Complaint

0
vic konstan
Country: United States
This company at 845-770-0061 keeps calling my cell requesting to verify my name and my address. I asked who they are and why do they want my address. They tell me they want to send a business proposal to me, yet they refuse to give me the name of their company. I looked up the reverse phone number and found the name Paetec Communication in Nyack,New York. I contacted their parent office at 845-675-4485 and STILL nothing has been resolved. I am also on the do not call list and their reply was it does NOT affect us!!! These calls are annoying and upsetting. I told them I am NOT interested and to remove my number at once. I have ALL the phone records on my cell and would appreciate a stop to this harrassment.

Comments

  • 0
    tj
    | 15 replies
    I am assuming you found "Paetec" connected to 845-675-4485, here, or via a similar listing:
    http://whois.domaintools.com/nyack.edu
    The number appears to be associated with a college, so I don't know what sort of "business proposal" they might be connected to.

    Alternatively, maybe 845-770-0061 is associated with a telemarketer that has a common ISP or telecom provider to the college.


    This shows up.  Several reports that it is a debt collector, CBE Group.  Do Not Call list applies to telemarketers, but not generally to debt collectors, although they failed to accurately identify themselves, failed to state they were a debt collector, and pretended to be, in effect, telemarketers, in trying to get your name and address.  

    A recent court decision found that debt collectors may not violate one provision of law (FDCPA says debt collectors must identify themselves as such) in order to comply with another provision of law (it also says they may not disclose debts to third parties).

    They have "cleverly" violated FDCPA if they are attempting to collect on a consumer debt.  Repeated calls, repeatedly refusing to identify themselves as debt collectors, or by name when asked, are repeated FDCPA violations, and also abusive.

    If you keep getting hang-up calls from them, then they are using an autodialer to call a cell phone, which is a violation of FTC and FCC  (and some state) autodialer rules, whether they are debt collectors or not.

    Did they state who they were trying to reach?
    Are they trying to reach some other person?
    How long have you had your cell phone number?

    https://800notes.com/Phone.aspx/1-845-770-0061

    "Rating: +1 rcrparalegal - 5 Nov 2009
    I've been getting them 3 or 4 times a day.  It is from CBE Group, Inc.  They are out of IA and are a medical/credit card collection company.  They NEVER EVER leave a message.  They call from 53 phone numbers that I know of.

    I did a *69 on this very number and got someone on the line.  They were looking for someone at my number that doesn't live there.  They won't tell you why they are calling or give you any information.  The only way to get them from calling you is to file the formal FCC complaint and mail them a copy via certified mail.  You can find their information at CBEGroup.com.
    Caller ID: 8457700061
    Caller: CBE Group, Inc.
    Caller Type: Collection Agency
    ..."

    Additional complaints:
    https://whocallsme.com/Phone-Number.aspx/8457700061

    Note the line: "this is a business matter for a family member".
    Also note they are reported to be a debt collector for Direct TV.

    http://whocalled.us/lookup/8457700061

    "...
    Charlie
    In fact, I have just found their website and different addresses that they use: cbegroup.com. Addresses that they use include:

    Corporate Office and Operational Center
    131 Town Park Drive, Suite 100
    Waterloo, IA 60701
    800-925-6686

    Brance Operational Center
    1031 Office Park Road, Suite 6
    West Des Moines, IA 50265

    Branch Operational Center
    6151 Powers Ferry Road, Suite 210
    Atlanta, GA 30399

    Branch Operational Center
    7700 West 119th Street
    Overland Park, Kansas 66213

    ....
    Rachel
    CBE has been harassing my house. I finally let them have it. They have harrassed my house long enough. Who pays for these phone calls, or phone bill. I do not get much answer out of the party on the opposite line. They are unbusinesslike. And do not stop calling. Only say this is a business matter for a family member of mine. I take phone messages during the day, so I am family, so its my business too.

    2009-11-09 19:18:20 UTCanynomus
    direct tv placed collector
    ..."

    BBB report for CBE Group.  If you are getting calls for someone else, and they keep calling even when notified they have the wrong number, try a BBB complaint.  Include in your complaint any known violations of law.  They are a member, and must respond to maintain their rating.

    http://www.bbb.org/iowa/business-reviews/coll ... erloo-ia-100794

    And if you are dealing with Direct TV, you should know this:
    http://www.seattlepi.com/local/413312_complaint15.html
    • 0
      Smiley78 replies to tj
      I just started getting calls from them there calls are coming from Poughkeepsie ny. I won't tolerate them calling my home either. I think it's rude that they even call on weekends and late at night. Whatnot this world coming to.
    • 0
      Sam replies to tj
      | 13 replies
      I worked for a debt collections company and just recently as in 3 days ago quit.... The Fare Debt Collections Privacy Act clearly prohibits hippa violation. Meaning you must ID by full name mailing address or full name DOB and last 4 of your SSN. By law they can not tell you what type of financial company they are in till they verify the correct party that owes the debt. They also must tell you that " this is a attempt to collect a debt and information could be used for that purpose. The call maybe monitored or recorded for quality assurance" you may request  a cease and detest. ( aka DNC) however you may also request the info in writing. So no they never broke ANY federal laws....
      • 0
        Those are your obligations.. replies to Sam
        | 2 replies
        Consumers have no obligations whatsoever to talk to anyone on the phone.

        Regardless of your training, it is commonplace for debt collectors to violate FDCPA.  This site is full of reported examples, some connected to scammers engaged in fraudulent collection of fake "debt", and some connected to collection agencies later raided by FTC.
        • 0
          FDCPA provides for validation.. replies to Those are your obligations..
          | 1 reply
          It is a security risk to disclose or confirm identity information to unknown callers on the phone.  The fact that they may have some information is no verification of their legitimacy, and confirming even pieces of your identity information may allow an identity thieve to piece together enough to use for fraud.  In addition, there are "debt collectors" who attempt to use having your SSN or past addresses as a deceptive substitute for validating an alleged debt.  Some of them are faking, using credit reports and Accurint to collect bogus "debt".

          FDCPA requires a "g" letter be sent within 5 days of first contact.  It also allows consumers to demand validation, and that debt collectors cease collection until they provide it.  The phone is an insecure substitute for mail communications to identify and verify an alleged debt before paying.
          • 0
            With the Do Not Call list, replies to FDCPA provides for validation..
            there are basically 2 types of calls I receive: 1)  people I know; 2) violators of the law engaged in deception.

            If I ask you directly the name, address, and phone number of your company, I expect an honest answer.  If you evade such a simple question, I classify you as one of a long list of fraudulent callers assumed to violate TCPA.  My response to such callers playing games is to immediately file complaints, on the FTC site, and the CFPB site.
      • 0
        d replies to Sam
        absolutely under no circumstances provide this company with any information - that includes dob, ssn , partial ssn, adress etc.
      • 0
        Steve replies to Sam
        | 1 reply
        Hippa? That is for your health information not financial information. Do not listen to this person.
        • 0
          bonniesites.solutions replies to Steve
          and they spelled it wrong, it is HIPAA.
      • 0
        Mimi replies to Sam
        First of all, it's HIPAA.  Secondly, HIPAA stands for the "Health Insurance Portability and Accountability Act" of 1996.  In other words, HIPAA regulations provide rights of privacy for individuals, including those individuals aged 12 to 18. Under HIPAA regulations, health providers must have a signed disclosure from individuals before releasing any information related to their health care to anyone, including their parents. HIPAA applies to all health plans, healthcare clearinghouses, and healthcare providers that electronically transmit health information in connection with standard transactions. Standards for transactions are as defined under HIPAA by the Electronic Data Interchange (EDI) of administrative and financial healthcare transactions.
      • 0
        Tim replies to Sam
        | 5 replies
        This is what paetec communications leaves me daily...

        And the reason he receiving calls from IRS is to inform you that there is a legal case has been filed against your name and under you social said before we take any legal action against you please call and our number at 315-506-6912 I repeat it's 315-506-6912 don't try to disregard this message and do return the call if you don't return the call or if I don't hear from your attorney either as the situation unfolds on you goodbye and have a blessed day…”
        • 0
          mariah replies to Tim
          I live in Canada and am constantly receiving these calls.  What is the IRS calling Canadians about ???
        • 0
          James replies to Tim
          I am now receiving these calls daily myself. How did you make them stop?
        • 0
          Joy replies to Tim
          | 1 reply
          I received calls Friday this coming from multiple NJ Phone numbers. The message was similar to what you wrote above. I simply blocked all of the similar phone calls. I never answered any of the calls. I do not owe the IRS any money.
          • 0
            Joy replies to Joy
            My calls were from PAETEC Communications in Bayonne, NJ. All from different phone numbers.
        • 0
          JerZ replies to Tim
          I too have gotten these same voicemails. But i am actually here today, because i received an email from,  Paetec communications; out of bayonne, NJ. Tele phn #201-215-5589.  Here is the email copy/paste:
          ATTENTION: Final Notice of Your Package In view of your inability to
          receive your package with registration #: CT8100AF has been originally
          scheduled to be delivered to you by an agency, and this package in a
          golden metal box valued $11.5 million mistakenly arrived at Chicago
          O'Hare International Airport terminal 5 via British airways flight
          no.BA297 from Heathrow airport London sometime ago. The package with
          registration no,#: CT8100AF has been cleared by the USA customs and is
          100% legitimate.

          The agency, attached to the airport, city express delivery (c.e.d) who
          delivered your package to your address have just return the package to
          our storage facility at the Chicago Airport, due to incomplete
          address.Please reconfirm these information:

          1. Country: .....
          2. Your full name: .........
          3. Your current address: ..........
          4. Your phone number: ............
          5. State and city: ..........
          6. Nearest airport to your location: ......
          7. Your Occupation: ...............
          8. Age/sex: .............

          Note that this notice serves as our last recovery notice to you as our
          department will be compelled to shortlist your package as an unclaimed
          consignment, and maybe forfeited. Note: Delivery of your package from
          the airport to your residential address is free once you pay the storage
          keeping fee.

          Best regards,
          Mr.Steve Smith
          ************************
          What a joke. So they can tell me about a “gold metal box valued at 15 million”, that they claim to have in their possession, waiting for me to contact so they can deliver said package. But they have to confirm my info.  Yea, okay….
          So i looked up on the Chicago ohare cargo website to track package with the reg # they said was in this package, and tbh…the entire is quite confusing and i couldn’t figure out where to enter the info.  So i reached out to the director yesterday (10/30/21), of the cargo dept., and now am just waiting for a response to this ridiculous claim. The $11.5 mil is just a bit over the top and unbelievable, really.    Haha. They must really want me, bad.   Lol
          Now, am Bout to LEAVE a complaint with the BBB website.  Good luck everyone
  • 0
    Kara
    I got a call from these guys today, the guy claimed to be from the Great American Photo contest ( I did enter a picture ),he told me that my daughter had been selected to be in the big contest, all I had to do was pay a one time fee of $19.99. I told him I couldn't do it today, thought it was real, he said he would call back tomorrow, but he called back 30min. later. I told him I wouldn't do it and then he hung up.

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