Kim from WhoCalled.Us sticking up for iQor?
Complaint
Honest Consumers
Country: Canada
This Comment Has been Cut & Pasted From;
http://whocalled.us/lookup/8775032115
It was posted by KIM on 2009-01-26 18:51:54 UTC
From Kim
Hey Moron's.. Some of you are really stressed out about a few phone calls.
I used to work for iQor Canada Ltd. (formally CBCL) for about a year.
Here's the deal:
It IS a real company and they are not scamming anyone for personal info. What happens is numbers get reassigned sometimes as quickly as 4 months. Your best bet is to call the number back (iQor has several different offices for a total of well over 25 numbers in total - prob a load more, I just know about 25 or so.) Give them your number (they need this in order to trace where it is they are calling - they cannot remove your number if you do not tell them what number it is they are dialing seeing as how there are over a million in each of their databases). They will then use your number to bring up an account - if the name on the account is not yours, tell them that the number has been reassigned to you and that you would like it to be removed. They WILL do so and are required by law to remove ANY number (even if it is yours) if you tell them that you do not want any more calls agian. If the account that they find Is in fact in your name, then they have a collection issue with you. IF you refuse to cooperate and the account is yours, then they will follow up and look for their money, etc. If you honestly feel that you do not owe this money but all the info is yours, they will help you out with figuring out how to fraud account was opened.
So we are all Moron's?
WELL THANKS KIM. We can sure tell you used to work for iQor Canada Ltd. (formally CBCL) for about a year. But why only a year? Were you not rude enough to us consumers? Did you quit or get laid off?
http://whocalled.us/lookup/8775032115
It was posted by KIM on 2009-01-26 18:51:54 UTC
From Kim
Hey Moron's.. Some of you are really stressed out about a few phone calls.
I used to work for iQor Canada Ltd. (formally CBCL) for about a year.
Here's the deal:
It IS a real company and they are not scamming anyone for personal info. What happens is numbers get reassigned sometimes as quickly as 4 months. Your best bet is to call the number back (iQor has several different offices for a total of well over 25 numbers in total - prob a load more, I just know about 25 or so.) Give them your number (they need this in order to trace where it is they are calling - they cannot remove your number if you do not tell them what number it is they are dialing seeing as how there are over a million in each of their databases). They will then use your number to bring up an account - if the name on the account is not yours, tell them that the number has been reassigned to you and that you would like it to be removed. They WILL do so and are required by law to remove ANY number (even if it is yours) if you tell them that you do not want any more calls agian. If the account that they find Is in fact in your name, then they have a collection issue with you. IF you refuse to cooperate and the account is yours, then they will follow up and look for their money, etc. If you honestly feel that you do not owe this money but all the info is yours, they will help you out with figuring out how to fraud account was opened.
So we are all Moron's?
WELL THANKS KIM. We can sure tell you used to work for iQor Canada Ltd. (formally CBCL) for about a year. But why only a year? Were you not rude enough to us consumers? Did you quit or get laid off?
Comments
I got an automated call from an iqor Canada and that I should phone them back because of an urgent matter...
I did. I asked politely what the nature of their business was? The response the person gave me was "can I have your phone number" My response was "I will give you my phone number if you tell me the nature of your business"...as you can tell this went back and forth several times with me refusing to give out my personal information. Oh and by the way I phoned from my cell phone with out blocking it!!
Now I've had debt collectors after me about 10 years ago and first of all none of them used an automated phone system. Second when they did talk to me on the phone the person had my information and asked me questions to confirm that he/she had the right person. Third they introduced to me who they were, what they did, and who they were collecting for. Therefore I had no problem answering personal information about myself.
So since that time I have gone through a debt consultation, a non-profit organization to help me out with my debt's (I paid everyone back and had a bad credit rating for 6yrs) Now I've re-built my credit rating and no longer have financial troubles. Pay my bills on time etc.
So why would a Collection agency not tell me they are a collection agency without me giving them my phone number?
Do you not have call display at your phone centers? (cause I got nothing to hide I don't block my calls)
Oh and I did phone back several times asking what the nature of the business I'm calling and one response was "risk management company"
I also told the so called collector my name but refused to give my number and I still was not told that it was a collection agency.
I will refuse to deal with a company that uses this type of tactic. Seems very fishy to me when all they have to do is look at their call display (especially when I point out that I'm calling from my phone).
My personal experience with debt collectors and in my opinion all bottom feeders with bullying tactics. Sad pathetic way to make a buck and I'm guessing the employees working for them got interviewed in jail. Cause the methods being used are acts of organized crime.
If Iqor is ligit why won't they tell me what they do when I phone back?
Any ligit company has no issue's with saying what they do!
Thanks for your time and have a great day.
When they called me and I asked who they were and what kind of company they were, they directed me to thier website. I had already visited their website and I so informed them. I told them that all the website said was that they were a tech. company and I wanted to know why a tech. company would want my personal information. This when they HUNG UP ON ME!! Hmmmmmmm people sounds a lot like a scam to me.
To the lady that says she worked for them, obviously she is the idiot! She worked for a company that asked her to do things outside of the law and peoples basic human rights and she thinks they are okay and legit??? HellOOOOO??
And yes i do agree some of the employees in Canada dont speak good English that does not mean you all get to be so racist about it. All of you are immigrants too so i do not know why you guys think you are true citizens and they are not lol . So yeah they are new to Canada ... At least they have a job and pay taxes and live none the less. which is a lot more than what you most "true citizens" do anyways.
So you all need to be tolerant of people and stop being so full of your selves.
My Voip router has the ability to forward up to 8 numbers to another number and block another one out entirely. A quick search of the internet supplied me with the most common numbers that iqor calls from, so I have picked a forwarding destination number and now the calls have stopped.
Many numbers could be chosen for the destination. The Better Business Bureau, your local politician, an annoying co-worker or right back to iqor themselves. Even the company presidents home number (as posted earlier in this thread) .... the possibilities are endless. Just use your best judgement in picking a number because forwarding to 911 or any other critical services may get you into more trouble than these jerks ever could.
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A few others have pointed this out earlier and it's important enough to repeat:
1. iqor does not have a contract with you and can not legally collect anything from you.
2. the only way to get into a contract with them is if you agree to it ... then you're screwed. So watch what you say because they will try to trick you.
3. ask for proof of contract delivered to the address on file and request that all further correspondence be via mail ... period or no further discussion !!!
4. you are NOT obliged to provide them information about yourself. However, you may require them to provide you with their name and nature of their business before you continue any further discussion.
5. record all conversations and inform the caller that you are recording it and are fully aware that they record all conversations as well. This will curtail most of the under-handed practices they use to trick you into compliance/contract.
6. Be wary about strangers coming to your house asking "Are you <so and so>?". If you answer yes then you will most likely be handed a suppoena to head to court. Always reply "Who's asking and what's the nature of your business?". Then make sure you tell them that "I must decline any offer of contract you're providing. I do not wish to create any joinder with you"
I hope this helps out alot of you that are being harrassed by iqor. Also, please consider punative action against iqor if they are bothering you without merit.
Then... Just when I think I'm done with the company, they begin calling again. Not just once a day, but 3 times a day. Sometimes before 7am, other times after 10pm. They keep looking for someone that no longer owns this number. I've already asked them once to stop calling as this number no longer belongs to the person they are looking for. I just asked them yet again to stop and mentioned that I have asked before. We'll see how long this lasts, as the last time it only lasted a week.
I also find one of the posts on the first page amusing from the "COLLECTOR". No wonder they can call several times a day, every day of the week, when they think that a "contact" means receiving all of the information, yet when I pick up the phone when you call I just receive an automated voice message. Then when I call back, I sometimes get hung up on before even being connected.
Whether or not this company is a scam or not, I can't confirm that. Though through my experiences with them I don't exactly hold them as one of the greatest, most respectful of companies of all time.
my numbers not linked to anything soo tell me iqor. how the [***] does that work
Iqor asks u for your name and number and such. The company I work at. If u call back your name and number comes up on our screen so we don't ask your name and number. We state our name and business name and then we ask how can we help. U may say " I just got a call from this number" and I confirm your phone number for u and u confirm that's correct then we confirm why we called. Iqor does not do that.
I aske my general manager about them and she said their a telemarketing type of collectors. Or third party collectors. Parking tickets, over due library fees, late charges owed to maybe blockbuster, or u may owe a doller to Rogers which now built up to $300 or so and so on. The fact is whatever u owe wont effect your credit or anything like that. If you truly owe the actual company you owe will contact you. Hope that helps.
Also, some of the debts that are collected by iQor and other 3rd party agencies DO AFFECT your credit rating.
Also, because companies like iQor call so many people every day it is part of their compliance that they confirm the name, telephone and address for everyone they reach BEFORE they tell anyone what the call is about. That is to prevent third party disclosure - telling the wrong person about John Doe's debt to ABC Company.
Collection agencies make mistakes. They can have poor administration which means your do not call request is ignored. They can hire the wrong type of person or train them poorly or not monitor them properly but I bet the same thing can happen at your company.