AT&T YellowPages.com does what they want
Complaint
James
Country: United States
Hello,
A warning for anyone that gets a telemarketing call from AT&T YellowPages.com. My wife and I own a small mom and popbusiness and my wife received a call and listened to the person go through their services, but when he gave my wife the pricing she told him that she would speak with me and he'd contact her the next day. When the next day came she told him no not now.
They proceeded to bill us and said that from part of the conversation they consider it an ok for the expensive but totally useless service. A billion dollar company screwing over a mom and pop. Know they are trying to sue us for failing to make any payments in a service which we did not want.
I guess billion dollar companies and their lawyers think it's ok to screw mom and pop stores and my guess is that the idiotic court system will probably side with them since the supposedly have a voice recording, but coincidently without the end section nor the day after part just cut down to what the contracted telemarketer (who no longer with them for some undisclosed reason) are using as the ok. I guess that since they can no loger use their marketing tactic on people now they have started on mom and pop's.
Jim Tabele
A warning for anyone that gets a telemarketing call from AT&T YellowPages.com. My wife and I own a small mom and popbusiness and my wife received a call and listened to the person go through their services, but when he gave my wife the pricing she told him that she would speak with me and he'd contact her the next day. When the next day came she told him no not now.
They proceeded to bill us and said that from part of the conversation they consider it an ok for the expensive but totally useless service. A billion dollar company screwing over a mom and pop. Know they are trying to sue us for failing to make any payments in a service which we did not want.
I guess billion dollar companies and their lawyers think it's ok to screw mom and pop stores and my guess is that the idiotic court system will probably side with them since the supposedly have a voice recording, but coincidently without the end section nor the day after part just cut down to what the contracted telemarketer (who no longer with them for some undisclosed reason) are using as the ok. I guess that since they can no loger use their marketing tactic on people now they have started on mom and pop's.
Jim Tabele
Comments
I dont have enough room to say what I feel.
BEWARE!!!
Best regards.
We are having the same problem at you have: My husband agreed to advertise with AT&T for one year. We got no hits on our ad. We sent them a return receipt notice of our intention to discontinue our ad, only because the said it had to be in writing. Now they are claiming we are obliged to continue for a second year. They say that he made a verbal agreement. We were led to believe that we would be getting a lot of business from this ad and so we scrimped and scraped to pay for it. Now after a year of no response we want to quite but they are saying we have to continue. How are they getting away with this? I am seeing postings from even 2007 with the same complaints is any one taking legal action against them?
Former business owner for 25 years, sued into oblivion by SBC/AT&T Yellow Pages
http://www.boonvilledailynews.com/news/x65569 ... -Boonville-ties
Exactly my case. So what is my next best move? 6 months, @$450.00 a month and not one phone call for work. They wont let me canncel and my sales rep is hiding.
Don Thompson
ride4ever4@sbcglobal.net
They don't care about honesty or how they are ripping off the little people as they refer to the small business owners. All they care about is their huge bonuses they get. On a consistent basis I was a witness to sexual discrimination, age discrimination, harassment in the workplace, racial discrimination and the list just goes on. Very sad but very true. Fortunately I resigned. Unfortunately this huge greedy dishonest corporation will probably never be stopped at defrauding customers & abusing their employees.
AT&T started billing me the as of the first date but my ad was not even up for the first month. 2 months into the contract they posted what they claimed was my ad. It had our name, but the logo, and the email was wrong. The logo would not even direct to our website. I kept calling to inform them of the mistakes but kept getting the runaround from my rep and their customer service department. After about 3 weeks my rep called me and told me he was out on vacation and no one else could call me. In March I decided to stop paying since I had already wasted about $750 and I had generated $0 in business from AT&T. My website numbers were showing just 1 hit/month on average. I called and tried to cancel but they said I'm locked in to a 1 year contract. I also asked for a copy of my contract and they kept saying that I was not privy to that since it was an internal AT&T recording. They said they could let me listen to it but they could not provide it to me.
I have not made a payment since March and now they are calling me and threatening to send my file to a collections agency. I’m in Florida and if anyone knows of a class action that I could qualify for, please inform me. My email address is arajab123@aol.com
To all business owners out there currently complaining on this board about At&t advertising solutions, here is a message from a former rep who not only witnessed unethical practices, but was also a victim of it as well. Internally all reps will never get support by their general managers to begin with.In turn when changes to any of the programs needed to be made, it was virtually impossible to get anything done in a timely manner. Also the reps can't be solely blamed for not picking up phone calls. We were mainly at the mercy of a department that just could not get changes done which also ruins the credibility of the rep.
My general manager was a cancerous tumor who was only concerned about protecting his position in power. Unlike alot of the reps in the company i actually gave a damn about my customers and did not want to see them get screwed in anyway which is why im here as a former employee who got the boot by At&t for giving my customers the option to quit his program prematurely which he did thank god but at the cost of my living. So here i am unemployed and struggling in this economy right now because i got completely got screwed by the company i represent for years.
People don't stop advertising your business. Just make better conscious decisions based on what you see not what people tell you. In this economy local business needs to thrive otherwise we are all done.
For some good free advice email me at attblows@gmail.com
So now they are threatening to take me to court. Will they really go through all that for $1100.00?
If the lawsuit is for deceptive practices, add me to it.
I want file out lawsuit against them so they told me that
They gone advertise my business to their website and I only pay if i make money for percentage what ever that money is, they lied to me.
did you closed your case or it is still open.