Airlines

We booked flights to send two employees from Toronto to Salt Lake City on United Airlines. The flight from Toronto to connection point Chicago was late leaving. The explanation was that the flight's crew had been late getting in the night before, and could not take the 8:00am flight out until...

A week ago I had a flight from Washington to Delphi with a connection in London. It was quite an experience. First, we departed Washington two hours late because the plane was not ready to leave on time. Because of the delay I missed my second flight to Delphi and had to spend all night in the...

I recently traveled with Continental Airlines, and they lost 3 bags - 2 mine and one of my friends bag. I know these days every airline seems to have an increased number of lost luggage cases. However the way they handled the situation was totally unacceptable. We received our bags only five days...

Continental Airlines lost my luggage.... I was afraid of this happening. I was bringing presentation materials with me to an important business meeting. My boss was outraged, he tried to call Continental Airlines, spoke to anyone who could be of help. We didn't get our bags back during those 3 days...

Delta Airlines has lost my luggage on my trip from Rome, Florence to Venice. I was left on my vacation without my cloth, photo camera, and my medicine. I called them several times and still after two weeks of being home I don't have my bag.

I flew with Southwest Airlines last week. It was a direct flight and when I arrived to my destination I discovered that several items were missing from my bag. My luggage was not damaged so I didn't even think to check the content before I arrived at my hotel. The missing items were clothing and a...

In January 2007 I bought 4 tickets to travel to my son's wedding. I paid $1709 in total to American Airlines. I needed to book one more seat a week later, so I went to their website and found that the price for the seats I bought dropped 30%. I called the airline to arrange some kind of refund. But...

I booked a ticket on Air Deccan to New Delhi in January this year. However, upon calling to the air line to verify my ticket I found out that the flight got canceled. They offered me to fly the next morning, which I could not do due to other arrangements I already made. I decided to cancel the...

I had a ticket on 17th May from Mumbai to Jodhpur. Departure Time was 15:15 but the flight took off around 23:00 hours. Just 15 minutes before departure it was announced that it will overfly Jodhpur. There was no water in the 2 toilets. I was given a water bottle to wash hands and was told to keep...

I booked a flight for three people to Nashville for June 1st On March 14, 2007. No mention was made that the seat selection portion was a mere suggestion. No mention was made that the flight to St Louis had problems with American Airlines in the past. So last night per the instructions I confirmed...

I booked a flight through Travelocity for my business trip. I also purchased the optional Flight Protection insurance because my departure date could change. Well, I had to change my departure date, so I called Travelocity to cancel the flight. After waiting on hold for 15 minutes I got a live...

I responded to an internet special deal to fly to Detroit. Received an immediate confirmation after booking and reminder confirmation the day before the flight was due to leave for Detroit. We arrived at the airport for the trip only to find no one at the Spirit counter to check us in. We called the...