Continuous calls from Telstra
Complaint
Alberta Dt.
Country: Australia
I've had calls from this company day in and day out for weeks. They hang up as soon as I answer, and it's impossible to get to a representative once you call them back - they put you on hold for 20-30 minutes. When I finally got to a life person, she almost killed me with her question. She asked if I am happy with the service?!?!?! Wrong question to ask a person who was called and hung up on for weeks. I said NO!
The numbers I've been called from:
03 98314900,
03 98057600,
03 99376000,
03 98342800,
03 98342000,
03 98342300,
03 98342900,
03 98081000.
The numbers I've been called from:
03 98314900,
03 98057600,
03 99376000,
03 98342800,
03 98342000,
03 98342300,
03 98342900,
03 98081000.
Comments
I've been getting the calls for the last few days.
after ringing 4 times on 2 of the others today they rang twice on this one
The number was (03) 98341400. The lady asked if I was happy with their service due to recent changes. (I'm with telstra) I told them I wasn't and she looked into my account and put me on a different plan that I was happy with. I'll check my next bill to confirm.
I also asked if I was getting charged for the call, and she said I wasn't.
Also, just now I got a call from (03) 98057600 which I managed to pick up, only to hear silence on the other end of the phone.
whats the go?
03 9274 1200
BTW I've had all the numbers in this thread call my phone for 1 sometimes 2 rings and when I ring back it's a pre recorded telstra voice saying they would like to tell me more about their products and services.
I rang Telstra and lodging an offiical complaint and being asked to be taken off their call list for ANY promotion, which they said took 48 hours to activate. Since then, 2 weeks ago, I have received MORE calls every day to that number from the same group of melbourne, or 03 phone numbers.
What is going on and how is this ethical and moral?
Hate them.
Hate the annoying lady.
Hate the "I am Australian" song.
ive only had my house phone 2 weeks and everyday i have missed calls from some of these numbers.
,ayb i'l get rid of caller ID since these are the only people that annoy me all day.
thanks for this site
I have decided to simply ignore any (03) calls (i am in Syd so rarely get any) that I don't recongise for now, unless the phone rings enough times - so far they have hung up after either one or two rings.
Methinks their auto dialer system is stuffed and may be hanging up too soon??