Don't make our mistake
Complaint
Polly Globe
Country: United States
We attended their presentation and after some calculation decided to pay for the membership which was $4990. We wanted to update our kitchen and bathroom cabinets, as well as bedroom furniture. We put down about $1000, and the rest was financed through their lender Beta Finance.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
Comments
I know, it's a shame 20/20, Nightline or 60 Minutes won't do a story on this company......I have tried to get them to bite. Perhaps I will try again. They can't get away from all of the shady things they have done to us over the years. They will get it in the end. Thanks for staying up on this site and for warning others to stay away from DB. We need to continue sticking together.
It's not at all that glamorous, nor professional when you get in there and learn what goes on and what they're all about. Most all of us on this site feel so totally taken that we cannot believe we fell for & pd the sign-up fee. hook, line & sinker.
It put me into shock after we shelled out over $5,000 the day we joined. I didn't sleep well that night thinking 'what have we done'? A 3-day cancellation time frame on contract is not enough when you're reeling from a bad decision but still hopeful it'll be worth it.
We NEVER spend so much money without some time to think it over. They don't let you sleep on it.
They lay on the pressure to sign-up and jib the victims by saying what our presenter claimed, "why would you want to pay retail when you can get it here wholesale'.. sounds good huh? then you have to look through a bunch of old catalogues or search the tiny but voluminous pics on your DB internet site.
I've gone to get help at their showrm with the catalogues then race back home thinking I'll be more comfortable shopping online home but end up putting off their horrible shopping experience altogether.
Showrm has a limited amount of stuff and it's all ritzy pricey glamourous products. You can get all caught up in the thrill of it all the day of presentation, specially when you want to remodel and update. I'll never spend another dime at DB and Want our MONEY refunded!
SO SO DUPED...dangit Still plan on doing what I hafta to get refunded.
Thanks for any information!
A friend of mine got scammed into this DB stuff, I could not believe they wanted you to pay such exhorbitant prices for a membership to get a discount on items---if you think about it logically it screams SCAM. Well she and her hubby were pressured into it and now of course have huge regrets. For one, they do not give discounts, we both did some remodeling, I just shopped around for our stuff to try and get the best prices. Not only is our kitchen more high end, but we ended up spending way less than they did. In fact we both got the same cabinets and she payed about 20% more. I can't believe that this company is even allowed to operate---they tell such lies. I still see their commercial on tv and after all I've heard, it just amazes me they aren't out of business. I feel real bad for the people that got scammed, I hope they can get their money back.
Let's go after them, don't let them get away with their shanigans to put money in their pockets. They can get legitimate jobs like social workers. Do them some good. LOL
We're going for a cancellation, full refund: you can take DB and shove it