unsolicited delivery of instaflex

ComplaintsInternet Scamswww.instaflex.com

Complaint

0
capt john t. shepherd, USN (RET)
Country: United States
I recently took advantage of the Instaflex Free Trial Offer, and received the sample for which I am grateful.  However, today, I received an unsolicited package containing 90 capsules of Instaflex.  I did not order this, snd suspect that it is a marketing scam for which I may be charged on my credit card.  If so, kindly cancel what appears to be a unilateral insertion, by you,  of my name in the Instaflex program; and further,cancel any charges you may have placed against my credit card, and cease and desist from any future actions. Absent your explanation,  I intend to exert every effort to notify appropriate Federal authorities of your business practices.  John T. Shepherd, Attorney at Law.

Comments

  • 0
    tj
    | 5 replies
    You can find many similar complaints here:
    https://complaintwire.org/Category.aspx/0_btaz5npwCrQAjJcQ-yWg

    They appear to be running a typical "health product" cramming scam, getting consumer account information through a "free trial offer", then cramming repeated shipments and charges.

    Such scams often evade attempts to cancel, just as they often hide the "automatic shipment" terms they claim authorized them to repeatedly charge you.  Although the products typically cost little, they are generally set up to make their money on the crammed overpriced charges, since it may take many people several months to figure out how to stop the charges they weren't expecting.

    Your best protection is to file a fraud dispute with your bank and block your card number to prevent additional fraudulent charges.  Follow up with a written fraud dispute or fraud affidavit sent to your bank's dispute address.

    You may also wish to file complaints with FTC, your state Attorney General, and at www.ic3.gov
    • 0
      gail000@hotmail.com replies to tj
      | 1 reply
      I recently applied for the free trial and received another bottle the following month, whilch I do not want
      • 0
        robert neuwelt replies to gail000@hotmail.com
        I have the same problem The company keep sending me bottle of 90 capsules and keep charhe ma crdit card how to stop it ?
    • 0
      Clay Gustaveson replies to tj
      | 1 reply
      The product was totally ineffective.  I have been charged for an unsolicited bottle.  That should tell you something about the product and the company!
      • 0
        jacques nadon replies to Clay Gustaveson
        please stop charges to my card, i advice my bank to stop any payment from you.
    • 0
      Leroy W replies to tj
      I am a victim also. Ordered the low priced initial offer for joint relief.  Along with a letter after their 30 return period my credit card company, american express, rebilled my account after I requested no further charges from this company.  Too late to return the garbage. It would not be as painful if the product worked. Screwed over several times.
  • 0
    Instaflex Support
    | 4 replies
    Mr. Shepherd,

    we'd be more than happy to assist you with your account.  If you can contact us at 877-869-3310 or support@instaflex.com we'd be happy to help.

    Thanks,

    instaflex support
    • 0
      gail schechtel replies to Instaflex Support
      You will be able to find my name in your records, so please cancel my account, I do not wish to receive anymore orders of instaflex, thank you.
      gail from mesa
    • 0
      gilles lambert que. canada replies to Instaflex Support
      | 1 reply
      i would like to cancel al future delivrey of instaflex because i will by in canada  august 21 2012
    • 0
      Beverly Griffiths replies to Instaflex Support
      i would also like for you to cancel my account.   Please stop any further shipments of Instaflex to my address.
      No more charges to my account also.  This is obviously a scam!!
  • 0
    tj
    This is a pattern of fraud common with on-line purchases of overhyped "health products".

    Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges.  Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.

    Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.

    Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money.  That is why you MUST dispute unauthorized charges immediately through your bank.
  • 0
    William J Tuttle
    I also sent for a "Free sample"  and continue to get it delivered,although I don't recall asking for continued delivery. I also don't recall ever giving them my credit card number, so it makes me wonder how they acquired it... This is a scam through and through. Beware!
  • 0
    Claudette Ward
    I am cancelling instaflex
  • 0
    Claudette Ward
    they are coming faster than I can take them please do not send any more.Do not use my credit card any longer.  thank you
  • 0
    Claudette Ward
    I alerady did
  • 0
    Peg Geary
    I did call and cancel my Instaflex.  Spoke with Nicole.  She was most gracious in the canceling of any further deliveries.  Hopefully there will be no deliveries in future.
  • 0
    Joanne Whiting
    PLease stop sending me Intaflex! I am registering this with my credit card Co. and will no longer pay for it, If it shows on my bill another month I will call my lawyer.   Joanne Whiting
                          108 Shaker St
                          New London, NH  03257
  • 0
    cindy
    unsolicited charges to my credit card--stop immediately--my father just passed away and I do not want any of your products and will gladly ship back the one's you sent me without my permission.I recently took advantage of the Instaflex Free Trial Offer, and received the sample for which I am grateful.  However, today, I received an unsolicited package containing 90 capsules of Instaflex.  I did not order this, snd suspect that it is a marketing scam for which I may be charged on my credit card.  If so, kindly cancel what appears to be a unilateral insertion, by you,  of my name in the Instaflex program; and further,cancel any charges you may have placed against my credit card, and cease and desist from any future actions. Absent your explanation,  I intend to exert every effort to notify appropriate Federal authorities of your business practices
  • 0
    M Fanning
    Ditto to all of the above complaints.... product is sent at inflated price and does NOT show up on your c.c. bill under the Instaflez name..... BEWARE!!!!

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