Don't make our mistake
Complaint
Polly Globe
Country: United States
We attended their presentation and after some calculation decided to pay for the membership which was $4990. We wanted to update our kitchen and bathroom cabinets, as well as bedroom furniture. We put down about $1000, and the rest was financed through their lender Beta Finance.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
Comments
I'd try working with your credit card company if you put your membership on a charge card. Otherwise, try to contact the law firm of Izard Nobel at
800-797-5499
They have filed a federal class action lawsuit.
See their website at
www.izardnobel.com
There is a section that explains how class action lawsuits work. I hope we band together and fight for our hard earned money back!
Please contact the law firm of Izard Nobel at 800-797-5499
They have filed a federal class action lawsuit.
See their website at
www.izardnobel.com
There is a section that explains how class action lawsuits work (as victims we don't pay anything & the attorneys get paid from DirectBuy if we win). I hope we band together and fight for our hard earned money back!
The only way we can "stick it back to DirectBuy" is banding together. Please contact the law firm of Izard Nobel at 800-797-5499
They have filed a federal class action lawsuit.
See their website at
www.izardnobel.com
There is a section that explains how class action lawsuits work (we never pay anything for them to represent us). Let's work together and fight for our hard earned money back!
Do you remember where you saw this information? DirectBuy used to operate under two other names UCC something and Total Home. It wouldn't surprise me if they went the bankrupcy route again.
We are still working with VISA. They originally credited our account in full pending an investigation & then returned the charges to our card. We are in re-dispute with them. The only thing I can suggest is to contact the law firm of Izard Nobel at 800-797-5499
They have filed a federal class action lawsuit.
See their website at
www.izardnobel.com
There is a section that explains how class action lawsuits work (we don't pay for their services.....DirectBuy does through the settlement). I hope we band together and fight for our hard earned money back!
Please contact the law firm of Izard Nobel at 800-797-5499
They have filed a federal class action lawsuit.
See their website at
www.izardnobel.com
There is a section that explains how class action lawsuits work. Izard Nobel is very experienced in helping victims get their money back. I hope we band together and fight!
Here's the info for the lawsuit
Contact the law firm of Izard Nobel at 800-797-5499
They have filed a federal class action lawsuit.
See their website at
www.izardnobel.com
There is a section that explains how class action lawsuits work. I hope we band together and fight for our hard earned money back!
Thanks for sharing. Wow....I didn't know they ignore you to get around the 72-hour cancellation law. That sucks! I hope that former employees testify in court about this so DirectBuy's dirty tricks will be exposed!
If DirectBuy hounds you by phone, change your number. I've heard of people being called 15 times a day! According to a former employee, they also tape / video tape in their facilities, so if you said something & it wasn't in writing, I'd still be careful. These people are bad, bad, BAD! Thank goodness you didn't sign on the dotted line. Stay away and don't make the mistake we did!
I don't know if it helps you in Canada but here's a link to the fraud case which was filed yesterday:
http://www.courthousenews.com/2009/04/14/Class_Accuses_DirectBuy_of_Fraud.htm
We need to keep warning everyone to stay away & let others know about this lawsuit. Looks like there are more lead plaintiffs on this case as opposed to the last one filed back in August 2008. I hope it moves forward as I could really use the $6K now!
Thanks for helping keep others from wasting their time & money with DirectBuy!
Whoever you talked to are lazy and irresponsible
GOOGLE: ALBERTA FAIR TRADING ACT
CLICK ON: Did you mean: alberta fair trading act
Headline is "Service Alberta Consumer tip sheet: Unfair practice..."
scroll down to find "Examples of unfair practice"
The first one applies to everyone who has been scammed
I used this info vs. them and I got my money back in Ontario
DB put you under "undue pressure" by forcing you to sign immed.
Read through them and send a REG"D letter to the owner/director
Must be signed by both members
Just write in your own words all that apply to your situation
Ask them to RESCIND the contract (as if it never existed)
You would like a full refund...
EVERYTHING MUST BE IN WRITING AND KEEP ALL COPIES
You had a cooling off period, so why didn't you just write to them,registered and say that you would like to cancel.
You are not even obligated to state the reason why.
Let me know if you find the info
You must make the contact with Directbuy
Any type of legal action would always require you to contact the co. before filing a suit.
Let me know if I missed anything, I have several posting throughout this site responding to diff't situations
Wish I saw this site prior to joint DB. My husband and I want out & I need information on how you did it. We did have a 3 days cooling off period but did not do our research prior to last week. Your letters are no longer on line. Please e-mail back susanrob@msn.com , I am in California. I was going to take them to small claim court but in order to win I have to prove fraud. I need as much info as possible. Thank you.
I found you some info that might help
Google: colorado consumer protection act
Click on: did you mean: " " "
click on: consumer protection
scroll down list & find and click on: colorado consumer...act
In the act: Find: DECEPTIVE TRADE PRACTICES
Read through and find the ones that apply to you
First try sending a registered letter--make sure that it is addressed specifically to the owner or director
Must be signed by both members (details are above in my letter to David)
Also, mention that their high pressure tactics put you under "undue stress"
to join especially since it was a one time offer
DO NOT EVER SPEAK TO THEM BY TELEPHONE OR ANY OTHER UNSECURED METHOD
BELIEVE ME, They will want to talk and try to make you feel guilty and unsure of what you are asking for, "full refund and RESCIND the contact"
You may follow-up by FAX
They may tell you that it is too late,
Then try to join one of the two class action suits.
1) Attorney Seth R. Klein
IN IZARD NOBEL LLP 1-800-797-5499
Conneticut 860-493-6291
===========================================================================
2) Attorney jeffry Nobel
West Hartford *I don't know how to reach him but if I find out
I will add the info a.s.a.p.
Roger provided this info in the link in his letter above, suit just filed
April 14, 2009
Good luck, don't give up
Everyone on this site wants to help and there are a few of us who check in regularly and respond a.s.a.p.
So everyone, please comment with any problems or updates that you have.
You may never know how appreciated your time and efforts are, this is the only honest site left so take advantage of this privilege.
THANKS TO EVERYONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am still responding and refering people to your info about the new suit
WOW! They are even more evil than I could ever imagine
I guess they gave me my money back so fast because they could shut me up and prevent me from investigating further because they knew that I could do damage, by telling them that I knew about the Consumer Protection Act
I am finding that each Province and State has their own version of the Act
So anyone can google: wherever they live and add the "Consumer protection act" and find a section about UNFAIR BUSINESS PRACTICE
There is a commercial for db on t.v. right now and it makes me want to fight them more. Don't let anyone give up.
*Roger can you give your opinion about whether you would respond to a new posting on the first page of this site, by someone named Debbie?
*The reason I am asking, is because she is asking for someone to respond to her e-mail address, instead of reading the info on this site
Maybe, I'm too suspicious but
it just sounds like she wants to find out people's e-mail addresses for the purpose of reporting to "the enemy"
It's odd because out of all the complaints, she is the first one to do this, so it's kind of odd.
Let me know what you think. Thanks
If you are the same Debbie as on page 8 of this site, I just responded to you.
NO ONE ELSE ON THIS SITE RESPONDS BY E-MAIL
I DO NOT FEEL THAT IT IS FAIR
All the info you need to get your money back without a lawyer is avail on this site.
There is alot of great on-going info. Please read and feel free to comment any time.
Thanks for staying on top of this site and so freely giving information. The new class action lawsuit has several lead plaintiffs plus Izard Nobel is teaming up with another top-notch lawfirm to fight DirectBuy. I am hoping all goes well.
In response to emailing Debbie......I agree with you in that correspondence on this site (post and replies) should be for all to share. Isn't that why they call these boards "online communities"? Whenever people need information, you've always been good about replying to them promptly on this board. I don't see any need for replying again personally via email as all of the information is already here. If someone would like to see it, they may have to do a little digging. However, if you're talking about getting you're $5-10K membership back, it should be worth your time and effort.
Through this board, I hope we're able to get people to stay away from DirectBuy. Through this whole ordeal I learned I need to do my homework first and not be pressured into making a decision on the spot.