Complaint

0
William Rene Arnold
Country: United States
I'm job hunting... everytime my cell phone rings and I see a number with area code on it I get excited... decided to query the internet as to who is calling me... 877-671-1851... saw all these wonderfully positive postings... alas no job query... just more cell phone garbage... guess my efforts with the no call list are to no avail.. think this is bad... I was on Sprint's Military Plan... we were overseas for three years... supposed to keep my account in limbo until we moved back to the States... there are not supposed to be charges, but was taxed via New York State... kept having to call Sprint to have numerous charges and bills reversed... Sprint just doesn't get it...
Will leave Sprint when contract runs out... do you hear that Mr. Sprint CEO ?

Comments

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  • 0
    BungalowMo
    For your information...as soon as you call them back they know you're an active phone #.

    I'm not calling Jack S#!T back.
  • 0
    This is SPRINT
    This is sprint. It is not a scam and they are bothering paying customers.
  • 0
    Jeah
    I went through the whole thing with the chick that called... Indian company offering Sprint services, most definitely affiliated with Sprint in some capacity.

    Between this and the $5/month charge they tried to jack me with I'm done with these sorry f*cks. 6+ year customer with about 45 days left on my latest contract and then it's on to some other crappy phone company... They're going to have to try really hard to be worse than Sprint though.
  • 0
    just don't answer
    Really??... do you think it will be any better with Verison, AT&T or whoever. Just block the call, (switch your sprint phone to google voice, it's easy and you can block any number and they'll get a no longer in service message). Just be smart about it, of people wouldn't buy, they wouldn't telemarket.
  • 0
    Jeah
    "if people wouldn't buy they wouldn't telemarket" is no excuse for a corporation's deliberate acts of disrespect toward their customers.

    Why would a company check no-call lists for non-customers, but they use a loophole to telemarket to their own customers who don't want to be called?

    Excusing this sort of thing encourages it and as long as people continue to dismiss it and accept that all of the companies are horrible we are all deserving of what we get.

    Vote with your wallet. If you find a company that doesn't care about you, stop paying them and try someone else. Keep doing that until you find a company who values it's customers. Anything less is lazy.
  • 0
    CPK
    I'm also with Sprint and got this call, but didn't answer.  Can someone tell me if the National Do Not Call Registry actually works for cell phones too?  And how to access it, thanks
  • 0
    Jeah
    Regardless of whether it would work for cell phones or not, it wouldn't work for Sprint if you have a phone with them because if you're a customer they can call you whether you're on the list or not.

    They're using your agreement to be their customer as a loophole in the Do Not Call law.
  • 0
    Bothered too
    I received 3 calls from this number last night. The first time I answered the man asked for me by name. I asked who it was, the man mumbled something, but I couldn't understand him. He said he'd try later. We checked this number on google and saw a number of postings. So I didn't answer the phone even though he did call twice.
  • 0
    Vitoria
    Excellent Idea of saving them as a contact under Telemarketer - Ignore.
    I have done the same.
  • 0
    R they making money on this?
    I'm a sprint customer and have been getting calls from this number. I never answer, they never leave a message. Ugh
  • 0
    Sprint-tastic Coincidence
    Joining the club-I'm on the cheapest Sprint plan, also very active jobseeker.  Add this to my e-mail being hacked this year....I'm going to live in a cave.
  • 0
    John
    Hang up call from this number at 1753 hours PDT.
  • 0
    John
    Oh! I checked and they are calling from a cell phone.
  • 0
    Jim
    I too got a call from Sprint recently and it sounded like someone from India who asked how much did I pay for my cellphone service each month, cause they wanted to save me money. So I said, I don't know, you tell me, you're the one with the computer. They said,"ah, we will have to look that up and call you back".....SERIOUSLY???
  • 0
    pkl
    I am fed up with these calls!!!!!!!  Why must we have these people intrude into our private lives.  Why can't these numbers be disconnected if they're a scam!!!!!!!!!!  Ridiculous!!!!!!!!!
  • 0
    Jeah
    It's not a scam. It's harassment by the company you've made the mistake of giving your money to... They're affiliated with Sprint.
  • 0
    Cuthbert
    "I NEVER buy over the phone, and I NEVER would buy from any company that is in the business of outsourcing goof [sic] american jobs"

    So, would you be OK outsourcing the bad American jobs?
  • 0
    LP
    IF this is Sprint calling and you are a Sprint customer, being on the "Do Not Call" list doesn't stop them from contacting you because you are already their customer. I searched the actual Sprint site (sprint.com) and this doesn't appear on their list of contact numbers. But I guess it could be a third party they hired to do sales call for them. I've never talked to these people, just see the number show up maybe once or twice a month and ignore it. I've seen a lot on other sites suggesting that it might be a scam, not really Sprint, but someone trying to get your personal info. Maybe it might be a good idea to try calling Sprint customer service directly and verify the number. Customers of any company get sales calls like these I'm sure. Sprint's not the only one. DirecTV calls me trying to get me to upgrade my TV package all the time. Other cell and landline phone companies, cable and internet companies, magazine subscriptions, pretty much anything in which someone is part of some sort of membership for a service will get sales calls trying to get you to upgrade and add on.
  • 0
    Anonym
    This is a scam just got off the phone with sprint care and they do not have a record of this number being used by them for telemarketing purposes. In order to stop contact sprint care and they can block this number from being able to contact you just dial 611 from your phone.

    To have your number removed from all telemarketing call 888/382/1222. Once you complete the call it will take 30 days to have your number removed. If they call you on the 31st day from doing this or after call back to the 888/382/1222 do not call registry and file a complaint. So over this [***] as I am also on the job hunt.
  • 0
    Steve
    Legal Notice

    A pending Settlement concerning auto dialing and telephone solicitations to current and former Sprint customers could affect your rights.

    Para ver este aviso en español, visite www.PalmerSolicitationCallSettlement.com
    o llame 1-800-465-4481.

    Subject to Court approval, a proposed Settlement has been reached in a class action lawsuit against Sprint Solutions, Inc. ("Sprint"). The case is known as Sandra L. Palmer v. Sprint Solutions, Inc., U.S. District Court, Western District of Washington ("Court"), No. 09-cv-01211-JLR.

    Who is a Class Member?
    You may be a Class Member if, you were an individual Sprint customer, on or after July 23, 2005 through June 13, 2011 who while a customer received a commercial telephone solicitation call from Sprint when you either: (a) lived in Washington State and were called using an automatic dialing and announcing device; (b) lived in Washington State and were called less than one year after asking not to receive Sprint solicitation calls; or (c) lived in the U.S. and were called more than 30 days after you asked not to receive Sprint solicitation calls. The class exists only as a part of the Settlement. If the Settlement is not ultimately approved by the Court, the class will no longer exist. The litigation between Ms. Palmer and Sprint will return to the way it was before the Settlement.

    What are the benefits?
    Sprint has agreed to pay $5.5 million into a Settlement Fund ("Fund"). Eligible Class Members with qualified claims will receive a percentage share of money, out of the Settlement Fund, based on the number of valid and timely claims, as described in further detail in the Settlement Agreement. Settlement benefits range from $100-$500 per call up to $400-$2,000 for each category, with a maximum not to exceed $4,400, but you may receive less after deductions from the Fund and percentage reductions depending on the number of qualified claims. It is not possible to predict how much money you will get until all claims have been submitted and after other deductions from the Fund as described below. Detailed information about the Settlement benefits can be obtained by calling the toll-free number or visiting the website on back. Sprint has also agreed to replace its current pre-recorded message, heard when a consumer calls the telephone number provided in a pre-recorded identification message with an agreed version.

    What are your rights?
    If eligible, you may get money. Submit a Claim Form postmarked or filed online by November 21, 2011, to Palmer Solicitation Call Settlement, c/o GCG, Inc., P.O. Box 9713, Dublin, OH 43017-5613.

       Exclude yourself from the lawsuit and keep your individual right to sue Sprint, by sending a written request for exclusion to the Claims Administrator postmarked by September 21, 2011. If you do not exclude yourself, you will be bound by the terms of the Settlement and lose your right to sue regarding the settled claims. You may speak to your own attorney at your own expense for help.

       Do not exclude yourself. You or your lawyer has the right to appear before the Court and object to the Settlement including the request for attorneys' fees at your expense. Written objections must be filed and received by September 21, 2011. You will be bound by the terms of the Settlement even if your objection is rejected.

       Do nothing. You will not receive money and will lose the right to sue regarding the settled claims. You will be considered part of the Settlement Class, and bound by the Court's decisions.

    The Court will determine whether to approve the Settlement at a Fairness Hearing on October 21, 2011 at 10:00 a.m. at the U.S. District Court for the Western District of Washington, 700 Stewart Street, Seattle, WA 98101. Class Counsel will also request that the Court approve their attorneys' fees and costs in an amount not to exceed 30% of the Fund (or $1,650,000) as well as a service award to the Class Representative of $20,000. Class counsel shall file with the Court and post to the website their motion for approval of their fees and the Class Representative fee no later than August 22, 2011. All of these amounts will be paid from the Fund, along with the costs of notice and administration. You may ask to appear at the hearing, but you don't have to.

    Who represents you?
    The Court has appointed Williamson & Williams as Class Counsel.

    This is a summary. Please visit the web site below, or call the toll free number,
    for more information.

    www.PalmerSolicitationCallSettlement.com      1-800-465-4481
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