Home Preservation is bull shit

ComplaintsBanksWells Fargo Mortgage

Complaint

0
Anonym
Country: United States
I just want to inform everyone that Wells Fargo's Home Preservation department is useless and very deceiving. In the last few years I have faced numerous hardships due to medical conditions, unemployment, and salary cuts, in which I had used  all my savings and 401k, because "Wells Fargo's Home Preservation Program", failed to provide any help and I was denied any help every time. A common phrases I heard numerously were “we can’t do anything for you Sir”, “we’ll have one of our specialist call you back”, and “this call is an attempt to collect a debt”. This program will not work, but influence the buyer to continue paying their mortgage thinking help is on the way, “NOT TRUE”, while Wells Fargo is receiving money and continuing foreclosure on your house. If you noticed that every department from Wells Fargo, when they call the 1st thing out of their mouth is, “this call is an attempt to collect a debt”, which advice you to pay immediately. In the same day Wells Fargo inform me that my home had trigger the initial proceedings for foreclosure and notify you that you have 34 days for repayment (this was more like a threat than a notification) and later that day I was contact by this department and was told different, which recommended to continue payments and my loan will be reviewed by an underwriter within 30-60 days.  Wells Fargo is full of s***, they don’t care about you; because the loans are insured and they will get paid no matter what. Their goal is to squeeze your money while they’re following the state foreclosure guidelines. This is why the government is currently auditing the bank’s foreclosures in search of foul play. Im in my last proceeding and I trying to borrow money from family members to repay the passed due amount…..”Why you may ask?” This is my roof over my head and all my money has been invested in this home, I don’t want to lose it for just $8K. I recommend that if your facing this situation it’s better to make a decision early and decide to either stop paying mortgage and save your money (live free for 6 to 18 months free) or borrow money and make your account current only if you believe you can continue paying your mortgage for at least another 1-1.5yr. Don’t depend on Wells Fargo to provide any help or alleviated your situation. Avoid working with Kevin Finnen and Zanarda Johnson Home Preservation Specialist.

They don't want you to qualify and they ask for the same documents numerous times, change process, change forms, and change personnel in the process to start all over, and missing information, which was never requested.


Check this websites:
https://www.wellsfargo.com/press/2010/20100115_HAMP
http://www.johnmschwarzlaw.com/wells-fargo-analysis-50-fail-hamp-eligibility/

Comments

123456...7891011
  • 0
    kay Dec.2016
    | 1 reply
    I've have being dealing with numerous Home specialist, doing these pass years and they are saying the same thing as well, we send in this information and you send all the documents back we will get back with you with in 24 to 48 hours but still the same we will send it to over to our underwriting, but can't help you.  What to do when you are at your with end and last and don't have anywhere to go to isn't there anyone out there can help on what can be done.  They want really say what they are looking for are the reason you don't qualify for a loan modification either. You try to send in a payment, but they send it back but in the mean time your amount is adding up and they want you to get lawyers. It is sad when people don't feel  what you are going through to help.
    • 0
      Grammar police replies to kay Dec.2016
      Can you please write in English you illiterate dumb [***]!?!?
  • 0
    Janessa Banks
    I have a mortgage with Wells Fargo and was approved for  a modification. I had no issues with my representative. She was very helpful and advised I had 30 days to submit the documents needs or I would be removed. I was behind due to losing my job and they were able to help me although the terms did extend which I wasn't too happy about I went from a 30 year mortgage to a 40 year fixed rate. I plan  on paying more to hopefully bring my maturity date down a little, but at least they were able to work with me.
  • 0
    L.Emmons
    I'm in the middle of a modification...The first one they dropped the ball either by the number of personnel changes or WTF their reason is....Bit their continuity is horrible...Each time I ve spoke to their modification folks the last being this Tuesday...They said that they needed one piece of paperwork after the fact that they were looking for paperwork that has already been faxed to them...Now they want a borrowers sheet signed by my husband who is a contributor but a non borrower status...No [***] way...Then they wanted to start foreclosure...You can't if you're in a modification process....And a credit check for my husband same scenario...I called and now all they want is a credit check on him...I have a call to the office waiting to see if they will be returning the call....But def consider legal...We ve already discovered screw ups which can be considered federal level suits.....The biggest one dropping the ball on the first modification...They wanted a piece of paperwork...Well mail it...They want forms done make them mail it out...And if they fail to.... Can't seriously wait for this to be over with...And dreading the cost of legal that it will involve...But I ll be on their a#$for sure!!!!!
  • 0
    JAY
    I had the complete opposite experience.  I was told that I would be at risk for foreclosure when I started the re-modification.  The thought is overwhelming, but my specialist did everything he said he was going to do.  My loan was modified and is much more manageable now.  I am still in a tough situation.  I'm not in the clear yet, but my current specialist is either a damn-good liar, or she actually wants to help.  What I am not about to do, is wait for Wells Fargo to save me.  I'm buying time, and making moves to get this debt paid ASAP.
  • 0
    in a pickle
    I am trying to get help with a preservation loan with Wells Fargo  i am 4 months behind in my mortgage payment and they payed my property taxes for 2 years that i could not pay my taxes for November  2017 of this year are going to be do again  I am not sure if i will be getting any help in with the preservation loan  i may be selling if i can not make the payment that are needed to bring the loan current of 8,000 now anyone out there have any advice ?
  • 0
    Terrie
    Yes it’s. They will rob ya
  • 0
    carrot chacer fell in the Wel
    Appraisals ballooned years ago and we should keep paying-the ones that walked in 2008 were the smartest of all-they new something cause we kept paying waiting for recovery now its worse than ever!
  • 0
    carrot chacer
    Instead of paying that huge mort. interest -create a compound interest for yourself like they do!
123456...7891011

Post a new comment