Charged for free trial

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Complaint

0
George Harmon
Country: United States
I OK'ed this company to charge my credit card $4.98 for shipping and my card was charged $74.98 for the product. I am willing to send the unopened bottle back for credit card refund. This is a terrible business practice.
Thank you for any help in the matter, George

Comments

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  • 0
    Artie from NY
    Well I joint you all and got scamed but good. Free sample  $ 4.98 and the card was charged $ 74.98 HELLO what a outfit. Art in NY
  • 0
    luis
    this company are liars becareful whit  " free samples" or you can loose 74.99 dollars in seconds. I'm too mad
  • 0
    Mario
    As of 3/7/2011, they are advertising on Windows Live (Hotmail).
    They get away with this kind of stuff because supposedly ethical
    companies like Microsoft make money from them.
  • 0
    tw alabama
    Instaflex MS730 341West 6100 South
    Murray Utah
    84107 Did you get a RMA #?
  • 0
    TW AL
    I was just like everybody else. I was hit with a $75.00 bill on my credit card. I called & called 1-877-869-3310 & had to wait a few minutes & talked to a nice lady by the name of Deblin. She gave me an RMA # & said to return med. for a full refund. I will let you know if I get my money back. I also called credit co & having them to check these people out.
  • 0
    TW AL
    I was just like everybody else. I was hit with a $75.00 bill on my credit card. I called 1-877-869-3310 & had to wait a few minutes & talked to a nice lady by the name of Deblin. She gave me an RMA # & said to return med. for a full refund. I will let you know if I get my money back. I also called credit co & having them to check these people out.
  • 0
    hca
    this company got my info for a free trial and i didnt even know about it. i have no idea who they are or how they got my info. the cc# they had wasn't even mine. this is some sort of scam. of course i called and told them and asked how they got my info without my knowledge and of course they were more than happy to cancel an order that i didn't even do. I will be repoting this company to BBB. Instaflex SCAM!!!!!
  • 0
    G.A. Smith
    I to have been charged for a bottle that was sent before my 14 days sample
    was used. I never OK any more bottles of instaflex. Help me cancel and return my money. And stop any other charges to my credit card. G.A.
  • 0
    Hoot48
    Same thing happened to me.....they are predators ....of people in pain...

    I eventually got my money back...but it took two months...and when you are on fixed income it is a burden...
    If there were to be a class action against these blood sucking, bottom feeding slime bag ass wipes.....I would sign up.

    Hoot
  • 0
    nanandnana
    | 1 reply
    I do not remember starting to order this product after signing up for what I believed to be a one-time
    "cheap" trial.  Today, when I received yet another bottle, I now know why my bank account went into
    overdraft. I monitor and write down all the checks I write,  so when a large one comes in, deducting
    an amount I don't believe I authorized, I blame myself for the error, and now I see where I may not be
    senile, only chosen as a target for a scam. Those of us who are elderly are the most likely to be in need
    of arthritis meds, and are also,unfortunately,most apt to be elderly and forgetful, thus "fair game" for
    scam artists.

    I will go to the  post office tomorrow and return the bottle I received today. I  trust I will soon see the
    cost reflected  in the amount returned to me or my bank account.

    If there is a class action suit, count me in!!!
    • 0
      a edwards replies to nanandnana
      HI.  I am investigating into a possible class action lawsuit against Instaflex.  You can contact me directly.  There is no financial obligation.  Thank you.

      Best,

      Angela Edwards
      Law Office of Angela Edwards
      East Longmeadow, MA  01028
      (413) 525-3820
      angelaedwards@charter.net
  • 0
    richard
    Same thing happened to me this should be reported fraud
  • 0
    David Anderson
    I got scammed too.  How did this get advertised on Yahoo's website is my question.
  • 0
    Delores
    I wake in the morning with my hands swollen and aching.  The pills did no good    so I called to stop it and

    got talked into the 30 dollar one.  My hands hurt more everyday, and the stuff is no good.
  • 0
    John T.
    Whats the number to call
  • 0
    Dan
    For me, it all seems to have worked as promised.  I got the free trial bottle for the 5 bucks or what ever it was, received it 4 days after ordering, and promptly called them and cancelled. Shortly thereafter I received a cancellation e-mail.  I actually got it for my dog who has arthritis and I frequently get her human forms of glucosamine, chondroitin, MSM, etc. since they seem to be both more potent and cheaper than the stuff they make specifically for dogs (it's not chewable, but who cares?)  Whether it works or not I can't really say because my dog has actually improved quite a bit (no more limp) since starting her on this anti-arthritis regimen about 6 months ago.  It hasn't hurt, that I can say.

    But, I have a little bit of advice regarding on-line purchases in general.  It turns out that credit card companies actually wait a good while (as in months) before paying merchants.  So while you're doing battle with the merchant regarding a charge you believe to be unfair or fraudulent, take the matter up with your credit card company as well.  Usually on their respective web sites they have a "dispute a charge" hyperlink or the like.  They will not pay the merchant if you can convince them of the fraudulent or unfair practice.  I have had good success doing this.  It is important to note however, you must use a real credit card and not a debit card or a debit card disguised as a credit card (like so many are these days) because the laws and practices with those are different than with real credit cards.  Hope this helps somebody.
  • 0
    Max
    How can we get this on 20-20?
  • 0
    Max
    | 1 reply
    Who is starting a class action suit. How can we all participate.  If you are willing to join us, does anyone know how to start one so we others do not have to be ripped off like us.  At least then some good came out of being taken for the Instaflex ride...
    • 0
      Instaflex Class Action replies to Max
      HI.  I am investigating into a possible class action lawsuit against Instaflex.  You can contact me directly.  There is no financial obligation.  Thank you.

      Best,

      Angela Edwards
      Law Office of Angela Edwards
      East Longmeadow, MA  01028
      (413) 525-3820
      angelaedwards@charter.net

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  • 0
    Wilma johnson
    I wish to cancel my request for a free sample of instaflex.  The time quoted me for delivery is past and I am canceling and expect you to refund my credit card.  This will go to better business if not handled immediately.
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