Unsolicited calls to my cell phone from 530-230-9561

ComplaintsUnsolicited Phone CallsWCA Subscriber Services

Complaint

0
Grant Branson
Country: United States
Using various phone numbers with local area codes and/or prefixes, this company places numerous unsolicited telephone calls to my cell phone each month. I do not answer unrecognized numbers, but instead call the initiating number back on a land line. The response I get is: "Thank you for calling WCA Subscriber Services. This is a subscriber service number and your phone number is not recognized as a subscriber." My research indicates that this company is not a legitimate business, but is instead, a massive scam mill. They need to be stopped.

Comments

  • 0
    Bob
    They keep calling from different numbers, so it is impossible to have your number removed by going on their site.  I also have complained to the Do Not Call Registry, but no action taken yet.  Action needs to be taken against the company and not the individual number they call from.
  • 0
    Laura
    just got this call. Called it back from a friends# cause didn't know who it was. Calling the no call registery now.
  • 0
    Wally
    Just got a YouMail e-mail saying that this number called my cell and didn't leave a message. However, my cell phone records no missed call from that number.

    Called them back on land line, got the "not a WCA subscriber" BS.
  • 0
    EricTheRed
    The best way I've found to get around this is to save the numbers to your phone as a "Do Not Answer" contact.  When a new number calls, just add it to the same contact.  Then you know not to answer, because it's just the same scammer crap.
  • 0
    Roxanne
    Same thing exactly. If I press 1 to talk to someone they hang up. Now when I press 1 it hangs up automatically. They call continually from different numbers so you can not block them. When I called back and there was an option to be removed it asks you to enter your number. Not gonna do that.
  • 0
    mojo
    | 1 reply
    Do not go thier web site and request they remove your number!! All you will accomplish is giving them your number and your E-mail address.
    • 0
      Jerry replies to mojo
      Oops I did that.  But I did NOT give them my email address.  I just gave them back the same phone number they already had.  (And maybe they can somehow get the IP address of my work computer.)

      BBB gives them an F.....  Sometimes I feel like should work for someone other than a large corporation, but it could be worse ..... I could work for these slimebags.
  • 0
    peg moore
    | 1 reply
    They also call from 609-227-4849. Itngoes back to a cell or unpublished number in Bordentown NJ. They call my cell 20 or so times a week despite the fact that i am on a no call list. Attorney general in my stste says there is nothing they can do about these calls and also from that place that calls me sometimes 40 times a week saying they can lower my credit card rates.
    • 0
      Jerry replies to peg moore
      NOTHING they can do? Isn't it illegal to call someone on the do not call list?
  • 0
    Sue
    I am getting the same calls, tried to have numbers blocked, only to get calls from yet other numbers, from the same WCA

    Anyone find a solution?????
  • 0
    FED UP
    I am on the national do not call list and have entered my cell phone myself on the list.  This company calls me all hrs and it is so annoying.  I have asked how they get my number and get hung up on.  I thought it was illegal to hang up.  I have told them to put me on their do not call list and they hang up and end the call.  They are rude and sometimes do not even answer.  I would love to speak to a rep about the calls they make.  They defintely would not like me by the end of my call.  You are jerks now stop bothering people.
  • 0
    Steaming
    They are answering my voice mail when people call my phone. What the hell?
  • 0
    Mary
    Does anyone know how to really stop this. I have saved their number on a notepad. They are driving me crazy and there seems to be nothing I can do to stop this.
  • 0
    TOTS
    When I have time I go to their website  www.wcaconsent.com/  and unsubscribe all of the spoofed numbers that have been calling me.
    I give them a user name that  -  well I will leave that up to your imagination.

    202-499-1488
    215-213-6446
    216-712-1591
    281-217-0241
    302-327-9010
    303-249-9700
    305-202-1132
    313-204-1037
    315-744-5518
    317-559-0000
    347-218-0531
    347-260-1495
    360-474-3968
    360-529-6156
    360-529-6177
    402-286-7411
    406-219-2090
    406-852-8377
    409-242-3080
    425-390-8105
    425-406-9024
    480-982-3626
    503-902-8112
    503-902-8252
    513-417-0498
    513-417-0798
    515-421-3101
    515-421-5843
    609-227-4849
    612-222-7091
    617-390-4562
    701-264-5001
    701-661-1851
    701-920-9340
    702-410-7513
    704-206-0013
    720-409-2532
    720-539-6698
    720-648-6004
    760-680-6895
    773-726-5839
    785-207-6317
    800-503-3852
    801-647-0293
    802-230-6357
    802-321-1223
    832-377-3059
    856-229-9060
    865-291-1470
    877-503-6145
    909-374-9789
    915-217-5883
    920-602-0879
    949-208-2973
    971-220-1032
    971-295-9768
    978-640-3900
    989-854-2368
  • 0
    Kwitcherbellyakin
    Who the suspects are:
    https://complaintwire.org/complaint/ipzhHRymJ ... gon-robo-dialer
    http://telemarketerspam.wordpress.com/2012/08 ... -telemarketing/
    http://latimesblogs.latimes.com/money_co/2011 ... -companies.html
    http://investing.businessweek.com/research/st ... vcapId=23957705
    http://www.ftc.gov/opa/2011/12/roycox.shtm
    http://www.ocregister.com/articles/cox-353170-agency-companies.html
    http://articles.latimes.com/2011/nov/29/business/la-fi-lazarus-20111129
    http://www.scamwarners.com/forum/viewtopic.php?f=4&t=22278
    http://www.consumeraffairs.com/debt/client_services_inc.html
    http://www.scambook.com/report/view/71722/Ambrosia-Web-Design-Complaint-71722-for-$998.00
    http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/
    http://www.scamchecker.com/content/cardmember-services-another-scam
    http://www.state.ia.us/government/ag/latest_n ... fundraiser.html

    How it works:
    http://blog.usa.gov/post/30393077932/answering-your-questions-about-robocalls
    http://onthespotblog.com/on-the-spot-blog-sti ... older-services/
    http://onthespotblog.com/tag/cardholder-services/
    https://complaintwire.org/complaint/ipzhHRymJ ... gon-robo-dialer
    http://telemarketerspam.wordpress.com/2012/08 ... -telemarketing/

    People should continually file complaints with their Attorney Generals office and also file with:
    http://www.fcc.gov/complaints
    https://www.ftccomplaintassistant.gov
    If enough people keep complaining then maybe something will get done.

    The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US. They will charge thousands of dollars on your credit card without performing any services.

    Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

    The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make a million of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number.
    Unfortunately blowing an air horn or whistle doesn't work either. Their headset have noise dampeners plus they are expecting it. However with that said if it makes you feel better then by all means give it a shot.

    For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of digital business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
    This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the TeleZapper products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
    It is also through this separate call information message that the spoofed caller ID information is transmitted.

    Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
    http://www.ftc.gov/bcp/edu/microsites/robocalls/  
    http://www.ftc.gov/opa/2012/07/robocall.shtm
    http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

    Check here first to see if it is one of their phone numbers:
    http://telemarketerspam.wordpress.com
    Pacific Telecom Communications Group
    Follow JD's recommendations in the blog and stop them at the source.

    Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).These businesses have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

    The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

    The Indiana Attorney General’s Office filed lawsuits against:
    Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana’s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
    Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
    Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.
    http://www.in.gov/activecalendar/EventList.as ... ation_id=107077

    Arkansas sues robocallers:
    http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
    Missouri sues robocallers:
    http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

    Proof that current laws mean nothing to these scum suckers, these same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
    http://www.ftc.gov/opa/2011/12/roycox.shtm
    http://www.ftc.gov/opa/2010/06/asiapacific.shtm
    http://www.ftc.gov/opa/2012/03/asiapacific.shtm
    http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
    http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
    http://www.ftc.gov/opa/2012/02/afl_financial.shtm
    http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
    http://www.ftc.gov/opa/2010/03/voicetouch.shtm
    http://www.ftc.gov/opa/2009/05/robocalls.shtm
    http://www.ftc.gov/opa/2009/12/robocall.shtm
    http://www.ftc.gov/opa/2009/09/twi.shtm
    http://www.ftc.gov/opa/2011/02/robocall.shtm
    http://www.ftc.gov/opa/2009/05/robocalls2.shtm
    http://www.ftc.gov/opa/2010/12/jpm.shtm
    http://www.ftc.gov/opa/2010/08/voicetouch.shtm
    http://www.ftc.gov/opa/2011/11/sonkei.shtm
    http://www.ftc.gov/opa/2010/05/ams.shtm
    http://www.ftc.gov/opa/2011/01/khalilian.shtm

    Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
  • 0
    Carol Sept. 4 TN
    Rachel Card Services needs to get arrested or someone go postal on them - they call my phone numbers (all) morning noon night and day with "an urgent message" if I do try to talk live and ask too many questions they (always a man with an accent) hang up on me. The last number they called me from "he" said was Atlanta Georgia and it was 1-609-227-4849 (which said it was "WCA Subscriber Services" when I tried to call it back after the man hung up on me.

    I "think" I "have" tried to report to the BBB - but I shall try again
  • 0
    Kwitcherbellyakin
    http://www.bbb.org/west-florida/business-revi ... ter-fl-90107305

    People should continually file complaints with their Attorney Generals office and also file with:
    http://www.fcc.gov/complaints
    https://www.ftccomplaintassistant.gov
    If enough people keep complaining then maybe something will get done.
  • 0
    Kwitcherbellyakin
    They claim that you can go to their website and be removed from their calling lists.   http://www.wcaconsent.com/HOME.html
    Good luck with that. The bad news is there are thousands of complaints about this company not stopping the calls not to mention the unresolved complaints from the BBB that can't find a legitimate address for the company. All that can be found is a UPS drop box (The UPS Store #4567 - CLEARWATER, FL     2643 Gulf Bay Blvd Suite 1560-411, Clearwater, FL 33759) that is being used to launder the money out of this country or a virtual office in Las Vegas (Worldwide Commerce Associates, LLC  3651 Lindell Road, Suite D  Las Vegas, NV 89103) with a receptionist answering the phone for multiple non-existent companies.
    http://www.virtualofficeslv.com/
    http://www.bbb.org/west-florida/business-revi ... ter-fl-90107305
    You are dealing with a company that is owned by a woman in India and registered in Cyprus. If you request to be removed from their calling list and the calls persist then you should continually file complaints with your Attorney Generals office and also file with:
    http://www.fcc.gov/complaints
    https://www.ftccomplaintassistant.gov
    If enough people keep complaining then maybe something will get done. The only option is to go after the companies that are outsourcing to overseas boiler rooms.
  • 0
    posadajc
    If you have a smart cellphone, you can download the gold blocker app its easy to use and you can get rid off all this unwanted calls, even collection agencies ...

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