do not buy a timeshare from Bluegreen

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Complaint

+2
Ben Travis
Country: United States
Do not...I repeat...do NOT buy a Bluegreen timeshare under any conditions. No matter how sweet it may sound, it is a rip-off. My wife and I bought one, and we are in a continual state of regret about it. It is virtually impossible to sell (the same amount of points we bought for $10,000 are selling for about $3,000 online), plus we have yearly fees of about $700 that must be paid for us to even be able to keep using it.

Here are some of the things you may not hear while you're in a Bluegreen presentation... we didn't:

-each year you will have to pay both "maintenance fees" and "club dues," which for us amount to over $700. If you don't pay, you can't use any of your points at all until you do pay.

-many of the resorts they tell you about can only be booked in 7-day increments, which means you'll take that trip and no others for two years because you'll use up all your points on that single trip.

-we just found this one out... if you don't have the points, you can't book a trip... for example, we get 12,000 new points in July, so I called to book something in August. Well, I can't do that until I "have the points." Of course, by the time the points actually show up, all the places will be booked for the summer. We're all paid up on maintenance fees and club dues, so we will definitely get the points, but too bad... we have to wait. The person on the phone even sympathized with me and said he understood what I was saying, but too bad.

-they say they will help you rent your timeshare, but this is a joke. Your timeshare will never rent for anything near what you need to maintain the fees on it, much less pay it off.

-take a look at this web site to see what points are actually worth if you buy them on eBay: http://popular.ebay.com/ns/Real-Estate/Bluegreen.html If you really desperately want Bluegreen points, don't buy them from Bluegreen.

-they tell you that you can book things just a day or two in advance, but this is almost never possible in real life. Things are booked up months in advance.

Owning a Bluegreen timeshare is like a weight that you have to drag around with you for the rest of your life. There are many places that will rent timeshares if you like that kind of thing, and you can usually get them fairly cheap and without any obligation for the future. When I imagine paying $700 a year for the rest of my life, it feels amazingly scary. Don't do it. You're locking yourself into something that will never end when there is absolutely no need to do so.

They give you the free trip, then take advantage of how little you've researched timeshares when you're in the presentation. They tell you this price can only be offered this one time, and that you can't take another trip. It's all cheap sales techniques, and they wouldn't be necessary if it were something people really benefited from.

We even looked on the internet during our sales presentation... if only I had come across a letter like this, we probably wouldn't have bought, and we'd be much better off. At least take a few days to think about it. If they can't give you that long to think, they're tricking you anyway.

Buying a Bluegreen timeshare is a terrible decision. They, like many salespeople, will tell you whatever you want to hear to get you to buy, knowing that they will not personally be accountable for any misrepresentations of the truth later on.

One thing they promised us is that we could rent our timeshare. Now they've done away with that aspect as well, so you either use it, keep paying about $700 in fees each year along with whatever you paid originally, or you just lose the points. Every letter we receive is something else they're taking away from us.

The most recent thing that happened was that we had tried to rent ours out for 10,000 points (most of our points) before they decided to stop letting people do that. So I called today, 10 days in advance, to check and make sure it was rented, since this is the cut-off for when I can cancel without losing points. So the guy on the phone told me that yes, it is rented. And I asked, "Well, what happens if the people cancel sometime in the next 10 days?" He said, "We don't have any control over that, sir." And I said, "I understand that, but I don't either. So what happens to my points if they cancel?" And he said, "Well, you lose those points."

So some renter I don't even know can decide to back out at the last minute, and I lose 10,000 points and don't get to travel or make any money from my timeshare for 2 years! That seems fair...

Everything Bluegreen does seems to be a way to get themselves more money and screw over their "valued customers."

And Bluegreen, if you're reading this, don't bother calling me trying to get me to revoke the complaint... we're trying to sell our timeshare as quickly as we can and hopefully never have any interaction with you for as long as we live.

Comments

  • 0
    BlueGreensucker
    | 7 replies
    This post from ' owner' is from a sales agent ~ I gurantee it.

    BlueGreen is finished.  Their stock is in the toilet and they will have no choice but to double or triple MF to cover corportate costs because they wont be selling many VOIs (if any).  I just went to one of their owner Bait and Switch scams where they tried to sell me more crap.  The senior sales guy actually admitted the following when I told him we were very very dissatisfied because of the availability for bookings...BG will sell entire weeks for a whole resort during "off-peak" times to RCI who then in turn writes those weeks off for tax-purposes.  That is 100% true.  Also, all those resorts you were sold as BlueGreen resorts - not so.  Alot of them are owned by other companies and BG retains a block of rooms for their owners.  There are Class Action Suits against BG right now.  There is one in NC that I know of for sure.  I myself am thinking of litigation on my own in MO.  BlueGreen is heartbeat away from death.  They can no longer finance their Vacation Packages like they were (I was told only 9 million worth by a sales guy).  They will jack up the MF rates and if you don't pay you don't stay...which is what they want becuase that will be less they will have to pay in overhead at their resorts.  They are done.  Prepare for MF that will make your blood boil.  They will be Chapter 11 by then anyway IMHO.  Don't take any of this for granted - research it yourself.  It's all true.
    • 0
      Bill replies to BlueGreensucker
      | 1 reply
      I did not pay mt MF and turn me over to collections,

      If they go bank rupt do we still have to pay?
      • 0
        scare replies to Bill
        no you don'thave to pay
    • 0
      Annette replies to BlueGreensucker
      | 3 replies
      How can we get in on Class action lawsuit????? contact rramsey85@yahoo.com
      • 0
        Exhausted replies to Annette
        | 2 replies
        I would also like any information on a class action lawsuit. I just want out!
        Anyone want my timeshare? I'll sign it away...even with a Charter certificate. You pay closing cost.
        Any takers? jenkimbrell1@yahoo.com
        • 0
          ednrob22 replies to Exhausted
          | 1 reply
          Let me know how many points you have, your deed site, annual maintenance fee and I'll take them off your hands.  My wife and I are looking for something we can use in our retirement.  Thanks.
          • 0
            Walt replies to ednrob22
            We are trying to give away Bluegreen Pts since our family has grown we need 4 bedrooms for vacations. If you know anyone interested in our 10,000 pts based in Fl email brianapp@aol.com.  Thanks
    • 0
      RAZZLE replies to BlueGreensucker
      PLEASE LET ME KNOW MORE ABOUT CLASS ACTION. I LIVE IN ORLANDO FL. THANKS FOR THE INFO  .
  • 0
    BlueGreensucker
    | 1 reply
    "I usually reserve 11-12 months out"

    Enough said.  You have that luxury.  Most working people don't ~ I'd say 95%.  I was told when I bought in 2005 that we could "Go where we want, when we want, just call 30-60 days in advance"  Egregious lies these vultures told.  Lets see how much you love BG when you get this years MFs.  Enjoy.
  • 0
    dave
    | 1 reply
    I have been in sales for 30 years and have enjoyed it and done well financially in it by being honest and straightforward.Unfortunately the 1 negative in my career has been working for bluegreen in Minn. for approx. 10 day, 4 years ago.The complaints on this board and throughout the internet are dead on. Being an insider,I know this to be true.Amazingly they train salespeople to lie, con and put on an act in an effort to make a sale.
    • 0
      Cou2g replies to dave
      Thank You for Being Honest about them training Salespeople to LIE!!
      What Respectable Company would Train Their Employees To LIE and Mislead People in order to make a sale??
      I Hope that They Are On Their Way Out!! Maybe the Courts will make them REPAY all of us that they Lied To and Misrepresented Themselves To!! It Would Serve Them Right!!
  • 0
    Debzster
    Sorry about that. I think it is the only way to travel. But you have to have the money and the time. Seems to me that a 5 star hotel would cost much more than what you are crying about. Dump it and suck it up if you don't enjoy it. Life is to short and if this is as bad as it gets then you will have a lot to learn.
  • 0
    vickie
    | 1 reply
    Oh my, what do you do if you can longer make your payments? My mother, sister and I went in together 2 years ago and bought in to this. My sister is no lomger able to come up with her share and both my mother and I can't cover her share. I have read that it could take a long time to sale, what can we do? Can they garnish our checks and sue us? can you just lets them have it back and loose whats been put into it already? I know that BG is in banrupcy. So scared.
    • 0
      law suit yet? replies to vickie
      You can't just give it back to them.  I tried - they won't take it.  We sold off all the stocks from my husband's 401K retirement to pay off the mortgage so it's paid for.  But it's getting harder each year to pay the MF's so I just didn't last time - got a letter saying they would turn me over to a collection agency if I didn't.  Somebody in one of the post said to "just dump it"  if we're unhappy... LOL  WHERE and HOW do we just dump it??
  • 0
    Gayle
    | 1 reply
    Thanks!  We bought a sampler package to try it out.  After reading your letter we probably won't buy after all.  Thanks again
    • 0
      scare replies to Gayle
      don't buy more they just want you money they dont. care about you
  • 0
    Happy client
    We have been a Blueegreen owner for about 8 years now and we have been on 4 vacations now.  We only bought halve a timeshare, meaning that we get 12,000 points everyother year.  And YES YOU CAN ROLL POINTS OVER.  We can only go everyother year, so we roll the points over.  I agree on the MF and dues.  We pay about $400 a year so it is not too bad.  If we had to pay $700 a year and only able to go everyother year then that would suck.  Looking back I am very glad we went with only half a program.  I do not know if they offer that at all.

    All the places we have been to we have loved and we are going on another one in July.
  • 0
    BGowner
    I'm a BG owner and I'd say its a mixed bag.  At times when finances have been thin I've wanted to get rid of it, but I really enjoy my vacations with my family and I rent one week a year on eBay to cover my MF.  This does require me to have extra points, but I knew what I was getting into when I paid for extra points.  We always book 11 months out to be sure that we can get our reservation, and our salesperson advised us to book as early as possible.  If you wait, just like any popular resort worth going to, you won't be able to find space.  Booking 11 months out is standard for all owners and anyone who can afford BG (required $40k/yr) should have a decent enough boss to be able to request vacation 11 months in advance.  Any boss I've ever worked for was greatful for that much notice.  The only trouble we've ever had was when we became Silver members they told us we could book 12 months out, but really it's a waiting list, and they lost our reservation, so instead of staying Beachfront at the Shore Crest I, we had to stay across the street at Shore Crest II.  This was a minor inconvenience and our vacation was still wonderful.  I'm looking forward to when the financing is paid off, then I will have 4wks of vacation a year with only 1200 in MF.  BG is not perfect and it does tend to be pushy on the sales pitch, but we've learned to say no at updates and just enjoy the vacations that we have.  It helps to know all the details of BG and it CAN work for you. Thanks wwiggins for the tip on the Yahoo group, I'm going to check that out.  For everyone else out there that is dissatisfied, I understand.  The sales people are pushy, and you really have to be quick to follow their jargon, but never trust any sales person BG or auto or real estate, unless you get everything in writing, and READ all the small print even if they stand there staring at you like you're an idiot.  Make 'em wait, and never take their word for it.
  • 0
    Pat
    We have been Bluegreen owners for at least 6 years.  It takes some planning ahead to get the most out of it, but our experiences have been good.  We have booked 5, 6 and 7 day reservations and Bluegreen has made that easier over time. Some changes have been less helpful, like left over points being more limited.  You should not use it to make money renting your points although some sales people used to imply that you could.  Their website has some nice features added recently.  Time share probably isn't for everyone, but it does work for many of us.

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