Harassing Phone Calls
Complaint
Gloria Engle
Country: United States
We have been receiving unwanted phone calls from Northland Group since 5/18/2007. They call from 1-866-380-8783 every day and ask for a person whose name I've never heard before.
It seems as someone used our address and phone number in their loan application, and Northland Group is trying to collect the debt.
For some reason people from Northland Group refuse to believe that the person they are looking for is not leaving with us, and continue their harassing calls.
I submitted my complaint to FTC, but I thought I should also let know here about this issue.
Northland Group
7831 Glenroy Road
Suite 110
Edina, Mn. 55439
800-800-8191
www.northlandgroup.com
It seems as someone used our address and phone number in their loan application, and Northland Group is trying to collect the debt.
For some reason people from Northland Group refuse to believe that the person they are looking for is not leaving with us, and continue their harassing calls.
I submitted my complaint to FTC, but I thought I should also let know here about this issue.
Northland Group
7831 Glenroy Road
Suite 110
Edina, Mn. 55439
800-800-8191
www.northlandgroup.com
Comments
DEBTORS CAN TELL THERE FUN LITTLE STORIES OF HOW THE STOLE MONEY FROM A BANK AND TRAVELED THE WORLD......AN NOW THEY HAVE TO SIT IN JAIL ABOUT....IT WOULD BE A GREAT WAY TO FILTER OUT THE DEAD BEATS FROM OUR SOCIETY......POLITITIANS WOULD GOO TOO!!!
The Northland Group professes to be a recognized leader in late stage receivables management as a result of their unique collection strategies, using highly-trained staff and years of experience. They claim that proven performance helps their business members (their customers) increase profitability and dramatically improve recovery rates while preserving the relationship with the "consumer" (meaning, the people they dun).
Their website is located at http://www.northlandgroup.com/.
Business
Northland Group Inc.
7831 Glenroy Road, Suite 250
Edina, MN 55439
800-800-8191
Business hours (CST)
Monday–Thursday, 7:00 a.m.–9:00 p.m.
Friday, 7:00 a.m.–7:00 p.m.
Saturday, 8:00 a.m.–5:00 p.m.
Sunday, Closed
THE FAIR DEBT COLLECTION PRACTICES ACT
http://www.bcsalliance.com/y_FDCPA_806.html
§ 806. Harassment or abuse [15 USC 1692d]
A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person.
(2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.
(3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 603(f) or 604(3)1 of this Act.
(4) The advertisement for sale of any debt to coerce payment of the debt.
(5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.
(6) Except as provided in section 804, the placement of telephone calls without meaningful disclosure of the caller's identity.
Well put, you even took the time to spell check. The fact that the Northland Group has been around for almost 30 years speaks to the way we conduct business and collect on debt from those who don't want to pay or simply can't. I have had people actually thank me for the way that they have been treated throughout our process. Stop the dramatics and act like an adult.
To callaway, above, typically we're open 8-2 on Saturdays, except for the last Saturday of the month, when it is 8-5.
I have asked them to send me a bill, which they have not done, by law, you have to send out a bill within 30 days of calling an alleged debtor, a year later, still no bill.
I just keep a record of every call, when I get enough of them, with no written communication, calling my atty, suing another collection agency and winning.
For those of you in Texas call Dean Malone, he works on contingency and specializes in collection agency abuse. http://www.deanmalone.com/
NCO paid me $30,000 in a harrassment suit for a bill I didn't owe.
Dean Malone recently won a multi million $ lawsuit against a collection agency for abusive practices, it's all on his website.
It doesn't matter if you owe a bill or not, collectors are not allowed to harrass you.
Look up your state's fair trade and practices laws, arm yourself with info.
Most states have a debt time limit, in Texas it's 4 years, after 4 years, they can't take you to court, they can still try to collect, but, if they can't take you to court, kinda pointless.
Send it off to them certified. If they continue to harass you or report this on your credit you can sue them under federal law in small claims court for $1000.00 per occurrence, payable to you.
Most of them have been sued under the Fair Debt Collection Practices Act before and know they can be held liable for their actions and the harassment will stop. If not sue them and get paid for your trouble
Spoke to one girl could not understand her, so she hung up on me, I called back spoke to a Stanley somebody, I told him to quit calling me, he said are you Tina Rhodes? I said I am not, and every time you call I am putting a trace on you, he said and what can the phone company do, I said turn it over to the local police, this punk said, I have told you I took your phone number off the list, what more do you want. So then I called the Northland Group; here is how that went;
Tina Rhodes is who they are asking for spoke to Stanley somebody, so I called the Northland Group, spoke to a Pat somebody, could barely hear him, he said well if you cannot hear me maybe you had better call back, I said no I will not call back, I am telling you now, every time you call I am tracing you, and there is nobody here by this name, stop calling me. I am still not satisfied, he said he was going to review the tapes to see who it was, they got my cell phone number don’t know how but they did, hope they do not call it. September 1, 2011 1:36
I am very angry that I was stupid enough to use my cell phone number, now what I am going to do is file a complaint with the BBB in Minnesota.
Here is their info if you want to stop them PLEASE TAKE ACTION AGAINST THEM WITH THE BBB IN MN.
Northland Group
7831 Glenroy Road
Suite 110
Edina, Mn. 55439
800-800-8191
www.northlandgroup.com
I am tired of being harrassed over someone else's debts, which probably passed the point of collection a decade ago.
They must be stupid to use a phone number that must be 13 years old!!!
Posted by researching a collection company (66.90.199.124) on September 20, 2011 at 11:32:53:
In Reply to: Northland Group Inc. Website or Email Address?? posted by Terry on September 20, 2011 at 08:57:41:
Northland Financial Group, Inc.
Minnetonka Minnesota
USA
Contact: Jamie Herbert
Northland Group:
The Northland Group, Inc. is a leading collection agency in the country.
We are located at 7831 Glenroy Road, #350, Edina, MN 55439.
Direct Telephone: 1-800-800-8191
http://www.northlandgroup.com/
1. Northland Group
Firm Profile...
http://www.northlandgroup.com/fp_home.htm
2. Northland Group
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3. Northland Group
...phone: 952 831 4005 fax: 952 831 7356 800 800 8191. E-mail us: NGI@northlandgroup.com. For all sales or marketing information...
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Hot Jobs...
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7. Hot Jobs
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COLLECTION PROFESSIONAL...
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