Harassing Phone Calls

ComplaintsUnsolicited Phone CallsNorthland Group

Complaint

0
Gloria Engle
Country: United States
We have been receiving unwanted phone calls from Northland Group since 5/18/2007. They call from 1-866-380-8783 every day and ask for a person whose name I've never heard before.

It seems as someone used our address and phone number in their loan application, and Northland Group is trying to collect the debt.

For some reason people from Northland Group refuse to believe that the person they are looking for is not leaving with us, and continue their harassing calls.

I submitted my complaint to FTC, but I thought I should also let know here about this issue.

Northland Group
7831 Glenroy Road
Suite 110
Edina, Mn. 55439
800-800-8191
www.northlandgroup.com

Comments

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  • 0
    Annoyed Also
    | 3 replies
    I received a letter from this company stating that I owe several hundred dollars for a credit card I never had. ( I don't have a credit card) I don't understand how these companies get away with this crap!!!!!!
    • 0
      tj replies to Annoyed Also
      | 2 replies
      They just guess at who they say "owes" the "debt".  Most consumers don't know what to do about unsubstantiated claims, so "guessing" costs them nothing, and may even pay off "accidentally" when it isn't even owed.

      The debt collection industry is getting away with fraudulent collection, and thinks it is somehow their "right" to harass people who don't even owe them.

      Send a letter disputing the alleged debt, mailed certified.  Under FDCPA, if you mail it within 30 days of receiving their first letter, they must cease all collection activity until they obtain and send proof you owe it.  If they continue collections after you confirm their receipt of your dispute via the USPS website, and continue to demand payment without first sending proof, you can sue them, for actual and statutory damages.

      If you have further problems with a debt collector on an unowed debt, file complaints with FTC and your state Attorney General, and contact an attorney.  Since FDCPA allows courts to award damages and attorney fees if you win, there are attorneys who take these cases on contingency.  You can find a consumer attorney in your state through www.naca.net
      • 0
        sbc replies to tj
        | 1 reply
        I have sent the letter disputing the debt. They just send a statement saying I owe the debt. They consider the fact that a number connected to your name is proof. I sent the a copy of the letter they sent me two years ago that confirmed the account was closed! I have always wondered is there any laws that say once cancelled they must remove your information from their data base? The crazy thing is after 30years of building a excellent credit along with buying and selling houses, cars and being an upstanding citizens I find myself threatened by this behavior. I have had the same phone and addr for years but now am considering disconnecting phone and getting a different number. I changed my PO Box and they had the new one in my credit file within a few months. I even checked my SSA account online and found that goes into you experian credit file. There is no privacy today. The system is pushing people to disconnect and hide or to falsify their identity.  I would love to have a credit card that did not sell my info or place it in the credit file until I defaulted.
        • 0
          tj replies to sbc
          This is pretty typical of debt collectors collecting on old junk debt.

          They use deception to brush off your disputes, instead of obtaining and sending validation from the original creditor.  It's deceptive, and collecting unowed debt through deception is both fraudulent, and violates FDCPA.

          They depend on you not knowing what to do, which allows them to walk all over you, even forcing you to pay unowed debts if, say, you have to in order to close a mortgage.

          You can sue them for deceptive collection in violation of FDPCA, and you can sue for false credit reporting, in violation of FACTA, but you want to make sure they don't slip off the hook.  Get an attorney.  You can find a consumer attorney in your state through www.naca.net
  • 0
    Really?
    This company just called me from 1-800 965-2571 so they must have many phone lines. Were they trying to collect a debt from me? NO! They were looking for a relative who lives 1000 miles away and wanted me to take a message for them. Now I'm a secretary?
  • 0
    John
    This company had send me a mail without the name of there company and I consider them a threat letter cause these deay you never know that the letter may contain some kind of virus or disease that will kill me so I had it thrown away or burn it so I dont get infected you never know if these company want to represt themself they should have there name on it otherwise they go trash and burn also calling me is also a flat no-no I just lost my job cause they harrased me and wont stop calling now Im in a processing a lawsuit against them for damage to me and lost of job they had better think real fast otherwise we will run them down.
  • 0
    Kym
    I just received a call for this company.  They asked for someone I have never heard of, then asked if I was that person's wife.  They actually called me by name which made me concerned if someone was misusing my information.  When I tried to inquire as to the purpose of the call, a "lady" by the name of Jessica Stratham?" hung up on me.  How rude!  What's the DEAL  with this collection agency?  The number was 866-572-8959.
  • 0
    southernmomma
    This company called our house from 1-877-867-3787.They ask for my husband and I have his power of attorney.I was laid off in 09 and I have health problems .My husband is disabled and also has several health issues.Theywould not tellme what this was about.They wanted another number for my husband,Iagain told them I was his power of attorney and then was asked to fax my information to them!I do  not give out my information over the phone or a fax!
  • 0
    Reg
    Contact your phone co. Or go on line and block there #. I program them in my phone with two words " don't answer " when they call I see those two words.
  • 0
    Real talk
    Should of never opened a acct than
  • 0
    M4
    | 1 reply
    Your all idiots who prob owe $ and won't pay your bills.
    • 0
      ready to sue replies to M4
      Hey m4, yo mus be one of those bottom dwellers that works for this unethical company. I owe no one any money, ergo, the calls are unwarranted.
  • 0
    Jim
    I owed Citibank Visa $800 in 1989. I never paid it (I was 19 years old and in college). It dropped off my credit report about 15 years ago. My credit score is now over 800. I get a letter/call from them about every other month or so. It reminds me of my fun college days!
  • 0
    Jim
    Credit Cards companies borrow money from the Fed at basically 0%. They then take this money, multiply it by a factor of nine (sometimes more), and then lend it to people at rates ranging from 4% (home mortgage rates) plus closing costs of $8-$10k, or upwards of 25% in the case of a Home Depot credit card.

    Let's say they average a 12% return on their money.

    They borrow $100 at let's say 1% annual interest.

    They pay $1 a year in interest.

    They lend out $900 ($100 x 9) at an average of 12% a year.

    12% interest on $900 is $108.

    So, they borrow $100, pay $1 for the pleasure, then get $108 annual return (110% annual interest) on that money.

    Big Banks then lend this free money that doesn't even exist to people to buy homes, keep the rules loose, and when people can't pay back this money (that never really existed), the Big Banks get a REAL HOUSE in return.

    This is called "Marginal Reserve Lending" and it is why Big Banks are filthy rich. Big Banks basically have the power to create money out of thin air, from money lent to them by the Federal Reserve they the FED created out of thin air!

    Keep the worker busy, tired, confused, barely above water, and angry at his "opposite party" neighbor, and you can walk on him forever.
  • 0
    Thebadapple
    | 1 reply
    The northland group only wants to help you, you guys are judging them just because they are a collection agency, but not all agency's are evil. And if you really don't want them to stop calling you all you gotta tell them is to not call you again and they'll remove the number.
    • 0
      ready to sue replies to Thebadapple
      You are a liar. and a bad apple.
  • 0
    KBJL
    Northland Group just called (02-04-2014). My phone programmed to stop ringing after 4 tones. I called them back & asked who they were, wouldn't tell me but wanted the last 4 numbers of my SSN, I said no, she said I can't tell you of the delicate nature of this call. I said well this will be your only chance to respond, due to my phone blocks calls that are out of area due to the delicate nature of my phone technology. Said i would receive papers in mail. I hung up.
  • 0
    Fighting Back
    Northland Group Inc called my phone without any authorization from me have not ever dealt with these scumbags,so I will complain every time they call until something is done I do not have to waste my time telling them they have the wrong number thats my phone & I will not take their crap!!!!!
  • 0
    Fighting Back
    CALLS FROM 1-866-275-6020 being a pest they will not control my phone I know my rights I will fight back!!!!
  • 0
    Abel
    Got a call from this company today and the rep stated I owe Capital One $820 and they are collecting it. The rep also stated that my last payment was April of 2016 for $20. All my credit Cards are current to date.  I told the rep to bring their scam somewhere else.
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