I get calls from Credit Card Services wanting financial info. The # shows as 1-877-298-8855. When I call the number, a recording says it is no longer in service.
I too have received multiple calls from these scam artists. It starts out as a phone recording asking you to press one (1) to have your percentage rate reduced. Once you talk to anyone there they keep talking and talking to try and get you to give a credit card number, and if you don't or if you tell them that you are on the national do not call list they hang up on you and call again in a couple of days. After extensive research I have discovered that this scam is being run by this company in Arizona called Ambrosia Website Design.
This is their contact information: Ambrosia Website Design LLC 2906 S Revere Circle Mesa, AZ 85210 (888) 583-1956
I have called them repeatedly and was finally able to get someone to answer the phone and he admitted that they are Card Member Services, and once I threatened to report them, he promised to stop the calls.
Please forward this info to the FCC. You have some good info here. I thought these people were stopped due to the recent arrests, however it looks like they didn't get them all so it is important that you report them.
I have been dealing with these phone calls for 10 months, i have called the police they said they can't help me.I called the attorney general she said she can't help me. What do I do?
Called this number and the receptionist swore up and down that they are not cardmember services. She was close to tears because they get hundreds of calls a day regarding this and their business is suffering.
This company calls repeatedly. Do Not call list apparently is not able to fine them. Stop calling us!!!!!!!!!!!!!!!
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Fred
Phones have been ringing all over Maine in recent weeks. Every time, the message is the same.
“This is Rachel from Card Member Services …” Most readers can probably recite the rest of the message by heart. Rachel is calling to assure you that nothing’s wrong with your credit, but she can help you lower your interest rates.
The next sound heard on those phones across Maine is the click of the handset hitting the cradle, as one after another of us hangs up in disgust.
This robot disguised as a woman has been calling, off and on, for four or five years now, and we’re all pretty tired of her rap. It has to be a scam — who’s going to offer us lower interest rates in this economy? Who is she kidding?
It’s no joke. It is a serious attempt by crooks to take your money. And it has been slick enough to date that neither state nor federal officials have been able to stop it.
People who have been called by “Rachel” have tried all kinds of ways to root out the schemers. Caller ID won’t work; neither does “star-69.” The cyber creeps are ‘way beyond the tools most of us have to track them. That’s led some consumers to vent about the inability of the federal Do Not Call list to end the madness; in practice, these crooks ignore the law and keep calling.
David Leach of Maine’s Bureau of Consumer Credit Protection has studied the problem. Leach says the scammers likely use computer programs that “spoof” your phone’s caller ID, showing an untraceable number. When “Rachel” says you can press a number to be removed from their call list, these programs simply use that action to verify that yours is a “live” number; you’ll likely receive more calls, not fewer.
Leach says the scammers use consumers’ legitimate desire to save money to extract personal information, such as their account and routing numbers. They might ask people to wire funds for their “services,” which amount to nothing more than stealing your money.
Leach advises against responding to any overtures from “Rachel” or any other alias purporting to adjust interest rates. That’s especially true on-line, where a mouse click on a link provided by thieves can download malware designed to access financial and personal information stored on your computer.
Within the past 60 days, Leach sent the files from several complaining consumers to the Federal Trade Commission. The FTC looks for patterns of this type of activity, in hopes the crooks make a mistake that will lead investigators to them.
Honest businesses must be cheering those efforts. CardMember Services is a legitimate business which warns consumers not to respond to emails or phone calls that appear to be from them. They say it’s not their practice to ask you to verify account or other information by phone or email (scammers do this in demanding terms). Like other legitimate businesses, they won’t threaten to close your account if you don’t respond and they won’t share information with third parties outside the terms of their privacy policy.
Since the scammers sound similar to the real thing, people do fall for their pitches. Their boldness surprises some observers, who wonder why the robo-callers continue to use the phrases “card services,” “card member services” or other variants to identify their bogus business.
David Leach figures the crooks are just building on what’s worked so far. “They’ve built an infamous brand, and they’re running with it,” he says.
I have filed several complaints with the FCC about this exact issue, due to calls coming in to both home and cell several times per week. Pressing "1" to speak to a live representative has not helped and may have only opened my numbers up for harassment. I hope the authorities get these scumbags, and SOON!
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Brenda
AMEN CamelsBack AMEN!!!!!!!!!!!!!!!!!
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David
| 1 reply
I'm in Tennessee, and getting the same friendly call. I've considered having a whistle by the phone and breaking an eardrum when Rachel calls, but am a little leary of possible repercussions. They've got my number and could find me.
After asking to have my number emoved several times,without success,I now blow my whistle down the phone every time they call,sometimes they call back to complain,but that means that I can them swear at them,which gives me some satisfaction that I have upset them as much as they upset me by calling in the first place.If I had an air horn I would use that but they cost money.
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fed up in NY
We too have been bothered by this caller - I finally called one of my credit cards to complain and they said it is a scam and were very sorry, but there is nothing they can do it!
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fed up in NY
We too have been bothered by this caller - I finally called one of my credit cards to complain and they said it is a scam and were very sorry, but there is nothing they can do it!
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one in Sunnyvale
This is bad, I talk to someone to ask them to remove me from. They said they will call more instead. What a scan
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TPV
Contact Lesha Brommel of the Missouri Attorney General office. She knows Precisely who's at the bottom of this, or at least knows Exactly who she contacts to make the calls stop, usually lasts for about 30 days, for us, then starts in again, perhaps until we piss the scammers off again, by posting this info, or reporting other shell companies. The sleaze-bags behind this is a "company" called Client Services Inc. Don't let them or anyone fool you, saying they are only "debt collectors". They were operating an off-shore, near-shore, for-sure, illegal NY shell company- Financial Services Solutions, LLC, that sold traded, stole the illicit software, hardware, outsource robo-call equipment, American Consumer personal hard credit information to just about every other criminal out there. They were bragging about operating "six domestic Call Center Services(CMS)and a location in Costa Rica. FSS suddenly shut down when inquiries where fist made several months ago, but continues to operate via other "Foreign for profit" business entities. There are other "foreign for profit" robo-call centers located in Lenexa KS[foreign for profit], Denison TX[unknown business entity], Maitland FL[foreign for profit]. Take a look at their website- "Solution Opportunities" "Cold Calling, Fully Customizable Automatic Call Distribution(ACD) System". And Again, don't be fooled by their stupid "Register a Compliant" page, and do what so many of us are doing here, go ahead and contact the U.S. Secret Service, at least to focus their attention sqarely on Client Services Inc's illegal shell company- Financial Services Solutions, LLC and all the other "foreign for profit robo-calling centers".
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Wayne in Georgia
WE have received at least a hundred calls from Card Member Services. After the recording, I pressed 1 to talk to a person. When I told her that I was on the Do Not Call list she hung up on me. Same thing happened the second time. I tried to trace the call (out of area)and even called AT&T to complain. To no avail. Then I remembered what my Aunt used to do in the 80's with obscene callers. She kept her brother's police whistle byt he phone and when she got an obscene call she blasted their ear drum. My Father was a policeman as well so I now keep his big old police whistle right by the phone. Now when I get "Rachel" on the phone I listen to the whole message, press 1 to speak with an associate and the minute she/he starts talking I blow like there is no tomorrow. Serves the [***] right.
Comments
This is a link to their website:
http://www.ambrosiawebdesign.com/
This is their contact information:
Ambrosia Website Design LLC
2906 S Revere Circle
Mesa, AZ 85210
(888) 583-1956
I have called them repeatedly and was finally able to get someone to answer the phone and he admitted that they are Card Member Services, and once I threatened to report them, he promised to stop the calls.
“This is Rachel from Card Member Services …” Most readers can probably recite the rest of the message by heart. Rachel is calling to assure you that nothing’s wrong with your credit, but she can help you lower your interest rates.
The next sound heard on those phones across Maine is the click of the handset hitting the cradle, as one after another of us hangs up in disgust.
This robot disguised as a woman has been calling, off and on, for four or five years now, and we’re all pretty tired of her rap. It has to be a scam — who’s going to offer us lower interest rates in this economy? Who is she kidding?
It’s no joke. It is a serious attempt by crooks to take your money. And it has been slick enough to date that neither state nor federal officials have been able to stop it.
People who have been called by “Rachel” have tried all kinds of ways to root out the schemers. Caller ID won’t work; neither does “star-69.” The cyber creeps are ‘way beyond the tools most of us have to track them. That’s led some consumers to vent about the inability of the federal Do Not Call list to end the madness; in practice, these crooks ignore the law and keep calling.
David Leach of Maine’s Bureau of Consumer Credit Protection has studied the problem. Leach says the scammers likely use computer programs that “spoof” your phone’s caller ID, showing an untraceable number. When “Rachel” says you can press a number to be removed from their call list, these programs simply use that action to verify that yours is a “live” number; you’ll likely receive more calls, not fewer.
Leach says the scammers use consumers’ legitimate desire to save money to extract personal information, such as their account and routing numbers. They might ask people to wire funds for their “services,” which amount to nothing more than stealing your money.
Leach advises against responding to any overtures from “Rachel” or any other alias purporting to adjust interest rates. That’s especially true on-line, where a mouse click on a link provided by thieves can download malware designed to access financial and personal information stored on your computer.
Within the past 60 days, Leach sent the files from several complaining consumers to the Federal Trade Commission. The FTC looks for patterns of this type of activity, in hopes the crooks make a mistake that will lead investigators to them.
Honest businesses must be cheering those efforts. CardMember Services is a legitimate business which warns consumers not to respond to emails or phone calls that appear to be from them. They say it’s not their practice to ask you to verify account or other information by phone or email (scammers do this in demanding terms). Like other legitimate businesses, they won’t threaten to close your account if you don’t respond and they won’t share information with third parties outside the terms of their privacy policy.
Since the scammers sound similar to the real thing, people do fall for their pitches. Their boldness surprises some observers, who wonder why the robo-callers continue to use the phrases “card services,” “card member services” or other variants to identify their bogus business.
David Leach figures the crooks are just building on what’s worked so far. “They’ve built an infamous brand, and they’re running with it,” he says.