automated phone calls

ComplaintsUnsolicited Phone CallsCREDIT CARD SERVICES

Complaint

0
Gene
Country: United States
Got two of these calls today. .from a local number. . when i hit the redial button, got no answer but when dialing the number manually, i got the fellow who's name was on the caller id. . he had no idea what i was talking about. .and i believe him. . how can these people make it appear the call is originating from a number it is not?? i called my phone company the person i spoke to was only a coupla steps up from a complete idiot. .asked me if i wanted someone to come out and check my wires. .huh??

Comments

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  • 0
    Polly
    Have had 3 calls in the last week from card services. Two on my cell and one on home phone. The first call, I asked for a sepervisor, he asked why I nedded a supervisor.  I told him I just wanted a SUPERVISOR! He asked if I was getting short with him!! Then he said let me put you on hold a minute, but he hung up. Another one gave me a number to call to have my number removed, it was an obscene number. Today I talked with Michael, who after some protest supposidly connected me with his supervisor and I told him I had been trying for 6 months to get my name removed, he said "NOT GOING TO HAPPEN!" and hung up!! I'm suppose to be on the no call list!!!
  • 0
    Chicago Ken
    | 1 reply
    I have been getting CARD SERVICES caling me for almost a year and I am on the DNC list. I have filed some 9 complaints against card services with this DNC file, but to no avauil. Apparently they are paying off some politician to stay alive in this market. The number that shows is only an intyernet number they use to mask the real number they call from. They generate the number from online search engines then they disable it in a few seconds. THE TRICK is to go along with the ass wipes giving them as much craopoy info as posible till you get more info on them. Play along with them and snare the trap when they ask for some sort of paymet. Obvioulsy they will eventually give u an address of soem sort.
    I will be doing this in the next call......
    • 0
      Play their game replies to Chicago Ken
      good job!
      string them along and waste their time. maybe they will get the hint and stop calling.
  • 0
    Ogden Tom
    | 1 reply
    These criminals keep calling me on my cellphone! I always hit "1" to talk to a representative and request "Do Not Call" status, hoping for a person with a shred of decency, but I always get hung up on!!

    Does anybody have any ideas how to fight this??
    • 0
      paly their game replies to Ogden Tom
      string them along and waste their time. maybe they will get the hint and stop calling.
  • 0
    Lee in Cleveland
    "Rachel" from Credit Card Services has called me on my land line and cell phone at least 20 times in the last few months.  I'm glad to know I have some company in misery.  I've never had luck reaching a "real" person.   It's good to know that this is really some kind of scam.
  • 0
    Bill
    | 1 reply
    They are probably criminals. They called today (not mentioning Rachel, maybe her reputation has spread, but I recognized "Consider this your final notice"--don't I wish), and their representative asked for my credit card's expiration date. I gave him one (and made sure it was not the one that actually went with my credit card). Then he asked for my credit card NUMBER. This is the first time this has happened (the last time they asked for the bank's 800 customer service number) and it is outright evidence of criminal intent.

    In any event, I told him I did not have the card with me, and I would have to go get it. I kept him waiting a good 5 minutes, and he finally asked, "Are you sure you are looking for the card?" I replied that I hadn't been looking for it at all, and I was on the Do Not Call List. He said angrily, "I bet you think that's funny, don't you?" I said it was funny as hell and that, if he didn't want it to happen again, his organization should never call my number again. I think he hung up before the last part but he was obviously mad while I was not upset at all, so he got stressed and I didn't. Keeping somebody on hold while you read the paper, work on the computer, or whatever is probably the rudest and most disrespectful thing you can do--worse than cursing them out (they just hang up) or telling them not to call you again (they just hang up).
    • 0
      play their game replies to Bill
      good job!
      string them along and waste their time. maybe they will get the hint and stop calling.
      today had one hooked for 15 minutes
  • 0
    titus
    According to FTC, the people behind all this are: Jeanie B. Robertson, Brook Robertson, Ivan X. Estrella, Jamie M. Hawley, Kimberly Nelson, Paige Dent, Alexander J. Dent, Micha S. Romano, and Ashley M. Westbrook


    http://www.ftc.gov/os/caselist/0923190/index.shtm
  • 0
    Had Enuff
    So put 'em in jail or fine them $100 for every spoofed call they've made to numbers on the DNC list.  Just asking them to stop is not enough; they'll just regroup under different names.

    Here's what I don't understand.  Since EVERYBODY is getting these calls, some of them must end up at the homes of FTC big shots, or Attorneys General, or Senators or ...  How can this problem persist for years??
  • 0
    jl
    Got two of these calls on my cell phone today. One time the guy started swearing at me when I questioned them.

    Todays spoofed caller Id #'s
    651-260-2359
    503-902-8297
  • 0
    Jane
    651 260 2359

    I got a call from this number just now, an automated message about lowering my CC interest rates. I pressed 1 to speak with a person. When the guy answered I said I wanted my number removed and not to be contacted by them anymore; he promptly hung up on me. My # is already on the the national "do not call" list- what else can I do?
  • 0
    egm11
    press 1 to talk to a rep, press 2 to opt out.  only the opt out doesnt opt you out.  have contacted congressman, senator, and state attorney general, cable company to see if i can track these folks.  eventually i will and then we will see how many of you want to file a law suit against them after the feds are finished with them.   was call twice today.  if you are put on hold, keep pressing 1 until you are first in line, i went from 8th to 1st in about 20 seconds.  then i had my say but these people have way too much information about you. age, address, obviously phone number; so why do they need your credit card number?  this is clearly a case of attempted id theft, if you give them the card number look out.
  • 0
    egm11
    my suspicion is these are folks doing the work from home thing.  they get paid per phone call answered.  the robocall goes out from a central computer but they callers are all over the country and get the calls per zip or area code numbers.  what it will take is to get the robocall central dialer and take them down from there.  somehow get a virus back into their system via the phone lines.  any smart hackers out there?  would really put a bug in their bottoms.
  • 0
    egm11
    i intend on seeing if i can cause the caller to go deaf.  i have a good police whistle.  next time they call, i am gonna give them a good blast.
  • 0
    goingbats
    egm11 - I'm behind you all the way. I'm heartily tired of Rachel and her minions. I thought a whistle or noise maker might just get their attention! I hope so!!!
  • 0
    MD Tess
    I get as many a 2-3 calls a week from "Rachel" on my land line but now these jerks have started calling my cellphone. Pressing "3" to opt out of future calls has no effect. Asking a person to stop calling results in a hang-up. The DNC List apparently doesn't work here, nor does turning them into the FCC.

    New strategy: speak to a representative with the intent of wasting as much of their time as possible. Don't give them any real information, improvise as necessary to keep them on the line. Think of this as a public service: you are helping to prevent a few more calls.
  • 0
    celewis
    This telmarketer/scammer calls several times a week. Or at least they used to. I have started wasting their time since they waste mine. Tell them you need help with your credit card. They like that! Next give them a false name, address, credit card etc. make up a fake account number and be shy of the required digits. Argue with them that you gave them the whole number. Tell them (in an earnest voice) that you know them from high school. Ask them how their mother and/or father is doing. Complain about the fungus on your left toe nail. etc. Tell them it may be too late to help you that you haven't paid on your credit card in a year and you are getting turned over to the credit bureau. Use your imagination and have fun.
    Keep them on the phone as long as you can (If you have time). This really drives them nuts. They went from calling dailey to maybe once a week. I figure evenually they will stop.
  • 0
    Kat
    I get a real person on the line.
    Then I scream the most blood curdling scream I can muster.
    I get a stress relieving moment.
    They end up changing their shorts.
    All's good.
    Keep calling.
  • 0
    B
    They never stop. Cell and Home Phone. Can never get in touch with them. If you start asking questions they hang up. It would be nice if the gov't would get involved and shut them down.
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