Kim from WhoCalled.Us sticking up for iQor?
Complaint
Honest Consumers
Country: Canada
This Comment Has been Cut & Pasted From;
http://whocalled.us/lookup/8775032115
It was posted by KIM on 2009-01-26 18:51:54 UTC
From Kim
Hey Moron's.. Some of you are really stressed out about a few phone calls.
I used to work for iQor Canada Ltd. (formally CBCL) for about a year.
Here's the deal:
It IS a real company and they are not scamming anyone for personal info. What happens is numbers get reassigned sometimes as quickly as 4 months. Your best bet is to call the number back (iQor has several different offices for a total of well over 25 numbers in total - prob a load more, I just know about 25 or so.) Give them your number (they need this in order to trace where it is they are calling - they cannot remove your number if you do not tell them what number it is they are dialing seeing as how there are over a million in each of their databases). They will then use your number to bring up an account - if the name on the account is not yours, tell them that the number has been reassigned to you and that you would like it to be removed. They WILL do so and are required by law to remove ANY number (even if it is yours) if you tell them that you do not want any more calls agian. If the account that they find Is in fact in your name, then they have a collection issue with you. IF you refuse to cooperate and the account is yours, then they will follow up and look for their money, etc. If you honestly feel that you do not owe this money but all the info is yours, they will help you out with figuring out how to fraud account was opened.
So we are all Moron's?
WELL THANKS KIM. We can sure tell you used to work for iQor Canada Ltd. (formally CBCL) for about a year. But why only a year? Were you not rude enough to us consumers? Did you quit or get laid off?
http://whocalled.us/lookup/8775032115
It was posted by KIM on 2009-01-26 18:51:54 UTC
From Kim
Hey Moron's.. Some of you are really stressed out about a few phone calls.
I used to work for iQor Canada Ltd. (formally CBCL) for about a year.
Here's the deal:
It IS a real company and they are not scamming anyone for personal info. What happens is numbers get reassigned sometimes as quickly as 4 months. Your best bet is to call the number back (iQor has several different offices for a total of well over 25 numbers in total - prob a load more, I just know about 25 or so.) Give them your number (they need this in order to trace where it is they are calling - they cannot remove your number if you do not tell them what number it is they are dialing seeing as how there are over a million in each of their databases). They will then use your number to bring up an account - if the name on the account is not yours, tell them that the number has been reassigned to you and that you would like it to be removed. They WILL do so and are required by law to remove ANY number (even if it is yours) if you tell them that you do not want any more calls agian. If the account that they find Is in fact in your name, then they have a collection issue with you. IF you refuse to cooperate and the account is yours, then they will follow up and look for their money, etc. If you honestly feel that you do not owe this money but all the info is yours, they will help you out with figuring out how to fraud account was opened.
So we are all Moron's?
WELL THANKS KIM. We can sure tell you used to work for iQor Canada Ltd. (formally CBCL) for about a year. But why only a year? Were you not rude enough to us consumers? Did you quit or get laid off?
Comments
The law states that it is illegal to phone more than 3 times a day. It does not state that that allowance is only if the collector has actually spoken to you, verified personal information or otherwise. Those rules are only IQOR's personal interpretation of the law. If anyone from IQOR wishes to challenge me on that then please post the section of the law that states that. I have verified my information as well with both my sister and brother-in-law who are both lawyers. The law simply states three phone calls a day, PERIOD!
I am physically handicapped and also have sleep apnea which means that not only do I have to remove my sleep apparatus but also use my walker to get to the phone every time they phone and because of the apnea I do not have regular sleep hours. I am on full disability ( ODSP) which is excempt from garnishment.
I was called once when my nurse was here administering my health care and when I told them that I couldn't talk to them at that time they called me a liar at which point my nurse took the phone to verify that information and thy called her a liar.
On another occasion I was told " it's your own fault that you are disabled" When I asked the caller for her name she refused, as the other callers have done repeatedly.
I refuse to deal with these rude, inconsiderate collectors anymore. This company under their previous name had serveral class action law suits filed against them for their collection pratices.
I have decided that I will at this point take this up with the CEO of the company and if I do not get results I am contacting the media. IQOR's collection practices are in violation of the REAL law regarding the guidlines for what is considered harrassment.
#1. This bill is past the statute of limitations.
#2. My disability cheque cannot be garnished so stop threatening me with that.
#3. It is in violation of the law for a collector to insult a client, refuse to give their name, or threaten a lawsuit unless they fully intend to lodge one.
I suggest that anyone else being unduly harrased by this collection agency contact the CEO and president Vikas Kapoor at 646-274-3030 ex: 30730440 and also the IQOR Consumer Advocacy Group at 1-800-811-4214 and then start contacting the media about their collection practices.
A little negative media attention might get their CEO's attention because trying to be civil with these collectors certainly doesn't work.
ps they are all immigrants or underachievers that can't hack it in the professional world hence why they work in the circus industry known as collections.
I was a collector....I have a double major in Pre-Law and Communications with a minor in Sign Language. To say that collectors are all immigrants and unintelligent is false! I took the job because just like everyone else...I have bills to pays...it's a job. A lot of people think collectors are after them, so they can get a huge bonus check. However, I was only paid by the hour and given health benefits.
I respect your opinion, but in my estimation if you put as much time and effort into paying your bills, as you do in figuring out ways to screw people...you probably wouldn't have any debt.
Every person they contact should respond with:
'Prove that you owe the debt, I would like a copy sent to <address>'
This puts the onus on their [***] little company which obviously does not keep records.
When they cannot prove they own the debt and are still harrassing you; take them to small claims court for $250 every call ($20 filing charge). You will win by default as they will never contest.
Bye bye iQor
If you have been called or texted for any of the following reasons, please call us at (626)683-8291:
-Debt you do not owe
-Being called in error
-Being called because you were listed as a reference
-Being called for a family members or friend’s debt
I asked the guy if he has a small [***]. They get annoyed. I think I'll call all the numbers I can get from Iqor. They are going to hate me. lol
When I ask these Iqor guys for their name they refuse but buy law I have the legal right to ask. Calling me 20 times a day doesn't cut it. LOL I just call them back to play their stupid little games. I annoy the heck out of these people who try to upset me. Best thing to do if you get calls is to email to omb@iqor.com. Give the phone number and name and request to stop calling and ask them to contact you by email or snail mail only. If they don't comply then you can complain to the proper authorities to have them fined.