Pump problem

ComplaintsHome & GardenHusky HU80722 Pressure Washer

Complaint

0
Steve Barnes
Country: United States
I purchased this pressure washer at Home Depot 7/22/08 for $299.00, used it once for less than 2 hours,stored it EXACTLY the way the owners manual instructed, and pulled it out on 5/4/11 to wash the side of my house. I hooked it up,added gas, turned on the water...Honda engine fired right up but the side of the pump is spraying water out of the fittings. No pressyre at all.If this is the kind of junk Home Depot is selling, I won't deal with them anymore.Use it one time and THEN spend $100.00 to $200.00 on a new pump,(I checked) or take it in for repair,($35.00 just to look at it)I realize it's out of warranty, but come on,LESS than two hours. I'd like to hope Home Depot would be willing to do something about this since there are obviously issues with this item

Comments

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  • 0
    bball
    I have the same problem as everybody else. The motor will start fine, but the pump will not work under pressure. Had it for approx 18 months. Used it about 10 times. Was using it and it was working fine turned it off and came back and started it and the pump didn't work. You tube had a video how to rebuild pump but could not fine rebuild kit. Found new pump for 64.00 at a small engine repair shop. Was told by them that the pump that I got was the third one that they have made to replace previous pumps with problems. Was told this one has not had any problems yet. Here is the number of the pump I got HM,308653025. Hope this helps you.
  • 0
    Builtup Pressure
    JOYCE COUCH

    CUSTOMER SERVICE MANAGER
    Address:
    2325 Husky Way
    Pacific
    Missouri
    63069
    USA
    Telephone: 636-825-7219 Fax: 636-825-7319
  • 0
    Sisao Tresed
    It's no use.  If you have the 1,600 or 1,750 psi Husky, red, upright washer you're screwed.  You can't start it if you have an older house, because the GFI will keep kicking you out.  Cut it off and jump splice in a regular plug.  Then, you had better be handy because the pressure hose kinks after a few months, sooner if you have to coil it up in your truck.  The hose and gun are all one piece, so when your pressure hose gets kinked you have to buy the whole enchilada.  Then they charge you for the replacement piecemeal with separate components all costing about $100 bucks.  The replacement guns don't work very well.  The fitting from the pressure hose to the body of the unit will freeze inside of a year, causing you to have to take the entire fitting out and replace it with new fitting parts (good luck finding them).  This is a cheap Chinese nightmare, which is sadly emblematic of almost every retail outlet in America.  I'm so tired of fighting with(fixing) the cheap fasteners, fittings, and small fragile parts that break easily. Now, I usually use these machines for 11 months, return them and buy another one.  It's sad but true.  America, the home of quality manufacturing, it now relegated to the standards of the Beijing Bobble Factory.  Wake up America.
  • 0
    butch
    i have the same problem....was talking to a rep and he said that the bullet looking device is struck.. take the outlet tude off   unscrew the brass fitting an turn the water on  the parts might come out   clean them   an put them back should work...well try an get the outlet tude of    wont come off  break before coming off    p.o.sh
  • 0
    Hershey
    My HU80722 just died today.  Not sure if it was because i let it run for an extended time, without spraying. I kind of got distracted.  I read that the pump fails because of overheating.  No where in the instructions did I read not to run continuously without spraying.

    Hershey in NY
  • 0
    Mark H.
    Same problem here!  Thought maybe just me since both Home Depot AND Husky just stated since it was past the warranty, I'd need to go to an Authorized Svc Ctr.  Right!  Pay for flawed equipment after minimal hours of use.   Needed to finish deck so already spent $70 just to RENT a power washer due to this wasted Husky.  

    Did pull pump off and found pump head kit for $98> http://www.ppe-pressure-washer-parts.com/store/1961581/product/1001.4707

    Might try that since renting 4 hrs cost almost that much.

    Going to write BOTH Husky AND Home Depot... the more that do the better shot we all have.
  • 0
    Steve Fermanich
    I have the same problem with my Husky HU80722 pressure washer. I bought it in 2008 and only used it once a year. Have you been able to pin point the problem???
  • 0
    Al
    Same problem.  I used my HU80722 about 5 times.  No pressure and Home Depot did nothing for me.  I have been sitting on it for 1 year now and thought I would try to fix it.  I looked on line because I paid $318.00 for ot in 08 and it is just taking up sapce.  I wish I would have looked on line before purchasing.  I have seen replacement pumps fpr $165.00.  Any thoughts.
    P.S.  I do not shop at Home Depot to often.
  • 0
    Amp
    I have the same problem with the HU80722, stopped building pressure after
    a few uses.
    I would like to know if the replacement pump is free or what the cost is.
  • 0
    Delone Artley
    Hello Sheronda, my name is Delone Artley and I have the same problem as everyone else with the husky pressure washer #HU80722. I purchased it and used it a total of 4 times and to wash the driveway, spray the side of my house and now it won't build pressure at all. Please let me know if you can help, my email is Lone603@aol.com.
  • 0
    Doug
    Same issues as the rest. I can't get water to run out the outlet. Seems to be a valve problem but can't get to it and there is no drawings or info about it. Used it maybe 3 times.
  • 0
    Marshall
    | 2 replies
    If everyone can't get Home Depot to replace the pump (part # 308653025) for free you can purchese it from www.skylinepowerequipment.com for less than $50. They have the best price I've found so far.

    Hope this helps
    • 0
      Manny replies to Marshall
      Thanks very much for this link!  I've placed my order...hope that this does the trick.
    • 0
      Joe replies to Marshall
      this skyline power eq I called and there is no warranty on this part the other company I posted gives a 1 year warranty
  • 0
    deja vu
    There should be something we can do to get these companies to stand behind their work. What BS. I have a good Honda engine for sale from my Husky piece of crap power washer... lol
  • 0
    Steve W
    Add me in.... exactly the same!   Only used it a few times, went to wash off the Georgia pollen and had very little pressure..  I tried to troubleshot but to no avail......  piece of junk!
  • 0
    Mike
    Wow first time using it worked for 2 min then broke. Very sad
  • 0
    Detroit, MI
    Has aynone got a fix to this?  Dis anyone replace the motor to resolve the issue or what?
  • 0
    gilbrto prado
    same issue , i used the machine for 5 - 6 times but now no pressure an liking on the pump engine work about 5 minutes and die
  • 0
    Southport, CT
    Just happened to me, Bang, engine stopped working. Re pulled the engine, fired up and no pressure. Pump shot. Pulled it to pieces but could not figure out the problem. Engine runs fine but no pressure. Been intermittent since day 1. Love the engine but completely useless with a piece of junk Husky pump. Anyone suggest a replacement pump worth buying? Did anyone contact Husky and get positive results or a replacement part?
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