automated caller re "lowering credit card rates"

ComplaintsUnsolicited Phone CallsCredit Card Services (Rachel)

Complaint

0
Anne
Country: United States
For months now, I've been getting several calls a week from "Rachel" about "lowering my credit card rates"  I called the WV better business bureau, and they said they'd been getting them too, no suggestions about how to stop it.

Comments

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  • 0
    DeletedMedia
    Also, The following has been reported here on complaintwire;

    Targeted Business Solutions
    Phone: 208-258-2255rsmg.net Ryan Michael Moses, Melissa Marlene Wilcox, Melissa Marlene Moses, G. Michael, Jack Lusk, Targeted Business Solutions, Boise Urban Liaison Magazine, Riverside Media Group LLC, Timbercrest Vacation Exchange, Spectrum Commercial Funding, Credit Justice Services, Green Saver Enterprises, RPD Medical. Beware of these scumbags! Do not do business with these ex-cons. These people operate a telemarketing scam "Rachel from card holder services" that serves as an ID Theft Ring. Buyer beware!!! You will have credit cards issued in your name that they will use! Ryan, Mike, Melissa and Jack WILL steal from you and DESTROY your good name. If you care about your reputation, credit score and assets, avoid these people. They do business under aliases of Sean, Tyler, David, Michelle, Marcus, Marshall, Scott and just about every other name one can conceive. The telephone numbers are: (877)533-3727, (407)376-0799, (407)295-1238, (208)965-8191, (208)919-9765, (208)514-6765, (208)571-7554, (208)369-4829, (208)561-2269, (208)209-3427.Ryan is from Waterloo, Iowa but now operates out of Boise, Idaho. His various websites are: http://www.riversidemediagroup.net/, https://mobile.twitter.com/RiversideADTeam, http://www.facebook.com/rmmoses, http://www.linkedin.com/pub/melissa-wilcox/2a/2a7/472, http://www.linkedin.com/pub/ryan-moses/1a/521/979 Additional address is: 8566 W. Salt Creek CT., Boise, Idaho 83709AVOID GETTING RIPPED OFF by these scumbag con-artists!
  • 0
    jmp
    I've got a police whistle next to my phone.  I pushed that #1 today and as soon as I got a live person I gave that thing a nice long blast.  I hope I blew her eardrum out the other side.  Folks, get yourself a nice loud whistle and use it.
  • 0
    DeletedMedia
    Try to keep a log of each call.
    Record the "reps' saying their BS, if you can.
    Tell them- they have been recorded, & for them to look forward to hearing their stupidity on youtube.
    This has gotten us the longest period of peace and quiet ever, since this crap began!!
  • 0
    Air Horn
    Make sure you press 1 to speak to a live operator.  As soon as you get a live operator, tell them that their mother is a [***].  Then, blast an air horn right in their ear.  It makes receiving these calls fun.
  • 0
    Bernie
    Someone posted that the company behind this is Ambrosia Web Design based in Mesa Arizona.  They said the key player is a Chris Ambrosia but his information is well hidden. However they said that they found who they thought is his wife in Mesa - Lynette A Ambrosia and her cell number is 480-507-8801.  Caveat I cannot verify this but you have to wonder how man Ambrosias are in Mesa Arizona.  It would be nice to find a way to bother these people as much as they have bothered us.
  • 0
    Never give out cell#
    Do not put your cellphone on the do not call registry. Companies can buy the list of numbers from the registry so they can avoid calling. Bad companies can buy the same list so they can call everyone on it, because they know nobody is enforcing it.

    If the government was serious about reducing the national debt, all they have to do is fine these "people" (Rachel, et al) lots of money every time they call someone.
  • 0
    Rachel
    I'm Rachel and I have your number! LOL
  • 0
    Jean
    I got 2 calls from rachel today she calls almost every day on the dont call list complained to fcc I read somewhere they make a billion calls a year
  • 0
    BB
    I, too, have  been receiving calls from Rachel for over a year - at least 7/week.  I have caller ID, am on DO NOT CALL list - have no balance on credit card, have asked repeatedly to be removed from "Rachel's" list - to no avail !  The caller ID #s are always unidentifiable so I usally answer the call,  Today "she" called again.....I hung up....pressed redial....was prompted to wait for the beep before entering my phone # to be removed from their call list.......no beep !  The robo did say that they were a telemarketing company..... This is outrageus, "Rachel" !!  selfemployed and po'd....
  • 0
    Not A Card To My Name
    So far today Rachel has made 3 "final calls" today. Several times a week. I report every one of them to the Missouri AG office. I am on state do not call list and federal. GRRR!!!
  • 0
    TOIA
    First check to see if the number belongs to
    Pacific Telecom Communications Group and then let's stop it at the source:

    http://telemarketerspam.wordpress.com/

    and then follow JD's recommendations.
  • 0
    Anonymouse
    Arkansas sues robocallers:
    http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
    Missouri sues robocallers:
    http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

    Proof that current laws mean nothing to these scum suckers, same companies that have been sued in the past:
    http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
    http://www.ftc.gov/opa/2011/12/roycox.shtm
    http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html

    Write our Congress and Senate. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved.
    Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
  • 0
    Anonymouse
    How it works:
    http://onthespotblog.com/on-the-spot-blog-sti ... older-services/ ...
    http://onthespotblog.com/tag/cardholder-services/

    We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved.
    Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

    These calls are coming from call centers in Costa Rica and India and they are using spoofed (false)
    numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in
    this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

    Robocalls are illegal unless you have given them prior permission in writing (not worded into some small
    print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer
    Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes
    or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for
    each violation.
    http://www.ftc.gov/bcp/edu/microsites/robocalls/ 
    http://www.ftc.gov/opa/2012/07/robocall.shtm
    http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
    http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html

    People should continually file complaints with their Attorney Generals office and also file with:
    http://www.fcc.gov/complaints
    https://www.ftccomplaintassistant.gov
    If enough people keep complaining then maybe something will get done.

    The FTC has already taken action against some of them however they just pay a small fine and are back at the same scam the next day:
    http://www.ftc.gov/opa/2012/02/afl_financial.shtm
    http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
    http://www.ftc.gov/opa/2011/12/roycox.shtm
    http://www.ftc.gov/opa/2010/03/voicetouch.shtm
    http://www.ftc.gov/opa/2009/05/robocalls.shtm
    http://www.ftc.gov/opa/2009/12/robocall.shtm
    http://www.ftc.gov/opa/2009/09/twi.shtm
    http://www.ftc.gov/opa/2011/02/robocall.shtm
    http://www.ftc.gov/opa/2009/05/robocalls2.shtm
    http://www.ftc.gov/opa/2010/12/jpm.shtm
    http://www.ftc.gov/opa/2010/06/asiapacific.shtm
    http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
    http://www.ftc.gov/opa/2012/03/asiapacific.shtm
    http://www.ftc.gov/opa/2010/08/voicetouch.shtm
    http://www.ftc.gov/opa/2011/11/sonkei.shtm
    http://www.ftc.gov/opa/2010/05/ams.shtm
    http://www.ftc.gov/opa/2011/01/khalilian.shtm

    I will say it again, we need CRIMINAL penalties against the companies that are profiting from these
    calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem
    solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
  • 0
    Tired of the Calls
    Why would they call me over and over when I will not give them any information?  It doesn't make sense for them to keep calling and annoying someone as they will never get the info that they want.  They call me several times a week and I now scream in their ear because I am so tired of it.  I have reported it to the Federal Trade Commission and will be calling my State Attorney General next.  So annoyed with these people.
  • 0
    Bob
    Pals with Mit. Do you think anything will be done?
  • 0
    Question
    Lately there has been a lot of information about AWD, LLC from Phoenix being one of the major scammers that have charged thousands of dollars on peoples credit cards without performing any services.
    My question is if anyone knows if this is "Americans With Disabilities" (a known fraud outfit) from Phoenix or "Ambrosia Web Design" also out of Phoenix. I don't believe these companies are linked but that is why I am asking.
  • 0
    here in Canada also
    got my 2nd  robocall about lowering my cc interest rate; just hung up on them.
  • 0
    Merno
    After months and months of getting calls frequently form good old Rachael she suddenly stops. I did not report or aything.Maybe she is gone forever!!!!!
  • 0
    esueg60
    I have asked the Live person to take my number off calling list a couple times.  Now as soon as I begin to ask, they hang up, so I have dialed 1 to speak to a life person, turn on my speaker, and set my phone down, and let them keep asking for me.  Now, they just hang up if I don't respond in a couple seconds.
    Today when I did this, she hung up and a live person called me right back,then hung up when I began to ask that my # be removed

    If you can't beat them join them, or something like that.
  • 0
    Gus
    I talked to a live rep and asked her to take me off her list. She said she would. I then asked her if she had my phone number to do so and she said she did. She then admitted she lied to me that she didn't have my number as the calls are made from some other location. That was weird that she admitted that!

    I guess she felt guilty (perhaps she has somewhat of a conscience) so went on to tell me that you can't really get taken off their list -- you can press the proper # on your phone and get off ONE list, but there are HUNDREDS of lists!

    Best thing to do is my opinion is to get a live rep and play with them! Or make believe you need their services and pick their brains for more info on their company so perhaps we can get to the bottom of this operation and shut them down. The rep I talked to today gave me quite a bit of info!
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