Rude Customer Service
Complaint
Alexsandria
Country: United States
I received a phone call from a women named Anita at my work place. She is telling me that I owe a debt to WaMu. I told her no I don't. She goes on about this account and tells me I'm going to pay these fees. Again I told her that is not my account. She proceeds to start yelling and screaming at me. Tells me that they will take legal action against me. I hang up on her, she calls back. I was trying to get to the bottom of this, and she would listen or answer my concerns or questions.
I'm very upset at this point, I go home and speak to my husband. I decide to call again, Anita starts to scream and yell again. I asked her to please let me ask my questions. She tells me that I need a time out and that she is going to put me on hold. I hung up on her again. My husband tries to speak to her, and she tell him she doesn't want to speak to him to put me back on the phone. He then asked to speak to her supervisor and someone in charge, she said no and she doesn't have too.
One hour later, I tried again. I supposedly got to speak to manger. I explained to him how rude Anita was to me. I told him I was trying to get to the bottom of this because this is not my debt. He gave me the information I needed so that I could proceed to get this fixed. I explained that this is a mistake. He said that he will take care of my complaints about Anita. I just couldn't believe how rude this company was being.
I'm very upset at this point, I go home and speak to my husband. I decide to call again, Anita starts to scream and yell again. I asked her to please let me ask my questions. She tells me that I need a time out and that she is going to put me on hold. I hung up on her again. My husband tries to speak to her, and she tell him she doesn't want to speak to him to put me back on the phone. He then asked to speak to her supervisor and someone in charge, she said no and she doesn't have too.
One hour later, I tried again. I supposedly got to speak to manger. I explained to him how rude Anita was to me. I told him I was trying to get to the bottom of this because this is not my debt. He gave me the information I needed so that I could proceed to get this fixed. I explained that this is a mistake. He said that he will take care of my complaints about Anita. I just couldn't believe how rude this company was being.
Comments
I have been contacted by your company about a debt you allege I owe. I am instructing you not to contact me further in connection with this debt. Under the Fair Debt Collection Practices Act, a federal law, you may not contact me further once I have notified you not to do so.
Sincerely,
(Name)
I have no outstanding debts, so I called to tell them they have the wrong number.
Woman I spoke with was cordial but said my number isn't in their system!!! How is that possible when they call me every day?!
She transferred me to another woman who said they'd take my number out of the system. We'll see.
MY QUESTION: should I check my credit report? Why would they be calling me?
i think so i am you thik like trash you should be tie up and sent to the trash hep lol loser................
and stop complaning life a [***].................
Yes they are a scam
And not up to what theyre touting on the messages
ALL recordings, and a variety of them - had 3 bogus calls today one from this number above that we are on the page for, and two others, all Seattle area, while I am 3000 miles away but recently lived there where these creeps are from.
This number is unpublished, and only 3 weeks old...they got it by tapping my family's line east coast, only possible explanation, have given it to NO ONE. (relative called, voila, theyre bothering me again, this is thru 6 number changes in 6 months now, all non-published and NEVER given to anyone thats a business etc).
Or if they have your employer, they might pretext them.
Highly illegal, after Congress outlawed it.
It cost several HP board members their jobs, and they only did it through a PI.
B) to activate an eavesdropping device called "infinity device"
This is a criminal gang w/SS# illegal access
Once phone rings, still on hook, or hung up, connection continues rendering eavesdropper full earshot to your home, via the handset mic and some computer tones it makes
Will continue till phone is manually unplugged
On cell phones, you'll notice battery drained and/or hot, when hung up, as if its been in use. Works same way.
Remove battery.
Once phone unplugged or battery removed on cell, process must be started all over again, with computer calling you to reset the eavesdroppers connection.
Research: Infinity Device
That isn't practical for normal skip-tracing, but pretexting is.
If your phone is dumb, with no modifications, and disconnects from the line when it's on the hook, this shouldn't even be possible.
Of course, smart phones with deceptive apps are a different story. We have yet to see what they are capable of.