Unwanted products sent

ComplaintsOnline StoresUnited Business Supply/Kleritec

Complaint

0
Inkredible Design
Country: United States
They tell you of a deal to orer 2 items then they send more and bill for things you did not order and they refuse returns. They ripped me off for $196.20 of unwanted toner, now they are sending me past due bills in the mail for an additional $142.76!

Comments

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  • 0
    Jean
    Never order from United Business Supply or Kleritec, they send you and bill you for things you did not order and will not accept returns and their products are inferior
  • 0
    Mylene
    Hi guys!...I would suggest you to call this number TFN 888-740-5065. This is some kind of Consumer Protection Service that gets refund for people. They will assists you regarding with your concerns. Maybe this number might help your worries. Good day!
  • 0
    John
    | 12 replies
    Wow, I am surprised about this complaint. We at Kleritec have an UNCONDITIONAL guarantee on the back of our invoices. "Your satisfaction is guaranteed or the product will be replaced" As far as unwanted toner, simply call customer service (not the sales department), let them know what the problem is. We promise a complete resolution to your satisfaction within 48 hours. Any unwanted toner will be picked up at the company cost.
    • 0
      Kiddee Korral Daycare replies to John
      I have waited on hold with this number.... I dont have all day to fix problems that i did not create.
    • 0
      Michelle replies to John
      Your business practices are deplorable.  All of the negative comments are true.
    • 0
      tj replies to John
      Wow, is right.  I can't swallow what you're shoveling.  Our experience with Kleritec was anything BUT    satisfactory.  The only unconditional guarantee we received was a guaranteed headache. If we didn't pay for products we did not order we were threatened with our credit being ruined.  As  business owners we found this blackmail technique appalling.   After numerous calls trying to straighten out Kleritec's mess, we ended up paying more than what was quoted to us and washed our hands of them and their deceitful practices.  DO NOT allow Kleritec to get your card or checking information, they will abuse your account. If you find yourself caught in their web of lies,pay with money order only. And yes this is the right Kleritec not a different one. PLEASE!  And yes we did call customer service and not 48 hours later, try months later a completely unsatisfactory resolution was reached.  Save yourself the stress do not deal with these nonprofessionals.
    • 0
      kleritecsuks replies to John
      really?--lol   what a bunch of cons--yall are absolutely pathetic human beings---guarantee is no good---refuse to accept returns---------------i can prove this ----but really just google kleritec scam and u will find more than u can read in a day--lol--these people have no conscience
    • 0
      Angry Customer replies to John
      | 1 reply
      This is not true. Your company sent me toner I DID NOT request and I continued to call to resolve this and nothing ever happened except you kept sending me a bill. I had to file a report on the company. You guys are horrible and shouldn't be in business. It won't take long for the complaints to add up and you guys close the doors to poor business decisions. It's companies like yours that make the good guys look bad. Close the doors and help us all.
      • 0
        kleritecscamartist replies to Angry Customer
        Agreed.
        A shady business... sends product we did not order... intimidates with calls to collect money not owed to them. Look at the Better Business Bureau.. Kleritec failed with an "F". BBB shows in red there is an alert for this business. BBB will not accredit them. Be VERY careful.
    • 0
      BE TOUGH replies to John
      DON'T LET THEM BLOW YOU OVER!!  WE FINALLY RECEIVED A CALL TAG FOR TONERS WE DID NOT ORDER.  THEY COULD NOT SEND US A SIGNED CONFIRMATION OF US ORDERING 12 AS THEY SAID.  WE HAD ONLY ORDERED 2 WITH A PROMISE OF A FREE ONE.  WE MESSED UP AND LET THEM TALK US INTO THE FALSEHOOD THAT WE HAD ORDERED MORE BEFORE WE WOULD RECEIVE THE FREE ONE.  THEN THEY SENT 4 AFTER I HAD TOLD THEM NOT TOO.  INSISTED WE PAY.  IT ONLY TOOK 4 MONTHS OF BACK AND FORTH CALLS BEFORE THIS CALL TAG ARRIVED!!!  ALMOST WISH I HADN'T RETURNED THEM.  A SCAM COMPANY REALLY CAN'T DO MUCH ABOUT IT.  GOOD THING WE ARE NOT ALL LIKE THEM!!!
    • 0
      vegas2325 replies to John
      NOT TRUE, terrible company scam! They will not take returns and continue to send you things you did not order. They are criminal and do not order from them. I repeat do not order from this company its a scam!
    • 0
      Owen Kner replies to John
      crooked company
      cheap products and overpriced
      rude sales staff and a total scam
    • 0
      Nathan replies to John
      Would you send me your contact information?  I would like to interview you as an employee of kleritech.
    • 0
      Montessori Explorer replies to John
      | 1 reply
      John,

      I think you are another individual of this scheme of fraudulent business practices conducted by Kleritec.  Troy is the other individual who keeps calling after we paid off the invoice that was adjusted for charging the school three times more.  We kept telling Troy we don't want anymore packages but he always said this was part of a back order and each back order had a hefty price tag.  We received another shipment end of 2012 that was not at all authorized for over $700.00.  The retail value for the items were $150.00.  Kleritec does NOT have an UNCONDITIONAL guarantee or would Kleritec accept returns.  SO please change this business practice because our school is already taking actions to proceed legally and will be contacting the attorney general and the state controller.
      • 0
        Trying to get us too replies to Montessori Explorer
        We've had the same  situation.  How do this people continue to operate????? Let us know if there is a suit.
  • 0
    terry
    Kleritec is a rip off. They continue to send products to you at a outrageous cost and say that this the the last order. I will be reporting them to attorney general office.
  • 0
    Arthur
    | 1 reply
    @ John Kleritec is a joke. 1st of all where's the phone # to this magical place you soak of that is a no hassle money back satisfaction guaranteed type call center We've called and spoken with someone several times last was the best of all Eileen who has no cust svc training whatsoever. We did not order these products. She said we had to pay $100 b4 you all would send ups to pick up the package.. DON'T TRUST THEM. THIS IS A COMPLETE SCAM.  Also they write a bunch of good reviews about themselves while posing as satisfied customers
    • 0
      Tamra replies to Arthur
      The same thing happened to me I am not paying $100 for something i didnt order and do not want. Where you able to resolve your issue and if so how?
  • 0
    Lori
    I AGREE!!! I keep on getting orders and orders! I tell them that I don't want it and they still tell me to pay for it and I'm talking hundreds or $$. It is rediculous! No help from company!
  • 0
    TheyLie
    Kleritec is a scam company that sends you toner for you to try, but then tells you have more to accept and after that shipment couple months down the road you have more to accept to complete your order and again and again...   scam!!! beware
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