Harassing Phone Calls

ComplaintsUnsolicited Phone CallsAllied Interstate Collections

Complaint

0
tiedofcalls
Country: United States
I work for a california county child support office and I have been receiving phone calls from this collection agency and previous ones for approximately 4 years. This is over a phone bill that is for someone I do not know and gave my office number as their contact number. I have explained several times and I guess they think I am lying. I am not the person they are trying to reach and am very upset as I have perfect credit and do not deserve the harassing phone calls. I have requested that they stop yet they do not. The number they leave to call back is 1-866-221-3230.

Comments

  • 0
    Triplet
    These people called twice at my home and when I tried to call back all I get
    is a recording, I can stay on the line for 10 minutes and same recording. The best part is I do not owe anyone any money. I once got on the Do Not Call list, this keep all these type of calls, all you need is to tell them that you are on the Do Not Call list and they usually hang up. Believe me I am going on the list again.
  • 0
    RITA PENNINGTON
    I LIVE IN VIRGINIA AND ALLIED HAS BEEN CALLING CONSTANTLY THEN M,Y DAUGHTER ( WHOM KNOWS NOTHING ABOUT THE SUBJECT) THE LADY CALLING IS KIM ?
    AT 1 877 260 8975
    I EXPLAINED TO HER THAT I WAS DISABLED AND THAT DID NOT PHASE HER. I AM ON THIS FIXED INCOME AND HAVE REQUESTED THE DEBTOR SALLIE MAE TO TAKE OFF THE LATE FEES AND I WOULD CONTINUE TO PAY SALLIE MAE A MONTHLY PAYMENT. SALLIE MAE JUST KEPT ADDING INTEREST TO THE LOAN WHICH WENT FROM 5,000 TO 9,000 IN JUST A FEW MONTHS.
    I MISSED 2 MONTHS OF PAYING AND EVEN SPOKE WITH A SALLIE MAE REP I THOUGHT ALLL WAS OK THEN ALLIED STARTSW TO CALL
    NOW WHAT?????
    rita-pennington@msn.com
  • 0
    jerry
    these people are causing me sooooo much undo stress it's literally driving me insane to the point i really really want to find out where theyr'e based and picket their office...i am just going to start calling THEM constantly over and over and i don't care what may come of it!!!! what are they gonna do ? complain to someone about the way they harrassed me? everyone who reads this and agrees should do the same...power in numbers right?? apparently nobody can or will do anything about this company,we have to join together and oust this company! they should be shut down! their are pages upon pages here on the internet complaining about this company and their practices...something has to be done before somebody really does go crazy! you can only be bullied so much before something inside you flips,i am a totally sound and sane individual BUT! these guys are pushing even me to my limit, they are breaking the law! and no one with any power seems to care! i am disabled and live on a fixed income...my life is stressful enough on a daily basis,why does a company like this get away with this? this company has to be stopped!!!!!
  • 0
    Bern
    I called them very professionally to try to resolve an outstanding debt.  First worked with one person then what was supposed to be a supervisor.  I have never experienced the tone, language and complete lack of proffessionalism from this person.  No effort at all to resolve the issue.  Said things personally to me that were not only unacceptable but hurtful.  I got off the phone in tears !!!!!!!!!  Then the same person proceeds to call me several times a day expecting a return call !!!!!!!
  • 0
    FTM2010
    A similar thing just happened to me today.  I got a call on my cell phone from a representative from Allied Interstate looking for my father's third wife's son.  He asked for me by my maiden name (my father's last name and his third wife's last name).

    My cell phone is not under my maiden name and in fact is under my husband's name/account. I've been married for 6 years, my father passed away 2 years ago and I haven't spoken to his third wife since.  Plus, his third wife's son is HER son from HER previous marriage with that last name.  

    SO, when I asked how they even got my number, the representative said "we obtained it through a legal search".  Since he couldn't reach them for some time, he decided to basically do a search and contact me.  I told him that I had nothing to do with these people and to in essence "lose my information".  He promised that my information would be deleted from the account.

    The representative was cooperative and I have his full name and direct phone number, just in case someone ELSE from this company tries to contact me.  

    What scares me is how easy they were able to find and link my maiden name to my husband's cell phone account.
  • 0
    Bertha Jones
    Allied Interstate has called my cell phone, my husband's cell phone and our home phone.  We do NOT owe a debt.  They claim that the debt they are trying to collect is for PAY DAY LOANS.  I, nor my husband, have ever taken out a PAY DAY LOAN.  When I told them this was not my debt, they wanted me to verify it by giving them the last four digits of my SS# - I refused and the lady (Anshu) asked me 3 more times for part of my SS#.  When I asked for their company information, they gave out their company name, but when I asked for their contact # - they hung up on me.  I had the number on my caller ID, so I called it back - the same lady that had called me, answered the phone.  She did allow me to talk to a man who she claimed was her manager - I am still not happy with the way I was dealt with.

    If you would like to give Allied Interstate a call the number that I was given was  877-642-1263 - maybe they deserve a dose of their own medicine.
  • 0
    MichaelCMTX
    They call on a number we've had for more than 10 years looking for Kevin.  It takes about 3 or 4 days of telling them we've never known a Kevin (and believe it os not, no, we don't know how to get hold of him) and then it stops... for a few months.  Then it starts right back up again.

    At any rate, now the Texas Attorney General has my information, we'll see if that helps
  • 0
    Lea
    I have been receiving calls to my cell from 877.375.6990. They do Not leave messages. I called the # only to get a recording stating to call back during business hours and it disconnects. When calling, there is No Mention of Who This Is, Nor does it Ever indicate what the Business Hours Are! I am quite sure it is some sort of Scam, as I do not have any outstanding bills. Curiouser and curiouser.....
  • 0
    bill miller
    i;m being harassed bt allied interstate phone calls everyday ,i told them they have the wrong bill miller.they keep calling and hanging up the phone.it needs to stop!!i have the calls recorded-(1-800-720-1469)
  • 0
    Fed UP
    These unscrupulous SOB's start calling about 8:10 am.  They call twice in a row.  They call up to 36 times a day, until 8:59 pm.  It's all automated.  No live person involved.  You only get a live person if you call back on their number, which I made the mistake of doing ONCE.  And that was enough.

    THIS COMPANY SHOULD BE PUT OUT OF BUSINESS. WHY ARE THEY STILL ALLOWED TO HARASS PEOPLE LIKE THEY DO?
  • 0
    howie
    i also get calls from them. same last name as mine, but a first name that is NOT a family member.
  • 0
    walph
    You should be shot!!!!
  • 0
    Jeremy
    If you are being harassed by collection agencies we may be able to help. There are statutes that regulate methods collection agencies can use in attempting to collect debts. Some of these statutes allow consumers to recover damages, have part or all of their debt forgiven, and even recover attorney's fees. For more information contact Jeremy Kespohl in the Jax. Beach office at jeremy@bromagenlaw.com or (904) 242-0860
  • 0
    Goose & Gander
    Allied now goes by iQor, Inc. The president and CEO is Vikas Kapoor. Like all of today's CEOs, almost eveything is in his wife's/family's name. A plush appartment in Manhattan (Google the address) and a winery in CT.

    Here's the info:

    Vikas & Jaishri Kapoor
    135 Central Park W Apt 7S
    Manhattan, NY 10023
    1-212-769-1451
    1-212-769-3760

    They also own a house/farm/winery in Connecticut:

    713 Milton Rd.
    Litchfield, Ct 06759
    1-860-567-8878

    I'm sure as CEO he would want to hear about any of his employees that step out of line.
  • 0
    buckeye girl
    You can contact their Consumer Advocacy Group Hotline at 800-811-4214 or email advocacy.group@iqor.com. If you are in Canada call 888-804-8198 or email omb@iqor.com. They should be able to assist with your complaints! :)
  • 0
    Buckeye Girl
    You should contact their Advocacy Group Hotline at 800-811-4214 or email advocacy.group@iqor.com. If you are in Canada you can call 888-804-8198 or email omb@iqor.com. These folks should be able to help with your complaints. :)
  • 0
    pat f
    Regrettably, these collection firms will eventually sell the debt to another collection firm and the harassing will begin anew. Only a carefully written letter, asserting your legal rights, sent certified mail, return receipt requested, has any possibility of stopping the phone calls. I have a standard letter I send every time and it is the only solution. In every case they ceased contacting me.
    I am glad Allied was just find 1.75 million by the FTC.
    pmf1@rocketmail.com
  • 0
    tj
    Allied Interstate agrees to pay $1.75 Million to settle with FTC.

    Note that the charges are consistent with many consumer complaints on this and other sites.

    It appears they got caught in numerous violations of FDCPA, including harassing and abusive calling of both consumers and third parties, disclosure to third parties, deception and threats to take actions they had no intention of taking, and generally stonewalling and ignoring consumer disputes while continuing to collect on unowed debts.  

    Also note the terms of the settlement.  

    Allied has agreed that when the consumer disputes a debt, or "a reasonable person would consider the information on which Allied is relying to collect the debt to be implausible, facially unreliable, or missing essential information", they must cease collection until they have obtained verification from the original creditor.  

    In addition, if they fail to substantiate the alleged debt, they can only return it to the client that assigned it to them, and if they bought it they cannot resell it.  Note that this applies without regard to whether the alleged debt is disputed within 30 days.

    Now they get to comply with an appropriately tightened version of FDCPA.

    http://www.ftc.gov/opa/2010/10/alliedinterstate.shtm

    "For Release: 10/21/2010

    Debt Collector Will Pay $1.75 Million to Settle FTC Charges

    Ignored Consumers’ Disputes Without Checking Its Information for Accuracy

    To resolve Federal Trade Commission charges, one of the nation’s largest debt collectors will pay $1.75 million for allegedly making repeated telephone calls to collect from the wrong person, to collect the wrong amount, or both. The settlement is the second largest civil penalty obtained by the FTC in a debt collection case.

    “Debt collectors had better make sure their information is accurate, or they could end up paying a big penalty,” said David Vladeck, Director of the FTC’s Bureau of Consumer Protection. “There is no excuse for trying to collect debt from someone if you can’t confirm that they actually owe it.”

    According to the FTC’s complaint, between 2006 and at least 2008, Allied Interstate, Inc. continued collection efforts even after consumers told the company they did not owe the debt, without verifying the accuracy of the disputed information. Allied is a Minnesota corporation that works out of offices in the United States, Canada, India, and the Philippines. The company also allegedly made improper harassing phone calls to consumers, using abusive language or calling many times a day for weeks or months, sometimes hanging up when the calls were answered. In addition, the complaint charges that Allied made repeat calls to third parties seeking to locate a consumer, revealed alleged debts to third parties without the consumers’ consent or court permission, and threatened legal action against consumers it did not intend to take. The complaint alleges that these practices violated the Fair Debt Collection Practices Act and Section 5 of the Federal Trade Commission Act.

    In addition to the monetary penalty, the proposed consent decree requires Allied to take specific steps whenever (1) a consumer disputes that he or she owes the debt or the amount of the debt, or (2) a reasonable person would consider the information on which Allied is relying to collect the debt to be implausible, facially unreliable, or missing essential information. In either circumstance, Allied must either close the account and end collection efforts or suspend collection until it has conducted a reasonable investigation and verified that its information about the debt is accurate and complete. If Allied cannot substantiate that the consumer owes the debt, the company cannot sell the debt or provide it to any business other than the client from which it obtained the debt.

    The consent decree also bars Allied from:

    Making false statements to collect a debt or obtain information about a consumer;

    Making claims that a debt is owed or about the amount without a reasonable basis;

    Asking a third party for a consumer’s location information more than once without that third party’s consent or a reasonable belief that the person’s earlier response was wrong or incomplete and that the person now has correct location information;

    Communicating with third parties about a consumer’s debt without the consumer’s consent or court permission;

    Using obscene or profane language or harassing consumers with repeated phone calls;

    Making any other false or misleading statement in collecting a debt, including threatening action it does not intend to take; and
    Violating the Fair Debt Collection Practices Act.
    ..."
  • 0
    tj
    If you are being harassed by Allied Interstate, and in particular, if they are demanding payment for a debt you do not owe, or they refuse to validate, this would be a good time to contact FTC.

    If they threatened or deceived you into paying an unowed debt, you should also contact FTC.
  • 0
    tj
    See FTC settlement in which they agreed to pay $1.75 Million, here:

    https://complaintwire.org/Complaint.aspx/VDYr ... LCAAYAQjNRUK19Q

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