Unwanted phone calls

ComplaintsUnsolicited Phone CallsTRS Recovery Services

Complaint

0
Vivian
Country: United States
TRS Recovery Services, Inc.
5251 Westheimer
Houston, TX 77056
800-366-1049 or 800-927-0599
713-331-7345 or 713-331-7600

I keep getting phone calls from TRS Recovery saying that they need to resove a debt matter before 10-05-07 for an Alan Baker. They have the wrong person. I am not Alan Baker and they call my house 2 or 3 times a day, when I answer the phone its a recording. How do I get the phone calls to stop?

Comments

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  • 0
    Dianna
    | 1 reply
    My husband had the same issue with a rep from TRS...he called him and yelled and degraded my husband on like a tuesday and told him that if it wasnt paid in full by friday that he would put a warrant out for my husbands arrest immediatly for a bad check. well my husband was like WTF? my husband then said ill pay when i can and as much as i can when i can he then told him NO paid in full by friday. well my husband was smart enough to turn around and call back and talk to a diffrent person, this time he got a woman. she said as long as you pay something we cant do that its called "good faith payments" well the calls then stopped as soon as we made a small payment. but the original guy is now calling back and leaving harrassing voicemails on my husbands cell so we no longer deal with him we call ourselves. this guy wont leave his name or anything like that when he calls.
    • 0
      NelleG replies to Dianna
      Contrary to whatever bulls**t they tell you on the telephone, they cannot arrest you as a matter of fact what they are doing is in violation of the law. They know it and they count on you NOT knowing it.
      Period.
      PLEASE go online and look up the Fair Debt Collection Practices Act.  You can report them for these violations. I guarantee if you call their bluff, they'll back down.
  • 0
    Martha
    I screen my calls, and I just discovered today, that the company that has been calling my house for the past few weeks, sometimes as early as 8am, is TRS.  I have the Privacy Manager feature on my phone that is designed to pick up calls that come in with no info at all.  Privacy Manager asks the caller to verbally identify themselves or else they disconnect them.  Except for today, all of the other times this company called, when I was given the option to hear who was calling, I would hear a recording that would state that the caller was confidential or something like that, and then I would be directed to press #3 to be connected.  I did that one time, & I was given some code# to type in if I wanted to hear to the message.  It was rattled off so fast I had idea what they were saying.  But today when I was given the opportunity to hear who was calling, it came with a recording that stated-"This is TRS Collection Services, and this is an attempt to collect a debt".  I opted not to take the call, because I couldn't figure out why in the world that someone from a Collection agency would be calling me.  But that is interesting to find out that this TRS is connected to Amazon.com, but they are now a part of Chase.  I do have an Amazon.com credit card, but I have just paid it off.  Strange.
    Martha
  • 0
    Summer
    I am a banker and I run my younger brothers accts.  He was with a local bank out in The Woodlands and they charged him off one day saying he was 730.00 in the red. Well as a banker for TEN years I told him to get the copies of statements and let me look at them there are 700 in overdraft fees that came up from nowhere!!! That's why I am his banker now! But TRS calls him all the time blaming him so we turn our home phone off with the charge off its hurting his CREDIT BAD!!!! The bank wont help TRS has now turned it over to a collection ATTORNEY!!!! WHAT YOUR CREDIT WITH THIS COMPANY IT JUST AS BAD A HAVING A FORCLOSED HOME!!!!! IT STAYS ON YOUR CREDIT FOR 7 YEARS
  • 0
    Tonia
    This company is RIDICULOUS!!  I have received 7 phone calls in the last 24 hours alone but the kicker is that they are calling for a "Charlotte Perkins" so obviously i told them that they have the wrong number.  The first caller was semi polite and even attempted to apologize for the inconvenience. The second caller which came only 15 minutes later was rude as hell and when i told them again they have the wrong number, he f'n hung up on me!! the third thru seventh time was just like the 2nd.  However i have repeatedly asked them to remove my number from this person's file since i am not her nor do i have a clue of who she is!!  I was reassured that a note was made to remove the number but it takes 24 hrs for the system to update!  Guess wat??? more than 24 hrs later, i'm still gettin these calls and with each call the attitude gets worse and worse.  The phone number is blocked when they call so idk how to report this.  I've even tried to get the last caller to give me the number and she told me that if charlotte perkins was not available, a message could be be given.  I told her i'm not tryin to take a message, i just want the phone number.  The caller quickly hung up on me!!
    All i want to know is how my number bacame associated with her name.  Its a cell number that i've been have for over a year and the calls just started within the last couple days!!
    Any help for the weary???
  • 0
    Jean
    Hi I am a victim of this so called freaken Telechek thing as well.  I go to write a check because my debit card wouldnt work for some odd reason, and they declined my check.  I was mad, so they gave me a telechek number to call.  So I called them up.  These people are claiming that I wrote a check for 38.10 which I paid cash for back in October of 2008.  It was like everyone else said, I was in the middle of a phone tag situation, which made me more pissed off then I already was.  I don't even write checks anymore; I just use my debit card, and have been for years.  I wish that there was something we could do.  Now my bank account is frozen.  I'm about ready to write something to the BBB about this.
  • 0
    Jodi
    I received three voicemails from TRS Recovery Services --It was a recorded message looking for someone who doesn't live at my house. It said that by not saying anything (it was voicemail) I was verifying that I was that person.  Then it proceeded to say that I shouldn't listen to the call where other people could hear because it contained personal information.  They left a case # and a phone # to call.  I tried to call and I got more recordings until it finally told me to try later and hung up on me.  My husband finally got through to someone and they said they would take our number off of the case.  I had no idea that this was a huge scam until I looked up TRS and found all of these complaints.
  • 0
    Tom
    An anonymous number on the caller ID? Sure, I'll talk to 'em. They say they're TRS recovery services, calling about an outstanding debt that I supposedly have from a bank account which I never had. So I start thinking it's either a phishing scam, or an ID theft issue. I strung them along, getting as much information as I could about the company that wanted me to send $3,662.00 to  p.o. box 60022, City of Industry, CA 91716-0022. They had my name right, but the wrong address, so I got in touch with the bank they claimed that the check was drawn upon. The bank of course has no record of my ever being affiliated with them. Looks like a call to the BBB will be made.  And that address they gave me, I think I'll check on that, also.
  • 0
    Annoyed
    A few weeks ago I received a call from the local Sheriff's Department advising me that a nearby resident had a storage unit burglarized and a box of canceled checks was stolen. I was a current victim of an involved ID Theft, so my name, address, etc. are in the hands of criminals. The thieves who stole the woman's checks printed new checks with MY name and address and HER checking account number. I have been receiving phone calls and mail from TRS Recovery Services, Inc. asking that I provide my SSN, Driver's License, etc. and mail or fax it. I was happy to find this website today because it did not seem right that I should provide MY personal information when the check was NOT written on my account! I plan to ignore TRS or perhaps fax a copy of the Police Report that was filed by the women whose checks were stolen. I am especially nervous about providing MY personal info to a company that could very well be a fraudulent company phishing for my identity information!!
  • 0
    Annoyed
    A few weeks ago I received a call from the local Sheriff's Department advising me that a nearby resident had a storage unit burglarized and a box of canceled checks was stolen. I was a current victim of an involved ID Theft, so my name, address, etc. are in the hands of criminals. The thieves who stole the woman's checks printed new checks with MY name and address and HER checking account number. I have been receiving phone calls and mail from TRS Recovery Services, Inc. asking that I provide my SSN, Driver's License, etc. and mail or fax it. I was happy to find this website today because it did not seem right that I should provide MY personal information when the check was NOT written on my account! I plan to ignore TRS or perhaps fax a copy of the Police Report that was filed by the women whose checks were stolen. I am especially nervous about providing MY personal info to a company that could very well be a fraudulent company phishing for my identity information!!
  • 0
    Texas Guy
    All - my wife and I recieved a letter Thursday from TRS Recovery. I immediately smelled a rat - why? NO legitimate business would EVER tell you to send your bank account information so the matter can be "quickly handled". We took the letter to our banker and she agreed - it is a scam. She is sending the letter etc to the Attorney General and we are also sending all the materials to the AG and to the Better Business Bureau. EVEN IF YOU HAVE BOUNCED A CHECK DO NOT SEND THESE THIEVES ANY OF YOUR PERSONAL INFORMATION - ANY.  EVEN IF YOU SEND A LETTER TELLING THEM TO GO DO THEMSELVES DO NOT USE YOUR NORMAL SIGNATURE THAT YOU USE TO SING CHECKS ETC.  THESE PEOPLE ARE THIEVES - RIPOFF ARTISTS WHO PREY ON THE UNSUSPECTING PUBLIC. REPORT THEM TO THE AUTHORITIES - IT IS THE ONLY WAY TO PUT PRESSURE ON THEM.
  • 0
    Sherry
    Lori:  This exact same thing just happened to me yesterday 6/13/2009 and the letter was sent to my weekend lake home address and I have no checking account at that address nor do I write checks for anything.  The lady at TRS wanted my driver's license number and told me that was the only way she could look up my info.  I told her she had a reference number and she could find it by that, she said no, she needed by driver's license number or my checking account number and routing number.  I told her I was calling the police.  She then asked me if there was anything else she could help me with, I told her no.  She hung up.  I will visit my bank tomorrow just to make sure nothing is going on with my account, and I have also filed a complaint with the BBB.
  • 0
    kev
    TRS Recovery Services Inc, has sent my 78 year old father a notice of unpaid electronic fund transfer. I called them & had to give personal information to get information of what this letter was about. I told them that we are not from the town in which this check was written. They told me someone has stolen his ID & I should file a ID thief report. I told them I needed all information on this problem to try to solve, they refused to give any information accept what was in the letter. I contacted the bank of which the account was issued could not find any information from what was provided. I finally tricked them in giving me the account number & contacted the bank. I found out that the check didnt even have my fathers name on the account. I called TRS & demanded to talk to the supervisor, after being on hold for a long time, I got to talk to the supervisor? He was not helpful at all. I told him that I got the account number & the bank informed me that my fathers name is not on the account. He proceded to tell me that I have to fill out more personal information & file a nonassociation form for this account. He would not release any information to me. He gave me the impression that my father name was not on the account also. They did not resolve the problem. I feel this is not over! Message for Walmart. You better fire this company. If it continues you will be responsible for the actions of your representitives!
  • 0
    Cornfed
    Just receieved a bill for over $900 from TRS Recovery Services claiming "unpaid electronic funds transfer" for a Walmart store in Alvin, Texas with a reference number that does not correspond to any of my checking accounts.

    I live in the East Coast so this is clearly a fraud. I looked through all of my online accounts and found no evidence of this transaction. I have not received any phone calls from them as of yet.

    My question to you, should I bother to respond to them at all or just ignore this letter completely?
  • 0
    *67 caller to TRS
    First thing I did was call them, and notified them should they call again, we go to court for violation of the FCCA.  Next statement was if they believe someone at the number called has business with them, lets take it to court.

    The immediately removed my number from their calling list.

    You need to keep the harassing recordings from your answering machine as proof.
  • 0
    Midwest Momma
    I too am receiving phone calls that I found out just today are from TRS. they had been coming for the last 3 weeks three times a day 8:20, 1:30 and 8:30 at night seven days a week. Every time we answered there was no answer on the other end. After the 2nd week we quit answering the calls until today when I did on the spur of the moment and was told it was  TRS calling. The person they wanted wasn;t here so they left no message. But until I read this I had no idea what they wanted or who they were. Now that I do know I thank you all for advise on how to deal with them.
  • 0
    lisa
    Have been getting calls from this company also dont owe any money to anyone calls come in as unknown 3 to 4 times aday. Called the phone company and policy was told to not answer or give any info and to call my bank to ley them know. Will change my phone number to stop this
  • 0
    Lawrence Deas
    If you are from Mississippi and have been getting these robocalls, I'd like to hear from you at LDeas@AOL.com.
  • 0
    Felix
    I am also being harassed by these thieves. They are part of some scam with Comerica bank.

    I had a checking account with them, but I closed it three years ago. For the last few months comerica and trs and another one (something like CCLCKCSC) have been harassing me by mail and by phone.

    I'm considering legal action against them.

    Torie and Sherry: Filing a complaint with the BBB ... I didn't think of that. Thanks.
  • 0
    Barb
    I am sick and tired of getting phone calls all hours and asking for someone different that does NOT live here and we have never heard of, some calls are computer. I have been nice and told you not to call again, we are on the do not call list.
    I have called 1-800-927-0599 ex 2890 and ask Miss Turner to quit calling our home, if this continues I will seek more action.
    She has informed me our number will be take out of the system. I have been told that last week.
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