the case. When I pointed out the "case number" they'd given me is not on file with my local district court he explained that the number was their internal number.. Umm, oops!

    Not to mention, the call from the "process server's office" was from 406-203-0356 and is in Montana.. *boggle*.. That's a rather long drive to serve me these papers, eh?  

    I know the guy isn't an attorney, you actually have to demonstrate a certain knowledge of the law to be able to pass the bar exam, and even if he were he'd be licensed to practice in Florida and not Louisiana which is where I am. Some local firm would have to be involved.

    I've caught them alright, and i've let them know in no uncertain terms that i'm aware there is no pending lawsuit and that I believe them to be scammers.

    We'll see how it goes and if i'm contacted again.
  • 0
    tj
    "When I pointed out the "case number" they'd given me is not on file with my local district court he explained that the number was their internal number.. "

    That is typically how they play this game.  The "process server" and "case number" were all intended to lead you to believe that you WERE being sued.  that deception was intentional, not some "misunderstanding" like he is trying to now claim.  All these scams do it the same way, deliberately misleading you as they try to con you, while being ready with an excuse if caught.

    You have enough to file complaints, so you might as well do so.  

    Other reports of using multiple names is consistent with a common scam tactic of trying to diffuse the complaints across multiple names, to try to fly below the radar of the authorities.  You counter this by ALWAYS reporting all violations.
  • 0
    tj
    Note that these reports are showing all the usual signs of a fake "debt collection" racket:

    1)  Fake calls from "process servers", supposedly trying to "serve papers", but actually used to get the victim to call back.
    2)  Fake calls from "process servers" to relatives, often distant or ex's.
    3)  Reports of alleged "debts" known to be unowed.
    4)  Reports that on checking with the local courthouse, no lawsuit had been filed.
    5)  Reports that when contacted, they claimed to be "attorneys", despite the numerous illegalities.
    6)  Use of implied threats to coerce payment, in place of validation.
    7)  No complaints report receiving any FDCPA "g" letter.
    8)  Contact is by phone only.
    9)  There is an apparent attempt to create the appearance that they exist, through listing the company name on various online directory sites.
    10)  Use of shill posts to attempt to counter consumer complaints and reports that they are a scam.
    11)  Shills attempt to deceive by misportraying normal validation.
    12)  Address is a mail drop.
    13)  Reports of using multiple "company" names, tied to the same opeeration.
  • 0
    STOP CRYING
    YOU PEOPLE ARE SO RIDICULOUS- YOU KNOW THESE DEBTS ARE REAL... PAY THEM AND NO-ONE WOULD BOTHER CALLING YOU. REGARDLESS OF THEIR TACTICS- ITS YOUR DEBT. TRYING TO AVOID YOUR FINANCIAL OBLIGATIONS BY ABUSING THE LAWS MEANT TO PROTECT INNOCENT CONSUMERS IS JUST AS DEVIOUS AS ANY SUPPOSED SCAM. GET A JOB AND STOP DANCING AROUND THE TRUTH. PAY YOUR BILLS. AM I A "SHILL"? WELL ARE YOU A THIEF???
  • 0
    tj
    Indicators from many complaints are that this company is running a scam, faking "debt" and using illagal threats rather than validation to fraudulently coerce payments.

    As these complaints show up within weeks of the startup date of 7-11-11, complete with the full range of fake "debt" scam characteristics found in complaints against other known fake "debt" scams, we may assume that the people behind this con have past experience, including experience with using shill posts.  "Thurston" may even be just another alias for an already existing scam outfit.

    None of this has anything to do with "real debts", or "financial obligations".

    Shill.
  • 0
    tj
    BBBB report, no rating.

    File opened 9-13-11, so they probably got at least one complaint but it is too early to see the response.

    http://www.bbb.org/central-florida/business-r ... ndo-fl-90137125
  • 0
    .
    14)  Reports of attempting to collect on a "debt", allegedly owed to a defunct bank that the consumer has never done business with.  Suggests that the faked "debt" has been fabricated to include barriers to proving it's false, a tactic only of interest if you are faking.
  • 0
    Smarter Than Felecia
    Just received the same call but from a Central Texas phone number. Same spill. They were looking for my husband. What a crock!!! Checked out the BBB in Florida's site and it shows they just opened business on 9/13/2011!! I think I AM smarter than Felecia!!!
  • 0
    tj
    Post a warning on 800notes against the number.

    What phone number?
    What names (aliases) did they use?

    (Just helps other victims confirm their suspicions.)
  • 0
    scoop
    I received a call today stating that I would be served papers tomorrow...the number on caller ID WAS 512 430-1135 --said to call
    888 242-1315. Also talked to Sophia Torres and she let me speak to director Steven Richards extension 125.  I was scared and felt I was being harassed..Please reply.......I did call Fl AG office.
  • 0
    tj
    If you don't get "served" these "papers" tomorrow, contact your local courthouse and check with the clerk to see if any "lawsuit" has been filed against you.

    If not, file fraud complaints against this fake "debt" extortion racket with FTC, your state Attorney General, the Florida Attorney General, and BBB.

    In addition, pull your credit reports to see if they have any recent inquiries from these idiots.
  • 0
    tj
    Who did they claim the alleged debt was owed to?
    Did it sound similar to an old account?
    Were there any inaccuracies in their information, or did they claim they didn't have some information?
  • 0
    tj
    Other complaints against that number.  
    https://800notes.com/Phone.aspx/1-304-586-0691

    Appears to be used by the fake "process server" part of the scam.  No company identification is reported.
  • 0
    annoyedone
    For 'Stop Crying" and all the other shills that are trying to assist in ripping people off. I've been getting these annoying calls almost daily, each day the same thing "we are going to send a uniformed officer to your house", well I'm still waiting so where are they. I also have been checking my credit report daily for fear these idoits will or have hijacked my identity...guess what NO OUTSTANDING DEBTS! In fact I have GREAT credit and cant wait for the day "Thurston & Associates" is brought to justice.....we'll see whose crying then. I'm going to extremes to report these people to every possible agency I can.
  • 0
    RStorm
    Director Steven Richards is it? Interestingly enough, Steven Richards is the one who claimed to be the attorney handling my case. Interesting that he's wearing many hats.

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