Fraud Transaction on my credit Card

ComplaintsOnline StoresGoogle Octro Inc & Google Services and Google Moonfrog Lab

Complaint

-1
Nilesh Pavtekar
Country: India
My card was used unauthorized on 30.05.2017 by someone with the help of Axis bank because I have not received any OTP for the Transaction done by that person who done fraud. on this web page most of the complainant is with regard to Axis Bank only. My Fraud Amount is Rs. 208000/- this amount transferred to Merchant name like Google Services, Google Octro Inc & Google Moonfrog labs.

I hereby request to kindly revert the all amount which was transacted by fraud person.

Regards,
Nilesh K. Pavtekar

Comments

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  • 0
    Venkatesh
    | 3 replies
    Hi I have the similar fraud transaction in my credit card with the name as Merchant name like Google Services & Google Moonfrog labs.
    • 0
      Jess replies to Venkatesh
      I have same problem also..what did you done to get the money back?
    • 0
      Deepak singh jalal replies to Venkatesh
      | 1 reply
      My card was used unauthorized on 0204.2018 by someone with the help of SBI because I have not received any OTP for the Transaction done by that person who done fraud. My Fraud Amount is Rs. 2000/- this amount transferred to Merchant name like Google Services, Google Moonfrog labs.

      I hereby request to kindly revert the all amount which was transacted by fraud person.

      Regards,
      Deepak
      7665172142
  • 0
    NAVEEN RATHORE
    | 1 reply
    My card was used unauthorized on 17.06.2017 by someone with the help of Rbl bank because I have not received any OTP for the Transaction done by that person who done fraud. My Fraud Amount is Rs. 142000 this amount transferred to Merchant name like Google Services, Google Octro Inc & Google Moonfrog labs.

    I hereby request to kindly revert the all amount which was transacted by fraud person.

    Naveen rathore
    9868284695
    • 0
      Jess replies to NAVEEN RATHORE
      I have same problem..What did you done to get the money back?
  • 0
    Shravan
    | 2 replies
    Even I have gone through a similar problem.
    Please call me if we can do anything collabratively.
    Regards
    Shravan
    9848347348
    • 0
      Pavan Deshpande replies to Shravan
      | 1 reply
      Hi shravan,
      Even i too had gone thru the same problem. I raised a dispute/complaint @ my bank(Citibank).
      Will get in touch with u shortly.
      My no-9036251854
      • 0
        Jess replies to Pavan Deshpande
        Hello! I have same problem..
        What happened with the money? Did they return it to you?
  • 0
    Vipin
    same I have gone through a similar problem.
    Please call me if we can do anything collabratively.
    Regards
    Vipin
    9999311945
  • 0
    Aniket
    | 1 reply
    Dear Friends, today i have also became the victim of this fradulent transaction on my SBI credit card.
    Anybody have any idea how to file complaint against this and aware others for this kind of theft.
    Looking for legal help to file complaint against the unknown company ( like moonfrog labs)

    Help each other , help your self.

    Regards.
    Aniket
    • 0
      SBI CARDS replies to Aniket
      Dear Customer,We will be glad to assist you with the concern. Please mail us your contact details at sbicard_cares@sbicard.com with Ref No. 1061 & we shall connect with you to address your issues.
  • 0
    Tushar Parmar
    Guys. I became a victim of an online fraud transaction. And my Citibank debit card was compromised to make three transactions worth 50K to Google Moonfrog Labs on 8th July 2017

    Tushar Parmar
  • 0
    Sanjeev
    I'm the latest victim today 10/07/2017 with 3 unauthorised transaction on Citibank card for the same merchant Google Moonfrog Labs. There seems some major hacking & security compromise.
  • 0
    Sanjeev
    | 4 replies
    Guys, I contacted Google through Google Play Store by going in Settings - Help & Feedback - Call Back. Got a call back from US number immediately.
    Explained them the unauthorised transactions, provided them the details.
    Got the entire charges reversed.....
    Kindly follow this process immediately to get your charges reversed.
    But before this, the first step should be to get your card immediately blocked for any further misused. Get a new one issued.
    Also do inform the Google representative about the increasing trend of such instances.
    Hope it helps
    • 0
      Nik replies to Sanjeev
      Really helpful
    • 0
      Thambi replies to Sanjeev
      I am also the latest victim this , can you please tell Charges are reversed by Google or the bank?
    • 0
      S Datta replies to Sanjeev
      Please share your no I need to talk
    • 0
      Swagata Datta replies to Sanjeev
      Please share your phone number please
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