pay day loan that was paid off back in 2008

Complaint

0
karey mueller
Country: United States
man called yesterday left number to call back on my machine at work.  Said he needed info about a check.  When I called back told them I had prove that this had been taken care of.  He wanted me to fax it over.  Well I am not going to fax over a bank statement.  Gentlemen already had my social security number and my email address. The number came across caller id as 719-387-0384.  Gave me number to call back as 877-787-5582 Ext/ 271 Name is Will.  Fax # is 702-463-8752.

Comments

  • 0
    tj
    Rovo made their "Consumer Alert" page.

    http://www.edcombs.com/CM/Custom/TOCSpecial.asp
  • 0
    CEECEE
    I just filed a complaint against these idiots with the FTC and the Nevada BBB. They refuse to validate/verify my debt, told me I had a civil complaint against me in my county, which I don't because I called them to make sure. Plus I sent a do not call letter and they just keep calling anyhow. They are very scary to me... I am going to file a complaint with my state AG next. If it were a legitimate bill I know I would get a copy. I really don't know what the bill is... I believe they are violating all sorts of laws. One letter says Rovo and Associates, but then underneath it says FFG, then the mail is postmarked in Michigan, but the letter is from multiple addresses in Nevada, and the phone calls are from North Carolina!! What a mess!!
  • 0
    tj
    Should you have additional problems, file complaints with FTC and your state Attorney General, as they might not be in compliance with your state's debt collection laws, which may require licensing or bonding.

    In addition, contact the Nevada Division of Financial Institutions, which is responsible for regulating debt collectors in the state of Nevada.  Although they currently appear to be licensed in the state of Nevada, they had a run-in with this agency a year ago due to engaging in debt collection without any license.

    http://www.fid.state.nv.us/
    http://www.fid.state.nv.us/New_Sitemap.htm#Contact
    Division of Financial Institutions
    2785 E. Desert Inn Rd.
    Las Vegas, NV 89121
    Telephone: (702) 486-4120
    Fax: (702) 486-4563

    There are consumer complaints reporting their collection of faked "payday loans".
    What do they claim is the name of the original creditor?
  • 0
    ary
    Hello,
    I have received a couple phone calls from a RORY from ROVO and associates who works with Frontier Financial Group. He states that I need to pay 3899 in full or I will be sued for my paying my best buy bill. This is the first time I have heard from anything having to do with my best buy account for 3 months. I just paid $180 on it in January and now they are telling me I am being sued because I defaulted on a credit card. They said they sent me a letter but I did not receive one and they sent me an e-mail, but it is very vague and telling me something completely different than the guy on the phone was telling me. I have looked online and most people tell me frontier financial group is a phony and just trying tog et your money, I just want to do what is right. Should I contact the original credit I was working with and figure this out because coughing up money to a company I am not sure of. They also have a D+ rating with the BBB.
    Any advice would be great! Thank you.
  • 0
    cad
    ary...yes call the original creditor and make payment arrangements with them..now if they sold the debt to them then you have to deal with the low-life's..
    first demand full validation..
    when you opened and closed the account
    all payments and charges made on the account
    how they charged the interest,they always make mistakes in there favor..you want to do the math..
    you want to see the contract with your signature on it..
    the law is on your side..what if some payments you did make and it wasn't credited
    second...check the
    SOL out maybe this debt expired and you cannot be sued..you have to check the sol in your state..
    third..make sure there licensed to collect monies in your state.
    remember there thieves do not send them a personnel check or give them your bank info,once they get the check from you they have your account info and routing number and the banks name,,remember they got caught taking monies out of peoples account illegally.
    if you decide to pay use money-orders and if they don't accept money orders then you say to them..WHEN YOU DO ACCEPT MONEY ORDERS THEN GIVE ME A CALL,believe me they will call you back,,,don't pay them until you check everything out...
    also if your not working or have any assets they will not sue you there is no money to take from you so they wont sue in most cases..
  • 0
    So patheric
    Its kind of sad that people that truly owe debt, want to blame those doing there job a harrassaing, we have all been there..so dont incur more then you can handle, pay cash and you wont be in this sitaution.  For all of those of you who consider them scumbags, consider this they make clsoe to 6 fiugre salaires...maybe those whing about being harrassed should think about a job change...then perhaps you can pay your bills...
  • 0
    Funny
    read your contracts, it sounded good when you wanted the $$ and now that they want it back you want to complain....really stop whing
  • 0
    Cthis
    If you paid it just turn over the documents, I had to do it for years...but the burden of proff is on you,...I FOUND those that get the loudest and maddest usally didnt pay it...
  • 0
    tj
    What is sad is that the debt collection industry tolerates scammers pretending to be collecting on faked debts.  

    If they had any sense of professionalism and duty to the public, they would assist in shutting down the fraudulent operations among their industry that are giving them the highest rates of complaints with FTC.  Instead, they spout the same tired platitudes about responsibility and debt, ignoring that many people who pay their bills are being harassed by the predators in their industry, including their own peers dishonest enough to attempt collection even when they are too lazy to actually skip-trace accurately.

    Using deception to collect debt is illegal.  Using it to collect unowed debt from the wrong people is fraud.
  • 0
    tj
    If they are making up "debts", there is no contract, just fraud.
  • 0
    ccm
    lol..they make close to 6 figures lol..sleazy collectors if there lucky might make 20,000 a year.
    SIX FIGURES YEAH RIGHT HAHAHAHAHAHAHA
    your stupidity amuses me
  • 0
    Marin
    SO sad so sad I know why they called me. Roommate over 2 years left and owes me rent and ultilities. I do not owe debt so it must have been her. She is in the wind. I have fun though when someone calls and they are funny too. Keep calling!! I am in a wheelchair and no good tv lately. I need some fun.
  • 0
    tj
    If the fun wears thin, and you are having problems with harassing calls from them, contact the Nevada Department of Financial Institutions.

    Word is, they are on their sh*t list.
  • 0
    Really
    If you could give advice about FFG before you got involved; what would it be?
  • 0
    tj
    Know the laws that debt collectors are required to follow, like FDCPA and FCRA, be aware of what others have experienced, and recognize illegal behavior, like deceptive or abusive collection, when you see it.

    When contacted by a debt collector, always promptly dispute and request validation of alleged debts, and send your request in writing, mailed certified, in case you need to sue for continued collection without validation.

    Recognize when you are being fed BS, file regulatory complaints on all violations with all agencies, and get an attorney if you need to.
  • 0
    tj
    False.  

    But then you are a debt collector so of course you would claim the burden of proof is on whoever you call.

    Many paid accounts find their way to debt collectors, through "billing errors", or failing to scrub the account records before selling them, or just transferring the whole customer database for some purchased or bankrupt business to let the debt collector figure out who owes what.  This can result in lots of fraud, as debt collectors, knowing they may have no access to reliable records, may use illegal tactics to collect anyway.

    Federal law (FDCPA) requires debt collectors to obtain validation directly from the original creditor.  Their own records cannot be trusted.

    Furthermore, SOL exists for a reason.  Without it, everyone would have to keep every record and cleared check for the rest of their lives.  You get some demand on a "debt" past SOL, and past the FCRA 7 year limit, tell them to get lost.  That is what any business would do, including their own.
  • 0
    tj
    And as with all strangers, keep in mind the standard BS detectors and fraud indicators:

    There are no "coincidences".
    All communications has meaning, just not the meaning your adversary is saying.

    Deception represents a capability (a policy that tolerates it, trains for it, ignores it, etc.), that once you find it, means it can or will be carried out in a variety of forms.  Abuse is a partner to deception, as it is aimed at blocking your access to information that might uncover the deception.  Abuse and deception work toward the same goals, and are indicators of the same capability.

    Detecting deception implies the likelyhood of more deception, as it shows the existence of the capability to deceive, along with the will and intent to do so.

    What people tell you is what they want you to believe.
    What they do is based on what they believe.
    If what they do is to deceive, then there is a reason in their minds for choosing to do so.

    Abuse and deception are illegal tactics, so when you find them, they are being used for a reason.  Look to motive.

    If you find abuse and deception aimed at evading validation, it points to either no validation is available, or your adversary already knows you don't owe this "debt".

    Leaving out information is as deceptive as giving you false information.  Denying you information that would prove you don't owe a "debt" is just as fraudulent as fabricating a forged document alleging you do.

    If you find abuse, look for deception.
    If you find deception, look to motive.  look for fraud.
  • 0
    tj
    Debt collection is a one time zero sum game.

    This is different than normal business, where companies have to keep their customers happy and keep delivering a good product, or they go bust.  A company with a product that it has to sell to customers has a strong incentive to get repeat business.  This makes it a repeated round, non-zero sum game, where optimal strategy is "tit-for-tat".  You screw me, it's going to cost you next time.

    By contrast, debtors aren't customers, and debt collectors assume that what they do to someone today makes no difference tomorrow.  They don't expect debtors to learn from their mistakes, or to learn that they are lying or cheating, since all that matters is the debtor on the phone at the moment, and 5 minutes from now, that will be someone else.  Optimal strategy is go for the money, whatever you can get away with, since you are never dealing with this sucker again.

    Against that, smart consumers demand proof of any debt, and investigate ANY debt collector they are approached by.  Recognize the incentives your adversary operates under, and know from others what they are likely to pull.  In particular, know when they have crossed the line, and what your options are.  Extract a price when they cross the line.  That is optimal strategy when you are dealing with an adversary who believes they get to play a one off game.  You convert it to "tit-for-tat", based on reported experiences of others.
  • 0
    Flood the [***]!!!!!!!!!!!!!!!!!!!!!!
    I have no debt, do not write checks and do not owe these SCUMBAGS anything. I got tired of these [***] calling every day, every night, even weekends sometimes as late as 9:00pm and googled the hell out of them until I finally came up with this:

    Rebecca Hnyda
    Client Services Manager
    Frontier Financial Group
    1291 Galleria Dr. Suite 125
    Henderson, NV 89014
    (702)586-4444 ext 238
    (702)463-8752 fax

    rhnyda@frontiernv.com

    Also the following:

    smazzara@frontiernv.com

    mhall@frontiernv.com

    jduncan@frontiernv.com

    CALL (flood the phone lines, fill up their voicemail the same way they do us with their $hitty automated messages), EMAIL, FAX!!!!!!! DO WHATEVER YOU HAVE TO.....

    HARRASS THEM THE SAME WAY THEY CONSTANTLY HARRASS US!!!!!!!!!!!!!!!

    DIRTY [***]!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    P.S.  I know their are a lot of websites dedicated to these prick telemarketers/harassing phone calls.  Feel free to copy and paste this on other sites so FRONTIER FINANCIAL GROUP AND THEIR DEGENERATE COHORTS can get a taste of thier own medicine.
  • 0
    tj
    File complaints with the Nevada Department of Financial Institutions.

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