do not buy a timeshare from Bluegreen

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Complaint

+2
Ben Travis
Country: United States
Do not...I repeat...do NOT buy a Bluegreen timeshare under any conditions. No matter how sweet it may sound, it is a rip-off. My wife and I bought one, and we are in a continual state of regret about it. It is virtually impossible to sell (the same amount of points we bought for $10,000 are selling for about $3,000 online), plus we have yearly fees of about $700 that must be paid for us to even be able to keep using it.

Here are some of the things you may not hear while you're in a Bluegreen presentation... we didn't:

-each year you will have to pay both "maintenance fees" and "club dues," which for us amount to over $700. If you don't pay, you can't use any of your points at all until you do pay.

-many of the resorts they tell you about can only be booked in 7-day increments, which means you'll take that trip and no others for two years because you'll use up all your points on that single trip.

-we just found this one out... if you don't have the points, you can't book a trip... for example, we get 12,000 new points in July, so I called to book something in August. Well, I can't do that until I "have the points." Of course, by the time the points actually show up, all the places will be booked for the summer. We're all paid up on maintenance fees and club dues, so we will definitely get the points, but too bad... we have to wait. The person on the phone even sympathized with me and said he understood what I was saying, but too bad.

-they say they will help you rent your timeshare, but this is a joke. Your timeshare will never rent for anything near what you need to maintain the fees on it, much less pay it off.

-take a look at this web site to see what points are actually worth if you buy them on eBay: http://popular.ebay.com/ns/Real-Estate/Bluegreen.html If you really desperately want Bluegreen points, don't buy them from Bluegreen.

-they tell you that you can book things just a day or two in advance, but this is almost never possible in real life. Things are booked up months in advance.

Owning a Bluegreen timeshare is like a weight that you have to drag around with you for the rest of your life. There are many places that will rent timeshares if you like that kind of thing, and you can usually get them fairly cheap and without any obligation for the future. When I imagine paying $700 a year for the rest of my life, it feels amazingly scary. Don't do it. You're locking yourself into something that will never end when there is absolutely no need to do so.

They give you the free trip, then take advantage of how little you've researched timeshares when you're in the presentation. They tell you this price can only be offered this one time, and that you can't take another trip. It's all cheap sales techniques, and they wouldn't be necessary if it were something people really benefited from.

We even looked on the internet during our sales presentation... if only I had come across a letter like this, we probably wouldn't have bought, and we'd be much better off. At least take a few days to think about it. If they can't give you that long to think, they're tricking you anyway.

Buying a Bluegreen timeshare is a terrible decision. They, like many salespeople, will tell you whatever you want to hear to get you to buy, knowing that they will not personally be accountable for any misrepresentations of the truth later on.

One thing they promised us is that we could rent our timeshare. Now they've done away with that aspect as well, so you either use it, keep paying about $700 in fees each year along with whatever you paid originally, or you just lose the points. Every letter we receive is something else they're taking away from us.

The most recent thing that happened was that we had tried to rent ours out for 10,000 points (most of our points) before they decided to stop letting people do that. So I called today, 10 days in advance, to check and make sure it was rented, since this is the cut-off for when I can cancel without losing points. So the guy on the phone told me that yes, it is rented. And I asked, "Well, what happens if the people cancel sometime in the next 10 days?" He said, "We don't have any control over that, sir." And I said, "I understand that, but I don't either. So what happens to my points if they cancel?" And he said, "Well, you lose those points."

So some renter I don't even know can decide to back out at the last minute, and I lose 10,000 points and don't get to travel or make any money from my timeshare for 2 years! That seems fair...

Everything Bluegreen does seems to be a way to get themselves more money and screw over their "valued customers."

And Bluegreen, if you're reading this, don't bother calling me trying to get me to revoke the complaint... we're trying to sell our timeshare as quickly as we can and hopefully never have any interaction with you for as long as we live.

Comments

  • 0
    wendy
    I will sell you mine.
  • 0
    wendy
    How are you selling them? I want to know how to get rid of mine.
    Thanks
  • 0
    totally disgusted
    you are right about bluegreen scamming people my husband and i were scammed also, email me if you found  a solution, scubble2@aol.com
  • 0
    disgusted
    you say bluegreen is so great, you can buy mine and as far as yahoo group goes that is a joke,
  • 0
    sunni
    omg!! i went on a trip to the dells..and i got so hooked on what they told us i almost bought it thanks for this notice..next time we buy those things from pro bass ill be sure to ask questions like maintenace and club fees. iam glad to those who bought and enjoy it and i hope that if i do buy one ill be happy..until then i plan on asking some good questions next time i vacation through bluegreen resorts
  • 0
    joe s
    If you own Blue Green you are screwed!  There should be an investigation into their deceptive selling.  Don't tell me buyer be ware, they made promises and did not deliver the service as promised.  I am sure the people at the top have removed all value leaving owners with crap!
  • 0
    leonard
    I would also like to dump my Bluegreen but don't know how without paying money upfront.  Anyone have any ideas?  Didn't realize thaty BG was in bankruptcy-how do I check that out to confirm it?
  • 0
    church secretary
    Yes, I too was told many things in the sales presentation by Bluegreen, and I foolishly believed them when they told me that I was buying a vacation club membership. I emphatically told them I did not want to make a purchase that involved a time-share purchase of any kind on several different occasions during their presentation.  I trusted these people enough to decide to consider this purchase.  They told me I was not purchasing a time-share.  BUT, THE CONTRACT SAYS DIFFERENTLY!  I have since realized that they intentionaaly mislead and deceived me just to make this sale.  I am very interested in joining any lawsuit filed against Bluegreen and/or any of its many names and entities.  I, too, would like to stop this terrible abuse of innocent victims.
  • 0
    littlejoe
    You can buy my 8,000 annual points for $6,800.  What a deal!  I have had good and bad experiences.  My schedule does not allow me to use it like it should be used. Money is tight must sell soon.
  • 0
    Shu
    I'll sell you mind too....BG sucks.  Scamsters.
  • 0
    Tom Simmons
    Just back from first experience with BG at Seaglass Towers in Myrtle Beach. It was terrible, smallest timeshare accomodations ever experienced. Tiny double bed,fit for a couple of small people, place also had some of the largest roaches I've ever seen. Worst of all I had my back car window smashed with a baseball bat while we were sleeping. No one told us to expect the wild west at Myrtle Beach. BC took no responsibility for the damages which was close to $600.00 to repair. Since there's a considerable investment with them I'll give them another try but never again in Myrtle Beach.
  • 0
    Steve M.
    | 1 reply
    Many of these messages confirm what my wife and I feel after buying in Aug'09..Didn't get a chance to do alot of research(meaning any) before purchasing..Submitted a cancellation notice within in the 10 day period but it was not received until after the 10 day cancellation period, so BG says I'm still responsible for full contract..Also received call from sales guy and he tells me there will only be a penalty of 10% to cancel..Another round of lies and misinformation!!!  Anyway, sticking with our decision to cancel..Will submit to TOA, TUG, and AG..Maybe nothing will happen, but we are not giving these people any more money.
    • 0
      scare replies to Steve M.
      you have to cancel you credic car o debit car they have you number an they will take money from you debit o credit card
  • 0
    sherry
    I agree the salespeople lie we was promise no mf for a year but that did not happen we was billed anyway now we cannot use it. they really do lie
  • 0
    itsmejan
    I would join a class action suit. Thet were not only deceptive ,but also illegal in their transaction with me. I coul not even take a vaction this year because ok them.
  • 0
    itsmejan
    I agree on flexibility issue,but that was in their sells pitch FLEXIBLE.
  • 0
    itsmejan
    You can sell on ebay ,but the "extras & perks will not be included. You can sell on Pinnacle , they are authorize to sell Bluegreen and can pass on the  extras to new owner. No matter where or how you sell,you will only get pennies on the dollar.Maybe you can get lucky and get nickle on the dollar. Would be easier if Bluegreen just went bakrupt.
  • 0
    DiPian
    They are correct by calling it a vacation club.  I own BG plus 2 timeshares.  The difference is that I am entitled to stay ONLY at my resort for no extra charge (exchange fees) on the time shares and I can stay at ANY BG property for my vacation club for no additional fees.  Plus, if you were so sure that this was a time-share presentation and didn't want to purchase, why didn't you get up and walk out?  Even though I own,I wasn't held at gun point to purchase.  I have actually walked out of presentations that weren't of interest to me.  There is nothing making you buy the deal.  Since you already own, why not make the best of it?  Join the Bluegreen Yahoo group.  It is owners that help you learn the ins and outs and make the best of your purchase.  They also give you tips from experience at the resorts.  It is not a bitching session.  It is an educational group.  I was disgruntled with BG at one point, but when I learned how to use my points to my best advantage to have great vacations, I am having great memories with my family and seeing a lot of nice properties.  Look for the positive, not the negative because there is alot of positive to experience.
  • 0
    Tammy
    Jim (June 9, 2009) I am very greatful for your comments. My husband and I almost purchased from BG. However, we backed out when doing the paper work due to the high MF that were down played during the presentation. We were not comfortable not having time to research the company. This organization is definitely not an organization that would work for us! My husband and I travel a lot however, we NEVER plan anything concrete a year in advance. We were told we could easily book when we wanted to. Also the MF that you have to prepay for the next year points was also NEVER discussed.Hopefully that was going to be discussed during the paper work but I doubt it. Thanks again!!! You saved me from a lot of stress, frustration and yelling.
  • 0
    more purses
    I have nothing good to say about bg,The maintance fee's are awful I pay and Pay,and now time's are very tough ,we were told you could us your trip's as a tax writeoff to check on your property's how ever when we did are taxes they had no knowledge of such a thing so we are screwed again.The fee's and the checkin fee's and the yearly upkeep fee's and the cost of it monthly is overwhelming.some one please help me I am drowning.

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