Fraudulent Charges

ComplaintsClothing & JewelryTel Diamond Z4

Complaint

+1
Kim m
Country: United States
I ordered the Diamond Z4 ring for $20 and $6.99 s&h.  It has been about a month and I still have not received the ring.  Over the last two weeks, I have received two calls from their sales people to send me free earrings and a necklace for a 14 day free trial. If I chose to keep the necklace, I would be charged $53.96. I was not interested and told them so before they could even finish their speech.  I was charged TWICE for $53.96 on the same day!  I called my credit card company and told them the charges were fraudulent and they removed the charges. It's amazing to me that they think they can get away with ripping people off. This company is BOGUS!!!

Comments

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  • 0
    Liz
    | 1 reply
    I bet drew works for this company...I bet he is not even a real customer for the Z4 diamond.  Most info-mercials are frauds.  Anyone can get one.  TV companies do not check because they just get paid to put ads in the middle of their commercials.  I would not trust most of them.
    • 0
      Kami replies to Liz
      I totally agree with you! They always have ppl find sights that are bashing there product and write " oh its the best thing since sliced bread" they are full o' [***]!! I got my ring after 2 months of TOTAL [***] WITH THIS COMPANY! And the fake diamond already fell out and my man had to fix it!! This company are blood suckers. SCREW DIAMOND Z4
  • 0
    tj
    | 4 replies
    If a merchant takes your money and doesn't deliver, be sure you dispute the charges through your bank within 60 days of the statement date of the statementt showing the disputed charge, under FRB Reg. E or FCBA.  Be sure to close your account or block the card number to prevent additional fraud.
    • 0
      laura replies to tj
      | 2 replies
      I just order before I saw these complaint. What should I do?
      • 0
        Mrs.mast replies to laura
        I ordered mine before i saw these complaints too now im worried. What happened with yours?
      • 0
        Phil replies to laura
        Call DiamondZ and cancel the order, follow up with letter. Call your bank and cancel that charge and hope you do it quick enough to beat them to your money.f8n8
    • 0
      emma replies to tj
      I ordered this ring and got it within 5 days and then unfortunately lost it. Ordered it again and it been a nightmare. When I ordered it said my credit cards didnt go through so I did it again.  I even tried another one. When I finally quit trying I looked at my bank account and I was charged 24 times for the ring   I have gotten them all cancelled except one. Hopefully it comes
  • 0
    Lisa
    | 1 reply
    I ordered this ring on June 8th and have not yet received the ring as of June 30...i called the customer service number and it is no longer in service...I checked the order status and they said due to the overwhelming response there is a delay and check back every 15 days or so...please don't order from this company...very bogus!!!!!
    • 0
      Toni replies to Lisa
      That's the same message I get.
  • 0
    Tom Green
    | 1 reply
    Diamond Z4 is A SCAM !  DO NOT FALL INTO THE TRAP, too good to be true..and you guessed it !
    • 0
      Square5 replies to Tom Green
      TOTALLY AGREE!!!!!!!!!!!!!!!!!!
  • 0
    Wendy
    I'm so glad that I decided to read the complaints b4 I placed my order! Thanks everyone!
  • 0
    gabiux
    I KNEW IT!!! I saw the commercial and thought it was a hook for fraud or identity theft.
  • 0
    Em
    Thank you, everyone, for posting your experiences with Diamnod Z. It is sooo worth it to read reviews before purchasing anything. It has been of great help to me. I will not buy from Diamond Z because of all of your "buyer beware" warnings. How dare they rip honest, hard working people off. I hope they go belly up.
  • 0
    chelsea
    | 2 replies
    my boyfriend got me this as a promise ring before he went to the army and i got it and love it!
    • 0
      Tika Spurlocl replies to chelsea
      | 1 reply
      I ordered 4 different times Paid for fast shipping. Still no ring funny talking lady answered for weeks then a foreign man. .Tried to sell me Walmart voucers charged my charge for 16.95..Never seen the ring disputed the charge they attempted to play with me but I eventually got thru by emailing just recieved my refund and changed my debit card...right i told them i was reporting it to bbb.. I DONT UNDERSTAND what happened but amazon is bbb accredited and they have cheap prices shop all the time..but thanks for letting people know I really wanted that ring thank God my wedding wasnt missed up..
      • 0
        Phil replies to Tika Spurlocl
        Have you tried getting money back via Amazon's guarantee? I did, lots of luck!
        Amazon is no better than anyone else with money back guarantees.
  • 0
    Mary
    FYI and be warned
    NEVER give your credit card information until you see and verify the total charge.
    Every scam I have seen require you to give card info BEFORE submitting order.
    This one is typical where you have to give card # before knowing what you are buying.
  • 0
    Mary
    | 1 reply
    Thanks for the warning.  I won't bother since only two people said they received their order which I question because of all the other warnings about fraudulent charges to their accounts.  Law enforcement needs to look into this company.
    • 0
      kevin replies to Mary
      Shut up
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