Don't make our mistake
Complaint
Polly Globe
Country: United States
We attended their presentation and after some calculation decided to pay for the membership which was $4990. We wanted to update our kitchen and bathroom cabinets, as well as bedroom furniture. We put down about $1000, and the rest was financed through their lender Beta Finance.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
Comments
Buyers Beware, don't make Our Mistake... sickening....
Does anyone know what this release form entails? If there is any obligation in anyway to sign such a release form after they have IN WRITTING already been informed WITHIN THE 3 DAYS that you want to cancel?
"I was sold something I can't afford" Help Help Help.
If 5% of you say here was actually true, the company would not be operating after 40 years.
If your car gets repossessed because you can't afford it, it's not the car companies fault you bought something you can't afford.
Anyone that say they can get most things for less is full of BS. Just show them and they will automatically take 15% off.
I worked in the corporate call center, which was recently closed due to the financial problems of the company. Employees were treated like slaves, given impossible to meet quotas and goals, and then fired a few days before they became eligible for benefits on some trumped up violation or another. There was always someone standing in line for jobs, so DirectBuy didn't care.
The tactics of DirectBuy are not only as bad as everyone here says, but they are unimaginably worse. The company cares nothing at all about the members, the vast majority of whom should have never purchased a membership. They prey on the weak willed, and then suck them dry. Our call script was intentionally designed to weed out strong personalities who probably weren't going to join, and who may possibly influence someone else at the open house to not join as well. I asked dozens of times to be able to observe an open house, but was refused every time, being told that I didn't need to know what went on there, I just needed to do my job and keep the open houses full. That said, I made decent money. I received $50 every time someone on my call list came in for an open house, whether they joined or not. I usually had 20 a week or so show up. Not bad money at all for a six hour a day job. I just couldn't deal with all the BS and [***] attitudes and walked out.
If you are reading these posts to make up your mind about becoming a member, take my advice and run away as fast as you can. I was, as an employee, given a free membership, and have never even bothered to walk into the showroom. I know that anything they have, I can get cheaper, faster, and with a lot less hassle elsewhere.
Yeah I so wanted to save all that money, but I didn't like the pushiness and the tapes and the "guess this price" game and he nearly lost me when he said, "We are consumers and we will consume til the rest of our lives". I'm thinking.....no dude, I buy quality and use it for decades. I am not into remodeling for the sake of it every 5 years and changing out my furniture every couple of years. Then he want into all this talk of projecting what I'd spend the next 5 or 10 years and I was like..."whatever".
Finally, we get to the brass tacks of it and OMG I was with this "friend" who was really being a dope (you know acting all impressed and saying "what a good deal" etc <rolls eyes>) and that aggravated me a great deal because I'm trying to figure this thing out. Then at the end the guy informs me this is a "now or never" thing and THANK GOD he did because I wouldn't have gotten repelled by it and decide to opt out it in the end. I didn't even know anything about how much interest they were going to charge or anything like that and they made all of these grand promises of how you could buy anything through them and how easy and convenient it was, ect. which I now find out is a lie. So I happened NOT to have my check book with me and I just didn't have the minimum balance. They said they'd post date it. I said ok. Then I got home and thought about the fact that I'd rather get Lasix eye surgery and how important that was to me, I also thought about the fact that it might be years before I used them to re-modal something. I rent at the present time.
They said they'd call me Tuesday and I was pleased when they didn't. So when Thursday rolled around and they called I told them I decided I didn't want it and the guy goes, "Ok. I'll tear it up" and Rips some paper over the phone. Good bye. He sounded pissed and I thought ....that SOB just wanted my money, how sick is that. I thank GOD that I did not sign up for that. I really don't like people running my credit and all of that anyway. It could have gone the other way and I would have been so demoralized if it had. I am so grateful right now after reading these reviews....you have no idea how close I came to screwing myself over financially.