Fraudulent Charges

Complaint

+1
Kim m
Country: United States
I ordered the Diamond Z4 ring for $20 and $6.99 s&h.  It has been about a month and I still have not received the ring.  Over the last two weeks, I have received two calls from their sales people to send me free earrings and a necklace for a 14 day free trial. If I chose to keep the necklace, I would be charged $53.96. I was not interested and told them so before they could even finish their speech.  I was charged TWICE for $53.96 on the same day!  I called my credit card company and told them the charges were fraudulent and they removed the charges. It's amazing to me that they think they can get away with ripping people off. This company is BOGUS!!!

Comments

  • 0
    Caroline in TX
    | 1 reply
    I received my ring within 2 weeks of ordering in December 2012, and also upgraded to the platinum setting, however, now, just 8-9 mos later, the rings are tarnishing and rough...    definitely not worth it!
    • 0
      Nia replies to Caroline in TX
      Well there not real...so I would advise you to take them off when submitting in water. Dont try to emmerse them in cleaning solution.
  • 0
    Nia
    | 1 reply
    I ordered the two set ring with no problems!!! I love it!!!
    • 0
      Anonym replies to Nia
      You are a liar, shame on you.
  • 0
    Not Stupid
    Just saw the commercial and thought it was a bunch of BS.  Just gonna throw this out there to everyone who bought this.  You may want to re-evaluate your thought process before buying things in the future.  If somebody says that something is worth $30,000 dollars somewhere else but you can get it from them for $20  ... I mean, it's unreal that I even need to explain this.  IT'S NOT REAL.  It does't take a genius to figure it out.  For those who bought it and went through rough times with the company, well... you probably deserved it.
  • 0
    Anonym
    | 1 reply
    This is the biggest bunch of bull [***] a have seen.  Liars, liars, liars......

    Beware, they will take your money and you will never hear from them again.
    • 0
      Anonym replies to Anonym
      After raising hell by going to the Telebrand facebook site and posting several messages (that were deleted) I received an e-mail that said my order had been shipped on the 26th.  I paid an additional  8 dollars to expedite the order, haven't received it yet.  Didn't think I would and don't think I will.
  • 0
    Disappointed
    I place the order on 1/3/14 and I hope it comes because they have taken the money from my card. I called my card to see if the money had been debited there is no trace of the transaction. I looked at my bank account no trace of the transaction, but when I use my calculator and subtract from previous balance to the balance I have now it was deducted. I did receive a confirmation number and a confirmation email on 1/3/14 after I placed the order. I went into the site to track it and my order number is not pulling up anything. UGGGGGGGGGGGGGGGGG!!!!!!!!!!!!!!!!!!!!!I believe this is a scam.
  • 0
    me
    It's and scam  and they wanted  u to up grade the ring and didn't show you and upgrade and there is NO. Number to call scam scam scam. Don't buy your  I heard your credit card will be charged twice or more scam
  • 0
    MrsFord2913
    I order this ring I'll say about two weeks ago and I did not know they had a complaint site until now, I hope that I receive mine because if not I will sue this company. Not because of the money but due to the fact if you advertise merchandise you should stick with the rules of the game. And that's to keep the promise you guys make to us customers.
  • 0
    JacquieB
    I just ordered my ring set. Total cost is about 30$. After reading all these posts.....I'm sick to my stomach cause I used my real bank card. I already called customer service and they said it should arrive in 2 - 4 weeks. I'm really worried that I'll be overcharged. I'll post whatever the outcome is. Crossing my fingers and hoping for the best!
  • 0
    raychel
    I ordered one and i know its not real.. but god damn its beautiful and everybody that sees it thinks its real.. its still a beautiful ring, fake or not, best 20 dollar ring i bought:)
  • 0
    JJ
    It was a Cz and I received my ring! I knew it was a fake ring. CZ is Fake. It is beautiful. I love my fake cz ring for twenty dollars! LOL
  • 0
    Manny
    I was just ready to order the rings, but after reading all these bad experiences I will never try. THANK YOU!!!!!
  • 0
    Natasha
    I'm glad I googled this so called $20 ring, it seemed a little too good to be true. Majority Rule$!!!!!!! For me at least if there are 50 comments and only 5 of u had no issues I'm definitely NOT ordering this.
  • 0
    Gunny
    Ordered ring over automated system. Got it about month later. Nice ring set. Gonna check debit account make sure didnt screw me with multiple charges keep u posted!
  • 0
    Gee whiz
    I ordered the ring on the computer an then mins later CANCELED THE CARD...my bank told me there is no way for them to take any more money out.  So.... I will go get a new card from my bank.  I only have two things come out automatically every month.  I think Id rather shop at JTV, QVC,SHopNBC, HSN.  by the time I upgraded to the band ring 9.99, an 9.99 for 4 to 5 day delivery I should have  ordered from QVC,,,in fact the PC im typing this on is from QVC.  I wont ever buy [***] from a crappy telemarketing company again.  I just wonder who gets paid when someone orders ON LINE.. i had to OPT out of the necklace, earnings, and some other options.  WELL THEY CAN NOT TAKE ANY MORE MONEY...I CANCELED MY CARD.  SORRY FOR THEM I NEVER ANSWER MY PHONE. If i get a message they cant ship my order my bank will deal with them an i will spend a lot of time posting how fraudulent the company is.   if i do not get my silver rings with CZ4 stones my bank will set them straight.  I protected my self after reading the negative reviews.  I do have a real 2ct princess diamond, I wanted this to go on a cruise with a fake one.  I don't know perhaps i be better with NO bling in the Caribbean.  LOL  I thought I try this for 20.00 but after all the other 9.99's they want its a joke, this fake diamond looks exactly like my real 2ct princess cut solitaire.  none of the home shopping has the exact cut in 2ct that is cheap enough.  OH well... I might have to reset this 2 ct fake if it looks good in a diff setting.  JTV has a exact fake diamond CZ they call Bella but they want 168.00 for a fake diamond... hmmm Hubby is glad i canceled my card, I left the change for this fake ring on there.  I hope i get it in a few days.  Why cant people an company be honest an say upfront what the product is not try an scam people.  Karma will come back around.
  • -1
    Sr Anthony Wilkins V.P
    | 1 reply
    This message is for all who has had a problem with the company.

    The only reason why you never received your order is because you cannot speak properly and the system cannot understand your Hispanic accent.
    • 0
      DEE replies to Sr Anthony Wilkins V.P
      I ordered this back in April,
      I payed extra 9.99 or what ever that was for 3 to five business day delevery.  well It too forever for my order to even show up on the You can track your order thing, Today when i did check it had my address wrong, HMMM I order this ON LINE an typed in my own address.  (my guess they do this on purpose so they never even send anything, they just keep you hooked saying you get it. ) I KEEP SAYING GOOD LUCK TRYING TO CHARGE ME I CANCELED MY CARD.

      the very day I ordered this ring, I checked the reviews an came across this complaint site, I think there are others.  any way,
      I canceled my card with in MINs of ordering, so that they could not keep CHARGING ME.  NOW as of last week I had made a FRAUD report my bank,  TWO TIMES, I call the company, i get an indian man... no matter what you say, or Q. you ask they say Im so sorry mam ... thank your for your patience.  I understand your concern.  I was told the ring takes 4 to 6 weeks, in same call they saw it was sent out May 2.   hmmmmm Im like you work for a fraudulent company who steals peoples money how do you sleep at night?  NO answer from him,,,I said  if i took your money for a product an never sent it how would you feel.  INDIAN MAN  oh Miss im so sorry for your inconvenience.  talk in circles round an round.  like talking to a robot.  
      today they said they typed in my correct address.  said 4 to 6 weeks no charge.  Im like F***in right no charge I CANCELED MY CARD.  Im like GET A REAL  JOB WITH A REAL COMPANY.  again they just talk in circles, i was told the FIELDS where you type in your address was to many charters, HOW CONVENIENT FOR YOUR COMPANY.  LOTS PEOPLE HAVE LONG ADDRESS.
      AN THEN I SAID I PAID EXTRA... for 5 or 6 day delivery, what up with 4 to 6 weeks.  OH MAM we TRY an delivery it sooner.  then i was told it was sent right then,,,, then back to 4 to 6 weeks, OH an i get 5 dollars back some how, im like NO I canceled my card.   he said no its 5.00 off same purchase, im like what.  im not ordering jack s*** from your fraud company ever.  you can't put no MONEY back on my card, I canceled my card.  he just keep talking in circles in Indian accent, apologizing for my inconvenience an my concern about my order.  AN REPEATING WHAT I ORDERED AN MY RIGHT ADDRESS..... WT  FREAK.... IM LIKE IM GOING to get lawyers, call NBC< CBS< ABC go to social networks an be a PROBLEM for you jack a**  company.  i did not order an imaginary item.  DON'T ORDER FROM THIS COMPANY.  GO TO HOME SHOPPING,  or even Overstock.com, they get your your stuff PRONTO.  .
  • +1
    Flip-FlopMomma 👣👣👣👣
    I'm, so thankful that I found this site, bc I was just about to order these rings...  Looks like I'm not just giving my money away, Thanks to you all for the comments!! !! !!  💍💍💍😃

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