RPM trying to collect a fake debt

ComplaintsCollection AgenciesReceivables Performance Management (RPM)

Complaint

0
JP
Country: United States
On 4 Apr 08 I got a call from Receivables Performance Management (RPM) claiming that I owe $85 on a Verizon account from 2000.  I know that I’ve never had a Verizon account, and that my phone account from 2000 (I forget which company) was paid properly.  So I told the RPM rep that they were full of s**t, and that I wanted written proof that this debt is actually mine.  They had the last 4 of my SSN and tried to pass that off as “proof” that their info was legitimate.  I still didn’t fall for it and asked for everything in writing.  

Fortunately I have records that go back that far.  I also called Verizon to confirm that they don’t have any account information with my name on it.  Surprisingly they have no record of me ever having an account with them.  I then went online to find out if RPM is some sort of scam.  They are a “legitimate” company, yet seem to be practicing what I would describe as predatory debt collection, or legal extortion.  Unfortunately, there is not much information on the internet yet about RPM.  However, there is a lot of information about AFNI, who seem to be doing the same thing.

So, after I found this web page, and read all of the information about AFNI, I downloaded the FDCPA and FCRA and read them.  I’m sending RPM a letter in accordance with the FDCPA.  I’m also sending the letter to my state’s AG and the WA state AG.  (RPM is located in Bothell WA.)  I also checked all of my credit reports to make sure that nothing has been placed on them.  I’ll continue to monitor my credit reports very closely for the next few months.  As this develops I’ll update this comment.

I’m considering contacting a lawyer to see if what RPM is doing is in any way actually extortion.  It’s a crime that the max penalty under FDCPA and FCRA is only $1000 or actual damages.  Obviously that small amount isn’t enough of an incentive to keep these companies from violating the law.  I’m also going to contact my Congressmen about this.  Maybe if enough of us complain the law can get changed?    

Oh, and a huge thanks to the poster on this site TJ!  His information and advice was invaluable!!

Comments

  • 0
    tj
  • 0
    Chris
    I am also dealing with RPM on a valid account that started with Credit One, was charged off by the granting creditor, then purchased by RPM. They apparently are able to use whatever practices they can come up with in order to collect money not originally owed to them. They continuously call and harrass me by hanging up after I answer the call, knowing that I have no intention of sending them one red cent. I have blocked every number they call from and now they have resorted to using *67 (call identity block) showing a "private caller" on the ID screen. It must be nice for a company to have so much money and time as to play games with people they are claimning to owe them money. RPM should be investigated for it's practices.
  • 0
    A DEBT COLLECTOR AS WELL
    As a debt collector I dislike people like you "SENIOR COLLESTA".  You are what give us a bad name. just the way you responded to these people show what a loser you are.  You really need to change jobs.
  • 0
    Serious
    So they are calling you... you don't know why. You don't answer, how does anything get resolved?

    Now, if they are calling your work and your co-worker told them its your job and not to call, then they have to remove that number.

    What you are doing is like not going to the doctor because you are afraid of what you will find.
  • 0
    CAT
    [***] ALL OF YOU AT RPM  RIP-PARASITES-AGOTS
  • 0
    amp
    I actually got a call from RPM today and called them back.  They were calling me about a bill with Sprint that I disputed with another credit agency.  They were very nice and gave me their address so I can send a dispute to them also.  I had no problems so far.  We will se how it goes, however, I can't believe some of the rude comments people who work for this company posted on this website.  Not everyone who gets called by a bill collector is a deadbeat!
  • 0
    tj
    Be sure to send your dispute letter certified, so you have proof of when you mailed it, and proof of when they got it.
  • 0
    scamvictim
    I cannot believe that a "professional" so called company talks to people in the manner in which I have been a victim too. RPM claims they had the right to pull my credit because I had a open account with them, first of all, I don't have an account with them. They claimed after I told them I was getting in touch with Washington State AG, local AG,FCRA and the State Attoney General, that embarq had turned over an account with them and then pulled it from them within 3 months!!! Seems like a waste of time for a company like embarq, I believe that they couldn't provide me with written information on this so called account because it doesnt' exsit. I also informed them I had done my research in advance, and even the BBB said they were unsatisfactory, their comment back was what do you expect, we are a collection agency!!! So I guess this means that they go to a anger management program to choose their employees. So if you are rude, like to scream, and just generally be an a@hole you can also get a job at this so called company.Oh yeah, you also should be able to lie!! They told it wasn't their problem, to call embarq,but they couldn't give me a ss #and ask for mine, or a correct address or state.But still they felt as though they had the right to check my credit when I don't even have an account,do you see Identity fraud in their future? I do a law suit, I wouldn't mind taking a couple of thousand and going to the beach, because they think everyone is as stupid as they seem to be. The fines are 1000 for each infraction, thanks for the vacation, use my ss# carefully as you got it from an illegal credit check. They couldn't even provide me with the last numbers but wanted all of them from me....I would hate to think that 40 hrs a week I spent was just being a lying,screaming,rude person who tries to scam people why don't you try the nigerian scam, it should work just as well!!!!
  • 0
    scamvictim
    Do not pay these people, pay the person in question,you will not only ruin their day,but they will have more time to spend in court trying to explain how they got your ss# when you don't even have a debt with them, really do companies pull debts from collectors in 3 months, I think not! Nice excuse, but no buyers, I guess they think everyone just wants to give them money for accounts they claim to have,but yet when ask for information in writing they forgot the so call company with that you were SUPPOSE to have the debt with pulled it from them after only 3 months, are the companies getting wise to there illegal practices, or are they just really bad at lying......hhmmmmm, I think they could be working from jail cells! The lawyer is the best way to go, let them pay after all they can pull ss# numbers for no reason, I am sure they can use them to pay for vacations for everyone. If you owe the company they claim, the company I found is MORE than willing to take your payment, and pull your claim from them, hopefully before identity fraud is committed!!!
  • 0
    Debt Collector Police
    RPM is not worthy of any trust from customers! People have rights under the fair debt collection- if a debt collector and/or debt buyer reages the delquency of the account, for example if it was past due of Dec of 2009 and went into collections, now the debt collector and/or debt buyer reports reports that its past due of jan 2010, making it appear as more currently past due then when it first became past due. If you keep records of your credit reports and u see this behavior from them- immediatly report them to the ftc, your ag and the ag in their state. Just because you owe credior money or hasn't proven that you legally owe them money, doesn't mean they are allowed to violate your rights as customers.
  • 0
    Goober
    When a debt is written off, it's been used for tax purposes. That debt cannot then be recovered by someone else as if it's the original debt. In fact, if the entire debt was written off as a loss, then the sale of such debt would have to be considered a gain.

    I can call you every day and ask for money. If I have no leverage in which to force you to pay, then I have nothing. This is why the debt goes for pennies on the dollar.
  • 0
    Goober
    You people who are off the deep end about this are playing right into their hands. They have classes that teach these clowns how to get under your skin, because you may hang up but then you get on here and research it, which means you are thinking about it and that you are bothered by it. A good percentage of you will just pay it and be done because you have BPD or you are just weak and paranoid.

    A: Never answer the phone for numbers you do not recognize. That's what your answering service is for.

    B: Don't give people time to speak before hanging up. Don't carry on a conversation. They are winning once you start.

    C: Don't try to get over on them. They don't care, you are one in several hundred people they have spoken to that day and couldn't care less.

    D: See A.
  • 0
    experienced bill collector
    Ok for all the people who are angry at us "collectors" think about this... we have people every day that are angry and embarrased that we are calling them to collect money that they werent grown up enough to budget in in the first place. If I was in that position I would be mad too!!! but that doesnt mean act even more childish and call names and yell and cuss at us!!! i save nice people money and smash on [***] like alot of you!!! why be nice to someone that could care less the reason the economy is the way that it is today is because of all you [***] that need to get out your check books!!! STOP being a menace to society and Pay your bill!!! All you guys can critisize is grammer and upper-lower case haha!!! thats pathetic get off your [***] and get a job!!! Rpm follows the law!!! if you dont pay your bills you will be sued by the client we are just letting you know the big picture and giving you a chance to resolve it before your assests are leined and your wages are garnished for those of you that have things that can be leined or garnished!!! this is my advise sit back and listne to what the hell we have to say the one thing that poeple dont relize we do this job every day!!! we know what right and wrong and what to do to help your sorry pathetic [***]!!! Give us a chance
  • 0
    rpm worker
    Ok for all the people who are angry at us "collectors" think about this... we have people every day that are angry and embarrased that we are calling them to collect money that they werent grown up enough to budget in in the first place. If I was in that position I would be mad too!!! but that doesnt mean act even more childish and call names and yell and cuss at us!!! i save nice people money and smash on a** holes like alot of you!!! why be nice to someone that could care less the reason the economy is the way that it is today is because of all you a**holes that need to get out your check books!!! STOP being a menace to society and Pay your bill!!! All you guys can critisize is grammer and upper-lower case haha!!! thats pathetic get off your a**es and get a job!!! Rpm follows the law!!! if you dont pay your bills you will be sued by the client we are just letting you know the big picture and giving you a chance to resolve it before your assests are leined and your wages are garnished for those of you that have things that can be leined or garnished!!! this is my advise sit back and listne to what the hell we have to say the one thing that poeple dont relize we do this job every day!!! we know what right and wrong and what to do to help your sorry pathetic a**es!!! Give us a chance
  • 0
    Jill
    RPM does not purchase any of their accounts. They are a third party collection agency collecting for a client who hired them. And like most collection agency's a computer pre dials #'s for them so if no one appears to be on the line it's not the rep's fault, it's the computer. So they can't use *67 to call you because #'s are not hand dialed. The FDCPA allows collection agencies to call 7 days a week from 8am-9pm. And they can speak to you up to 3 times a week. I know collectors are annoying, but truly you should be more educated before trashing them. I have stuff in collections too but would never mistreat a collector unless they REALLY broke a law. They are just people who need a job too.
  • 0
    myst
    yes indeeed.
  • 0
    tj
    BBB report has now been "sanitized", with all mention of abusive collection complaints removed.

    36 month complaint total has dropped to 406, from 422, so only a few complaints could have aged off.

    Rating has rebounded from "F" all the way to "A-", which is the highest rating a company can get without paying money to be "BBB Accredited".  

    So much for BBB integrity.
    Go figure.
  • 0
    tj
    http://www.bbb.org/western-washington/busines ... ood-wa-18025132

    "...
    BBB Rating
    Based on BBB files, this business has a BBB Rating of A- on a scale from A+ to F.
    ...
    BBB processed a total of 406 complaints about this company in the last 36 months, our standard reporting period. Of the total of 406 complaints closed in 36 months, 120 were closed in the last year.
    ..."
  • 0
    tj
    "Rpm follows the law"

    Complaints on this site, and on ripoffreport.com, show a pattern of complaints of abusive collection attempts to collect on unowed debts, and repeated calling of consumers despite requests to cease calling because they are being called "in error".

    Federal FDCPA lawsuits against the company have been rising rapidly in the past year, reaching about 42 over the last 12 months, compared to only 12 over the prior 12 months.

    http://dockets.justia.com/search?q=Receivables+Performance+Management%2C+LLC.
  • 0
    Kevin Hemmons
    Actually no one owes a debt collector anything!  Debt collectors are what is called a "mere volunteer". They have no right to collect. Read the following.

    "A volunteer, stranger, or intermeddler is 'one who thrusts himself into a situation on his own initiative, and not one who becomes a party to a transaction upon the urgent petition of a person who is vitally interested, and whose rights would be sacrificed did he not respond to the importunate appeal.' Laffranchini, 39   Nev.   48, 153 P. at 252.  Parties may be considered volunteers if, in making a payment, they have no interest of their own to protect, they act without any obligation, legal or moral, and they act without being requested to do so by the person liable on the original obligation.  Henningsen v. United States Fidelity Guar. Co., 208   U.S.   404, 411 (1908); Smith v. State Sav. & Loan Ass'n, 175 Cal. App. 3d 1092, 1098, 223 Cal. Rptr. 298, 301 (1986); Norfolk &  Dedham Fire Ins. Co. v. Aetna Casualty & Surety Co., 132 Vt. 341, 344, 318 A.2d 659, 661 (1974).

    Now by trying to collect on a debt that RPM had no original interst in is fraud. The American Jurisprudence (2D P.584) under Actions states:
    “No actions will lie to recover on a claim based upon, or in any manner depending upon a fraudulent, illegal, or immoral transaction or contract which plaintiff was a party.”

    That then makes RPM guilty of mail fraud, extortion, fraud, racketeering, and the list goes on.

    I told a rep at RPM the company had no right of subrogation (which of course he had no idea what I was saying so I explained it). He responded that he collected on debts all day long and I had a legal obligation to pay.

    I replied, "If you don't understand the right of subrogation what makes you think you are qualified to give legal advice?"

    He went looking for his manager. I then demanded his collection bond information as I was going to file a claim against it. He replied, "That was none of my business."

    I smiled and told him, "It is my business. Your bond is your insurance. If you damage me I need to file a claim. By the way who is your resident agent in my state so I can file suit against your company?"

    It is so much fun dealing with debt collectors when you know the law. It causes them to run in panic. He got his manager on the phone and I ran him into the ground (name is Martin). Suddenly we had a bad connection and Martinc couldn't hear me. Asked me to call back later.

    I am sending RPM a "Debt Collector Notice of Fraud" I created. It causes debt collectors to send letters apologizing and promising to remove any negative from your report. I love the law.

    Kevin

    P.S. If you want to learn about how powerful you really are and about the fraud that is endemic in the entire financial system hit me up at hemmons1@hotmail.com

    P.P.S By law it is unlawful for banks to lend you there assets or credit  so where does the money to fund your loans and credit cards come from?

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