Frequent Harassing Phone Calls

Complaint

0
Micah
Country: United States
I have received these same calls for months...I have started documenting them. Hopefully these people get what they deserve!

Call #1
New GE Home Security System
Justin – General Manager
"Do you own the home?"
Hastings, MI (269) 804 -3366

Fri Mar 8th 11:50AM
New GE Home Security System
There is no cost to the system or installation
Free if they put a sign in my yard
Tony
"I understand that you are interested in this free system? Nevermind, I can tell your not."
Buford, GA (678) 804 – 4024

Comments

  • +1
    StopScammers
    | 38 replies
    GE Security Solutions is owned by United Technologies.  United Technologies’ phone number is 860-728-7000.  United Technologies is aware of this solicitation problem and appears to be willing to help.  They took my information and assured me that these calls will end.  Only time will tell.
    • 0
      DeletedMedia replies to StopScammers
      The “home security” scammers are harder to nail down than the “Rachel, from card services” scum.
      Some older posts with info from 800Notes.

      “Most of these calls are from authorized dealers of one of the major alarm system companies (ADT, Monitronics, Vivint, etc.). These companies perform "free" installations of security systems conditioned upon signing an extended monitoring contract with the alarm system company. The dealer is then compensated for the sale by the alarm company.
      These "authorized dealers" are permitted and encouraged to advertise aggressively under the alarm company's banner, and are notoriously abusive telemarketers.
      They are careful not to reveal the company's true identity until after you have been "qualified" as a sales lead, if ever. Properly prosecuting them requires answering the call and "feigning interest" long enough to get a live representative on the line and convincing that person to admit who they work for. Sometimes it is necessary to go as far as making an installation appointment and photographing the installer and his or her documentation.”
      “You should see the look on their faces when I pull out my camera after first getting their biz card and contract - often appointments are the only way to find out who actually called or on whose behalf a call was made. An ADT dealer junk faxed my former office - got a lead generator's # from the salesman - it seemed as if there were 3-4 layers to get through to find out who actually sent the fax. Monitronics has known for years, as has Dish Network, that many of their sales come from illegal telemarketing - it will be good to see some more published appellate decisions on this topic.”

      https://800notes.com/forum/ta-48a0eedf951c5ea ... security-alarms
    • 0
      Blh replies to StopScammers
      | 19 replies
      I just left a message for Cindy Lynch in the Legal Dept at UTC 860-728-7000. UTC is responsible for these illegal calls no matter how they want to spin their story. I'm tired of being cursed at and called 2 times per day. The FTC complaint site can't seem to help. Once I asked one of the genius' what company he was with and his response was "what company do you want it to be". I got a really obnoxious whistle that I blow into the phone when a human comes on.
      • 0
        DeletedMedia replies to Blh
        General Electric Facebook response to complaints;
        "GE wrote:”
        “It has come to our attention that some consumers have received calls from telemarketers selling GE Security equipment. These callers are not from GE, and depending on their conduct, could be in violation of state and federal regulations regarding telephone solicitation. Please report any improper telemarketing of GE Security products to Interlogix Customer Service at (855) 286-8889.”


        From another complaintwire post;

        “GE sold it's home security business to United Technologies Interlogix three years ago, but allows UTC to continue to use the GE name on its products. GE is NOT behind this telemarketing program no matter what the callers may tell you, and complaining to GE accomplishes nothing.

        UTC Interlogix claims that they are also NOT behind this telemarketing program. Interlogix is concerned about the calls because the use of the GE name by the caller violates UTC's agreement with GE allowing them to use the GE name.

        What is really happening here is that a number of small regional alarm companies who may be distributors for the major alarm manufacturers are responsible for these calling campaigns. But they aren't actually making the calls themselves, but instead contract that out to telemarketing companies who are paid to make random calls using computer-generated telephone number lists, filter out the more likely candidates who appear to have an interest in whatever they are selling, and then pass those on to the alarm company. That way the alarm companies can argue that they aren't actually violating the Do-Not-Call law and are only contacting interested potential customers. And the telemarketing companies that are responsible for the harassing calls are often outside the US where the FCC and FTC can't reach them. For example, in the case I chased down, the calls were actually originating in Quebec, but were being made from numbers across the border in Vermont.

        I've also tried contacting our telephone service provider. They have no interest in doing anything about this problem. I've suggested to them that my solution to the problem is to discontinue telephone service, but even that doesn't seem to get their attention.”

        https://complaintwire.org/complaint/-5mMk0KdJwU/g-e-security-solutions
      • 0
        CindyJ replies to Blh
        I asked the same question. They stated they were from "General Electrical" and yes when I asked them to spell it that had the al at the end of Electric.  They also gave me the phone number to another company.  No real why to report them as non-compliant with the "do not call" list.
      • 0
        Victoria Havana replies to Blh
        | 15 replies
        If everyone reading this will call their number 3 or 4 times and drive them crazy they might stop for awhile.  How about a class action suit against them?  I will be happy to organize it and file for damages on behalf of my elderly patients who are constantly being disturbed by their calls.
        • 0
          Dave replies to Victoria Havana
          | 2 replies
          I am not a senior citizen but I have leukemia and I don't sleep well. I am receiving calls from them starting at 8:50 am and told her my circumstance only to receive another call from the same number just before 10 am waking me up again ! I just want to DIE in pease ! Not to much to ask, I don't believe ! If they could be sued that would be great, they deserve it ! FOR CERTAIN
          • 0
            Wife of Security Technician replies to Dave
            | 1 reply
            My hubby does our security systems, but we get these calls too!.  Interlogics.com has a Do-not-call option on their website, and their legal department complaint person, Abby, has a recording that says to call this number if the website doesn't work: 8552868889 opt 1 .  Hope this helps.
            • +1
              Wife of Security Technician replies to Wife of Security Technician
              http://www.interlogix.com/no-telemarketing-policy-statement is the actual web link.  the phone number is their customer complaint section, and that is where they should be collecting the complaints.  Maybe they should be pursuing these scammers as part of a major lawsuit!  Another thing I do is never answer the questions, because their AI wants to hear you say "Yes" to coded questions.  I keep asking "Who is this" and Let me speak to a person, or other questions.  I ran out of blocking slots on my phone, so they keep calling from different places in the world.  Makes me not want to answer my phone at all, unless I recognise the number.  Turn your ringer off and your answering machine on.
        • 0
          i wanna nail them. replies to Victoria Havana
          | 6 replies
          Hi,
          i been victim of these calls too and i want to do something about it too. today i recorded the call. Adam from GE security systems. as soon as i told him that my number is listed in national do not call list. he hanged up. i told them before and they hanged up before in same fashion without me knowing who was calling. so today as soon as he told me that he was offering me a security system. i told him to hold. got my camera. start recording the call. got his name and GE security. when i told him about the do not call. he hanged up suddenly. i called back the same number. call does not goes through. so here is what i am think. who ever wants to follow up a law suit. lets do it. now how do we contact each other and be a group without revealing our identity. since bad guys at UTC might be reading this and want to come after us. any suggestions from people hu actually want to do something.
          • 0
            Becky replies to i wanna nail them.
            | 2 replies
            I get two or three of these calls a day, as does my husband. I have an iPhone so I block every one of them but it doesn't stop them. They are using local calling numbers to get us to answer the phone which we have stopped doing because, if we get a legitimate call, they will leave a message. This place never does and if you don't answer their computer question "Can you hear me" after three tries they hang up. I can't believe the FTC hasn't done something about this. You'd think, with technology as good as it is, that they could trace these calls to find the culprit.
            • 0
              Clevelander replies to Becky
              I got a call from them today.  Only answered because of a doctor appt. and not knowing this location number, I had to?answer. Doesn't it suck to pay for a cell phone or land line each month and because of these low life scumbags you do not feel comfortable enough to answer your own damn phone?
            • 0
              Bill replies to Becky
              I have a service bussness
              Plumbing. Theses out of state calls
              I must pick up because customers move to my city with out of state numbers.on thier cell and I have missed customers calling
              Because i think its GE alarm calling.
              So must listen then hang up after they start their lies.
          • 0
            dennis swanton replies to i wanna nail them.
            I am with you.
          • 0
            Wife of Security Technician replies to i wanna nail them.
            | 1 reply
            The bad guys are not at UTC, but there are plenty of bad guys who try to misrepresent themselves, and maybe who purchase their products. I am thinking of changing my answering machine response to "If this is a telemarketer or robo-call, I am recording.  If a friend, you know to call me later."
        • 0
          johnathan prince replies to Victoria Havana
          | 3 replies
          Victoria, I have been receiving a new random area code call from a different town and state everyday, and unless I block it, they keep calling from that number. It's happening at least 2-4x a day. I have repeatedly asked to be removed only to be called more and more. If you organize a class action law suit, PLEASE count me in!!! email me at suprmn77@hotmail.com
          • 0
            Wife of Security Technician replies to johnathan prince
            | 1 reply
            If the do-not-call option on the website www.interlogics.com doesn't work, then Abby their legal complaint person, said to call 855-286-8889 opt 1
            • 0
              Wife of Security Technician replies to Wife of Security Technician
              Whoah, their web site is interlogix.com.  But I would call the number given by Abby 8552868889 opt 1
          • 0
            Wife of Security Technician replies to johnathan prince
            I have been included in class action lawsuits, and usually get around $20 for participating.  I think our elected representatives should be deluged with messages to pass legislation requiring the communications industry to police their bulk-scammer clients who pay to invade all our privacy and shut them off.  There are large calling centers in buildings all over the country who sell airtime to the operators of these telemarketers, and they make their money by annoying or cheating the rest of us.  The true criminals, when they are caught and prosecuted, just open up under another name in another state.  This should be a federal crime of racketeering if they are operating across state and country borders.  The large telecom providers are also turning a blind eye to this because they are getting paid by the scammers.
        • 0
          RajP replies to Victoria Havana
          I'm all in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!   Please help take this company off the planet.  I have been continuously pestered by these folks.
          I have been blocking their calls for months and they keep coming back with new numbers. I am sick and tired of this as well.
      • 0
        do your homework replies to Blh
    • 0
      Scamers Stink replies to StopScammers
      | 1 reply
      Thank you so much for this info. I too have been experiencing same as what you went through with these people!  I called the number you gave. They insist I give them a name for whom I want to speak with. Do you by any chance remember who you spoke with there? Thanks 👍
      • 0
        Wife of Security Technician replies to Scamers Stink
        Abby is the name of the woman who recorded the message to call 8552868889 opt 1 if you are not satisfied with their interlogix statement.  I would also write your elected representatives or call them to demand they pass legislation to hold the telecommunications industry culpable, because they are being paid for service by these scammers, who operate across state and country borders.  It should be a racketeering offense on the international level, and the providers of their telemarketing centers, internet, phone service, and landlords should all be called on the carpet for participating while making money.
    • 0
      Debbie replies to StopScammers
      | 1 reply
      I was in turn given another number 8228-695-4116. It is there legal department.
      • 0
        Wife of Security Technician replies to Debbie
        Your phone number has too many digits - is this outside the USA?
    • 0
      Becky replies to StopScammers
      No. I started getting them. They're using numbers in my local area to prompt me to pick up the phone. Guess it's time to turn them in.
    • 0
      Bren replies to StopScammers
      Well, did it stop?
    • 0
      Jim Towle replies to StopScammers
      | 2 replies
      The thing that makes the GE robo such a pain is that they are using a multitude of numbers.  I have since had to block calls that appear to be originating in North Carolina, Indiana, Ohio and even Hawaii.  Funny, they all have the same voice.
      I just hope I don't fill up my block call list. :-)
      • 0
        Betty Jones replies to Jim Towle
        | 1 reply
        Just received a call from GE home security.  I let the call go through because it was the same area code.  Yes, that is the trick that they are using.  I asked the woman on the line how did she get me number, she said my number appeared on a home owner list.  I told her I don't own a home and take my name off that list.  I tried to get her to tell me how she got my number, of course she could not.  I just hung the phone:(
        • 0
          Wife of Security Technician replies to Betty Jones
          The people you actually get to talk to are probably just hired to read their spiel from a sheet, and may not know they are part of a scam.  The real offenders are safe behind their corporate identities, or shell companies, or from their boat off the Bahamas.  This is a racket, on an international level, with cross-state border owners who skirt the law because they can afford lawyers.  This is a job for Congress to address, if they are not in bed with these international businesses already.  Remember your tax dollars are spent by people you elect, who may not see the value of those dollars as overriding the promises they make to the rich players' lobbyists for campaign donations.
    • 0
      reader replies to StopScammers
      | 1 reply
      I am getting hundreds of calls for GE Home Security (lately American Home Securities).  All of us should call them 3-4 times a day a deluge them.  I have written a letter to GE telling them that I will never purchase a product from GE ever again.  I don't even care if it's not the same GE, General Electric is big enough to put pressure on them if they are using the same name and hurting their business.  I just set my phone to reject any unknown number and that seems to help, but I shouldn't have to tailor my phone just because they are rude and obnoxious.  I've played their game a couple of times and pretended to be interested so I can tell a salesman that I'm sick of their calls.  The salesman was offended that I would waste his time If I really wasn't interested in their pitch.  Is that irony????  They should all be put in prison.
      • 0
        Wife of Security Technician replies to reader
        The problem is there are a multitude of shell companies who hire college kids to read a spiel to you.  The company names change, and the real perpetrators are secure in the legal loopholes they pay their lobbyists to secure with our elected officials.  More transparent political contributions would make it harder for elected officials to hide behind their party's pizzazz and and bluster, and report who is actually giving them money for private deals they are expected to honor once they get elected to office.   We have to demand better laws which will prevent the scams, as they cross state and country borders, and it is racketeering on a huge scale.  Telecommunication, leasing, equipment companies are all making money through servicing these scammers, and as there is going to be less controls and restrictions on business deals, look forward to more of the same in the future, unless Congress gets a backbone and does the job for the rest of us little people who elect them.
    • 0
      Dan replies to StopScammers
      | 2 replies
      As of 2/8/2017 they United Technologies will bump your call to "Abby Moore" in "Marketing and Consumer Services"... her VM gives you directions to go to www.interlogics.com and click the "No Telemarketing" icon to continue. If that doesn't work, to call 855-286-8889 and select option 1. I did BOTH of these, and still left "Abby" a very angry voice-mail. Still getting daily calls on my WORK phone.
    • 0
      Wife of Security Technician replies to StopScammers
      The best they could do is ask Congress to make a law to stop the large-scale security scammers and those who supply them with internet, phone service, equipment, building space (yes, there are known telemarketing centers which are entirely an electronic hub, connecting the robo-calling software and the college students and stay-at-homes who read the script to you if you are willing to talk to them. ), and give a larger scale ruling that enables local enforcement to close down these robo-call centers.  We need to get to the bottom of who owns what, who pays whom, and stop pretending that regulation is a waste of time for Congress.  Congress is supposed to create rules for things that never were addressed in the Constitution, and would have given the Founding Fathers pause for concern, had they foreseen the speed of developments currently outpacing law enforcement, intelligence, and commercial paradigms.
    • 0
      Nk replies to StopScammers
      These people call me at least once a day. I block and report the number as spam and they call the next day from a different number. It is outrageously annoying.
    • 0
      po po replies to StopScammers
      I receive calls several times a day selling GE Security systems. The caller identifies himself as Jason . Calls come from different numbers and area codes. They mostly use my area code. He has been told not to call back at least 20 times. On my most recent call I allowed him to transfer me to the next level. This person took basic information but would not disclose the name of the company and transferred me to the next person. The third identified himself as Sean and disclosed the company as Alliance Security with a call back number of 877-746-2559 ext 2. This is a valid number for Alliance.  This person asked for my zip code said he had a tech in the area 5/12/17 and I set an appointment at my residence at 1200-100 pm.  At this point let me say I am in law enforcement so I met the tech who works for Alliance Security Company at 0946 in uniform. I was going to go into full Police mode on him but he was just a 22 year old kid and appeared scared to death. He had Alliance Security credentials and clothing and gave his supervisor’s name as Nick Sanderson. The company’s address is 85 Garfield Av Cranston RI 02920, and their phone number is 877-746-2559. Alliance Security has a president listed as Jay Gotrin and his companies were fined 3.4 million in 2014 for telemarketing violations. How they are allowed to operate this type of business by the Federal Trade Commission is beyond belief.
      This is a copy of what I sent to through their website;
      "This is written notice to take me off all your internal and external call list and the list of any telemarketing firm(s) working on your behalf that you are responsible for. I receive at least 4 calls a day from a telemarketing company acting as your agent and on your behalf and asked several time to be removed from call list. I reported the numbers to the Federal Trade Commission. Now that I am 100% sure your company is behind the calls I will be reporting you and a complaint will be made for each future call I receive. You may not give out my phone number."

      If you are receiving calls about a GE alarm system make to complaint to https://complaints.donotcall.gov/complaint/complaintcheck.aspx  , maybe they will get the message and investigate. Make sure to say Alliance Security because they have buried themselves under three layers of Telemarketers

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