Don't make our mistake
Complaint
Polly Globe
Country: United States
We attended their presentation and after some calculation decided to pay for the membership which was $4990. We wanted to update our kitchen and bathroom cabinets, as well as bedroom furniture. We put down about $1000, and the rest was financed through their lender Beta Finance.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
Comments
YES! I love what you said!! We need to get you on TV! Forget those consumer advocates.....they only go against those their TV stations will "approve" Which means, they are afraid of losing advertising $$. They know who pays them in the end. Yes, I like the idea of testing judges for senility! That would prove why our justice system is so jacked-up! Who is watching and monitoring these people, anyway? More people who are too afraid to speak up! We will not be silent about DB! We will fight to the end! Thanks for being a friend.......you continue to do fabulous work. Let's keep warning people to stay away!
Trudy is the nick "WHO HELPS??????????????????????" and all the other nicks in the 120+ pages that rant when his/her advice is challenged or criticized.
All the name calling against the company and the people who run the clubs, which is deserved, all of Trudy's name calling and rants against the company only leads one to believe that Trudy has not received the refund of his/her membership monies and has not received a cancellation of the membership. Calm down Trudy.
Existing clubs are making enough money from members purchases, when they claim not to make money from members purchases of goods, clubs are making enough money to keep the bills paid, abet barely.
If all clubs close all head office has to do is keep the purchasing website running to keep from running afoul of the law.
just for JACK
http://www.youtube.com/watch?v=pc0mxOXbWIU
Does anyone know if there is a lawsuit in NY
I would love to get a portion of my money (if not all) back.
Thanks.
This corporate company policy allowing a 3 DAY COOLING-OFF PERIOD APPLIES TO ALL OF NORTH AMERICA
-yes, the 3 references I LIST APPLY, also
NEW YORK STATE CONSUMER PROTECTION LAW:
CONSUMER PROTECTION FROM DECEPTIVE ACTS AND PRACTICES
General Business Law Section 349
--protects against deceptive acts and practices unlawful
DUE to the fact that you have pre-paid over $5,000.00 for a membership that you have no intention of using,
they are making interest, by having your money in their bank,
so it is an added insult to you, for db to want to charge you even more money
Send a fax, repeat back to db, what they are offering you,
then explain why it is wrong
-they are admitting that they are willing to break the contract,
& THERE IS no mention of a fee, within the contract
5-34. CONTRACT CANCELLATIONS
A contract for consumer services or goods may not be described as "non-cancelable" or "not subject to cancellation." Such terms may be used with a statement of a fee or penalty for cancellation, for example: "This contract is not cancelable unless you pay a cancellation fee of $5."
Other questions, please ask
you are expecting a refund in full, in order to prevent futher action vs. them (don't add details)
db is going down because of sites like this,
WHO TELL THE TRUTH & HELP OTHERS
but you contradict your statements & TRY to say that
db can escape the law no matter what they do,
by closing their doors & KEEPING A PURCHASING WEBSITE
DON'T KID YOURSELF, BECAUSE YOU ARE NOT FOOLING US WITH YOUR DOUBLE-TALK
sO KEEP TRYING TO CONVINCE YOURSELF,,,,,,CAUSE YOU KNOW WAY TO MUCH ABOUT CORPORATE CRAP!!!
;
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LET ME know if it is helpful, & IF you need more info
DUE to the fact that you have pre-paid over $5,000.00 for a membership &
they are making interest, by having your money in their bank,
so it is an added insult to you, for db to want to charge you even more money, so that you do not get a full refund
Send a fax, repeat back to db, what they are offering you,
then explain why it is wrong
-they are admitting that they are willing to break the contract,
& THERE IS no mention of a fee, within the contract
5-34. CONTRACT CANCELLATIONS
A contract for consumer services or goods may not be described as "non-cancelable" or "not subject to cancellation." Such terms may be used with a statement of a fee or penalty for cancellation, for example: "This contract is not cancelable unless you pay a cancellation fee of $5."
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db steals your money, makes profit from it while it is in their bank,
& demands that you let them keep some of your money,
IS INDIRECTLY CHARGING YOU MORE, because they have not provided any service for the "fee" that they want to charge
but they still demand to be "paid" for providing no services,
I was in my legal right when I cancelled the next day because they do have a 3 day cancellation. - I AM READY TO GO TO COURT - after doing my research I found out that Direct Buy has been dishonest and underhanded with their consumers and this is not the first time they have done this to their perspective clients. PLEASE IF THERE IS A PETITION TO BE SIGNED I WOULD LIKE TO SIGN UP - IF THERE IS A COURT CASE I WOULD VERY MUCH LIKE TO TESTIFY - FED UP WITH DIRECT BUY - SHAME ON THEM
I HAVE JUST answered NEW YORK, over the last few pages
if you want to go to court, they want written proof
A REGISTERED LETTER, within the 3 day cooling-off period
COURT ALWAYS SAYS, CONTACT the CO. 1st,,,
proof in writing.......
=so registered mail now,
...but you made the mistake that I have begged people not to do
DO NOT TALK TO DB ,2ND=DO NOT TALK ... DO NOT TALK TO DB
THEN when you are finished NOT TALKING to DB, again do not TALK TO DB
WHY CAN'T PEOPLE GET THE MESSAGE,,,it's killing me!!!!!!!
"I PHONED & I phoned & I phoned, but they keep ignoring me,
gee, why would they do that..."
We signed up on a Sat - they're closed Sun and Mon. That Tues how would we have gone about cancellation?
It's too late for us now but if I'm understanding correctly you have to do a registered or certified ltr on the 3rd day?? Wish I had done that but what else can a newly suckered member do? I think going back and facing the music by the 3rd day and say to manager, ok, we had 3 days to renig. Want out, money refunded and cancel. Out.... stay there until they give something in writing as to a cancellation. That should do it.
This contract (agreement) is proof that people need to think things through astutely before adding a signature to a-n-y document. This was a very costly lesson to me.