Unsolicited and then rude

ComplaintsUnsolicited Phone CallsEZ Yellow Pages

Complaint

0
D. J. Cecil
Country: United States
I answered one of the many "unknown caller", "unknown number" calls today and someone actually was on the other end, unfortunately.  The woman gave me her name (which I didn't catch) and said she was with EZ Yellow Pages and needed to update our business information before the invoice was sent out.  Oh, I need to state that she asked for the owner (my husband) by his first name and then I asked if I could help her.  As soon as she said "before we send out the invoice" I informed her we would not accept any invoice from the company.  She said okay they would delete all of our advertising and no one would be able to find us by the end of the week.  I am really tired of having to put up with these sort of callers, especially when they are just rude and as far as I'm concerned, obnoxious.  They don't even give a person a chance to tell them "take this number off your calling list".

Isn't there anything that can be done about phone numbers and identities that are hidden from the called party?

Comments

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  • 0
    corp
    was that for easyyellowpages.com or ezyellow? or THE easy yellow pages
  • 0
    NR
    I've been getting threats from a VA 757-555-4421 phone number about paying a balance of $495.00.  She is very unprofessional and rude.  I asked to speak with someone about this matter, but she would not give me any information other that she was with EZ yellowpages.  That's when I found this website and realized how bad it is.  I will not pay to something I did not agree too.
  • 0
    exez
    it was for easyyellowpages.com.
    oh!! by the way; mike is right: don't be rude to them, cause' i can assure you that you will regret it..most of the people in there are trained to bother you until they hear what they want..
  • 0
    rick
    I just received the same scam today. so they are still at it. When he threaten to cancel our advertising I told him I didn't even know I had advertising in the yellow pages which then I received a click on the phone and he was gone.
  • 0
    Lance
    I just got a call saying that they wanted to update billing information for this years advertising. I told them I have never heard of them. He told me I have been with them for at least one year. Bull crap. I put hem on hold.
  • 0
    EZ Yellow pages
    We just got a call from them...blocked number, refusing to give us their number so our accountant can talk to them.  They now say they are going to send our account to collections since we did not want to give them info over the phone for payment.  She was rude rude rude.......!!! They claim to have my sons voice on recording acknowleding services, but wouldn t prove it!

    Now they will take us to collections....WHAT IS UP WITH THAT!!
  • 0
    tj
    Typical "business directory" scam.

    Lots of threats and acting like YOU are the deadbeat for not just forking over money.  

    "Recordings", with these scams, if they even produce them, are often doctored and edited from some call where all they did was "verify your information".  They script the "verification" to create repeated responses of "yes" so they can edit them into a script later with whatever price and terms they want.

    A normal business would have disclosed all terms up front, even sent a written offer, gotten your written approval, and then billed.  If any disagreement on terms came up, it would have been resolved up front, or no services provided.

    These scams are constructed to allow them to fabricate any claimed "verbal contract" they want to, with nothing in writing until they claim it is past due.

    "Collections" may be the guy at the next desk, calling to berate you for not paying his "client".  Or they may actually send these fraudulent accounts to some debt collector sleazy enough to take their business.

    Either way, file fraud complaints with FTC, your state Attorney General, www.ic3.gov, the state Attorney General where they or their "debt collector" is located, etc.  They can't afford to become too visible or someone will go after them.

    If they (or their debt collector) mail any "invoice", file a mail fraud complaint with the U.S. Postal Inspector.
  • 0
    Niko
    The EZ online yellow pages has called my office at least two or three times a week for the last few months.. no matter who the name on the other end of the line is or what "supervisor" I talk to they seem to be unable to place me on a do not call list even though I have been "removed entirely from the system" several times.  

    My new strategy- Keep the person on the line as long as possible so that they are not able to call as many people.  If they are going to waste my time, then the least I can do is waste theirs.

    Also, take note of names, even if you have to ask again.  keep that list handy.  Twice I have been able to tell the person the day and time that we talked last and that they were unable to remove me and how utterly disappointed I am, and so on..  great waste of time..  :)

    I can't wait to chat with them again.
  • 0
    Melissa
    Some woman named, Anne, called claiming one of my employees authorized this over the phone and even played back the recording for me.  When I asked my trusted employee about it she said, they called her and verified our company name, address and phone number but reclined their services.
    These people have been calling on and off for the past 2 years.  Now, they're stooping this low to doctor up some fony telephone conversation and demanding payment.  So upsetting....can they get away with this?
  • 0
    Not Easily Fooled - Try Me!
    My firm is another business who received a call from EZ Online Yellow Pages (www.ezyellowpages.com)saying that they were updating the complimentary listing I have had with them for many years. The caller ID came up with "International" with "unknown number" for the phone listing. However, when I went to their site to physically see my complimentary listing, the person who called, representing EZ Online Yellow Pages, was unable to tell me how to find my complimentary site, but tried to get me to accept the Platinum offer.  All this resulted after about 10 called in one day and someone finally vocalizing themselves on the 11th call.  This is truly a shady deal with total deceptions to boot. Although the name on the site appears to be an American name, I was in contact with East Indian scammers. The noise of the normal boiler room was absent, but it was probably a team of scammers plying their trade. I dare them to send me an invoice for payment. That will be their very last scam. The Internet is such a great resource. It is sad that there are those who continue their outrageous attempts to exploit others through their scams, schemes, cons, frauds and swindles. Beware, Beware, Beware!
  • 0
    a guy
    I worked for these [***] once.  for 2 days and got fired when i approached the manager and told him this is diceptive at the very least. he told me it's not for everyone.  certainly not for me...they are located in the mall san pedro San Pedro costa rica 6th or 7th floor on the back side of the mall....
  • 0
    Costa Rica222
    They used to be a campaign run by datascension,a gigantic Costa Rican Call Center, but now they are just scamming in a near by office in the same building (Mall San Pedro). It's a huge scam.
  • 0
    won't be scammed
    We received calls from EZ Yellow Pages before but today I got one where the guy said he was from Yellowpages.com with the same bs.  Needless to say he didn't get anywhere and hung up when I said I knew it was a scam.
  • 0
    angry in Maryland
    I too received a call like this one. I told the caller that I could not authorize anything that would cost the company money. I repeated this at least 5 times. She said that she just needed to verify our address, which I did. She was extremely rude the entire time. I told her I was uncomfortable with the phone call and I hung up on her. SHE CALLED ME BACK and proceeded to reprimand me about hanging up on her. I am amazed at the gall of these people.
  • 0
    Leigh Anne
    I was contacted the same as everyone else but now they say I would get a free month and could cancel at any time if not satisfied- I wrote down the phone number they gave, persons name , confirmation number-
    I got a strange feeling about this- when I went home and found all these conplaints.  I tried to call the number they gave me and no answer- I did a voice recording to authorize for 1 month - now I feel sick!
  • 0
    Jim
    there are the yellow pages and the yellow page, the difference being the s after page. the yellow page business directory is a predatory company and is misleading they expect you to be mislead and try to cancell so they can demand payment in full for the full 2 years of their agreement. I thought the ad was for the traditional phone book yellow pages.
  • 0
    jr
    what is the difference between yellow page and yellow pages
  • 0
    jimbo
    they were working out of the San Pedro Mall in Costa Rica...i was an employee for 2 days until i realized these dicks were scamming people and i didn't want anything to do with it.....
  • 0
    Dean Butler
    I get calls from EZ Yellow Pages at least once a year.  Every time I tell them "not interested". The operator I worked with today did his best to be pleasant but his level of urgency rose right along with my resistance...particularly after he wanted to get me on tape to verify five questions...doubtless designed to trigger a collectible invoice.

    These kinds of calls are enormously frustrating because they take your time and provide nothing but the promise of a headache. Why can't America's phone companies simply not do business with these types of scammers? I appreciate finding this complaint site that validates all my doubts and suspicions.
  • 0
    MB
    If you have a complaint about any type of consumer fraud, including any type of mass-marketing fraud, you can file a complaint through a toll-free Consumer Help Line, 1-877-FTC-HELP (1-877-382-4357) or online with the Federal Trade Commission
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