Customer care is useless

ComplaintsConsumer ElectronicsSamsung Air Conditioner

Complaint

0
Gitanjali
Country: India
I had purchased AC in june this year . The AC just stopped working on its own. When customer care was contacted to provide service i was told that stablizer wouldn't be working so get the stablizer repaired . The person named Deepak said check the output of stablizer and then let us know.I contacted the dealer who suppled the AC also didn't take any action so being in warranty period I had to get  repaired on payment.The most pathetic and disappointing behaviour by the customer care and the dealer ACE Technology NOIDA.

Comments

  • 0
    Uthayan
    11 month before I take new samsung Ac.now Ac is not working. More time I call Tirunelveli samsung service center no responsibility. Very very bad Tirunelveli samsung service.
  • 0
    Venkat
    Sir, Due to shifting of my home,our home 51" colour TV  monitor come in Half portion . Kindly help us doorstep in your service station. we accept your normal service charge.Contact 9444571248
  • 0
    venkat
    Our Area Tiruvallur/chennai -Tirunindravur,Meenatchi Nagar -9444571248 in Tamil Nadu
  • 0
    Sangita
    I purchased new digital  inverter Ac 25 days ago  only 5 days working   . Indoor  unit  not cooling  show E4 22 outdoor unit is not working  engineer  check my Ac  and said  indoor unit fan and machine  change  but I will not change fan and machine  I replace new Ac  in garrinty period

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