Unwanted phone calls

ComplaintsUnsolicited Phone CallsTRS Recovery Services

Complaint

0
Vivian
Country: United States
TRS Recovery Services, Inc.
5251 Westheimer
Houston, TX 77056
800-366-1049 or 800-927-0599
713-331-7345 or 713-331-7600

I keep getting phone calls from TRS Recovery saying that they need to resove a debt matter before 10-05-07 for an Alan Baker. They have the wrong person. I am not Alan Baker and they call my house 2 or 3 times a day, when I answer the phone its a recording. How do I get the phone calls to stop?

Comments

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  • 0
    YO
    TRS STANDS FOR TELECHECK RECOVERY SERVICES WHICH MEANS THAT YOU PPL WROTE BAD CHECKS THAT WERE WARRANTIED BY TELECHECK, THE CO NAME YOU SEE NEXT TO THE VISA/MC LOGO AT OVER 300,000+ STORES. THEY PAY CHECKS FOR PEOPLE WHO DONT KNOW HOW TO PAY FOR STUFF THEY BUY.
  • 0
    Mary Potts
    Hello,

      I am getting calls from this company.  I have sent in a check to cover mu balance. I am tired of getting the calls when I have sent in my check.
  • 0
    Mary Potts
    Hello,

     I have paid my TRS bill twice now and I have not seen any canceled checks on either one of my bank accounts.  I paid one bill in January and one bill in February. I am tired of being send letters when I have paid of my balance.   They have also called me several times. I am tired of being told I owe money when I do not owe anything.

    Mary Potts
  • 0
    Michelle
    How can you check to see if you are able to write a check again?
  • 0
    Karen
    I too continue to get phone calls looking for a Susan VanSpare who does not live here. I have had this phone for 8 months now getting these calles daily for colletcion from her. I have called TRS 4 times as of today and they take my number and say they will remove it but it does not happen.
    How can these companies keep calling and harrassing people when I do not even know this person.....
  • 0
    Mikey in DC
    Coupla things:

    1] You folks talking about complaining to the BBB are wasting your time. The Better Business Bureau is one of the biggest scams around, charging businesses $300 a year for a sticker and berating you if you don't get it. Funny thing is, they'll contact you and claim that hordes of people are inquiring about your business and try to get you to pony up that 3 C's. To inquire about a biz they ask you to input the biz phone number. If you put in, say, your home phone or the phone to room 479 at the Calvert Cliffs nuclear plant, you'll get a call from the BBB urging you to sign up with them because mobs of folks are asking about you!

    2] Telecheck is a legit company. Scammers who steal your check info may be who are causing the problem. Think about it: crook copies info from one of your old checks, buys check software at Office Depot or Staples, prints up checks at home with YOUR info, and heads to Wal mart to make some purchases. A fake ID (how hard is THAT nowadays?) and they're home free on your good name. When the check bounces, Telecheck, a company that essentially has insured your check to the merchant, tries to collect and the first place to start is with you.

    I'm just guessing here, not being a criminal mastermind.

    My company uses Telecheck and we've found them to be okay so far as they go. Like all insurance companies they try to decline as much as possible-- for a fee!-- but they've generally paid when a client check bounces. I don't know about their recovery service. They can be pretty harsh-sounding, I imagine.
  • 0
    Jennifer
    I paid my TRS bill. They took the payment out again 2 weeks later. I phoned them. They confirmed that I was charged twice. I informed them I was counting on this money for feeding my child and buying her a present for her birthday. They said that they were sorry, but it would take me 2 weeks to get my money back. I asked to speak the head of the company they informed me I can mail him a letter. This is horrible service.
  • 0
    Winnie
    I've gotten six letters (so far) from TRS saying they were trying to collect on checks written to Walmart in 2005.  The Walmart stores they reference are in a different state, a state I haven't been to in over 30 years.  I've called and written them about it, but it hasn't been resolved.  I believe they are trying to scam me.  Probably thinking that because I'm older and ill I'll just pay them off to end the harassment.
  • 0
    edward groves
    that night i ask a casher for 20.00 over amout. and she didn't give me back money. and so my girlfriend call the front-end man. he came to credit me back that $5.00. and he reran my check for 25.00. and i have my bill to proof.
  • 0
    rita king
    why is this TRS calling me the last few days from a telecom center that shows no # on my caller ID; only "incoming call"? I don't owe a soul!!!!!!!!!!Quit calling my #!
  • 0
    Worried Daughter
    My mother was recently scammed by an Auto Warranty company and gave out her bank information. She realized what she had done and immediately called her bank - they froze the account. She went in the following business day and closed accounts to open new ones. A few days later she gets a call from someone saying that a check to 'Sears' for $211 didn't clear her account. Yesterday she gets a letter from TRS Recovery telling her that she is in collection for this check that didn't clear. Well . . . first of all she didn't write a check to Sears for that amount, second the letter claimed the check was written to something like Bayamon Tm Ob (Bayamon is a town in Puerto Rico) and my mother lives in Idaho. She has been receiving multiple calls daily from these people and finally threatened to call the police and report them for harassment, they hung up on her. She is going to her bank Monday to work with them about the 'fraud' on her old account. What a hassle - she's 78 years old and has NEVER had any banking/checking account problems.
  • 0
    Sharon
    this company has called my home repeatdly sometimes as many as 5 times a day and they will call prior to 8 am and as late as 10 pm all days of the week.

    They refuse to tell me who they were until today when I got rude with them and demanded to speak to a supervisor.
    the supervisor never came to the phone but I finally got the name of the company.

    I informed them the party they are seeking is not here and any further calls to my phone would be considered harrasment.  I also informed them I had filed a complaint with the Colorado Attorney General's office and have documented all calls from them to include, time and date.  

    They were very hostile and threatened to send a person to my home to straighten me out.....told them to bring their best one because the police are only a short distance from me.
    The hung up.  I have also put an "unknown caller" block on my phone.
  • 0
    Jessica
    REPORT TRS TO THE BBB.COM. I HAVE, I WROTE 4 CHECKS TO WALMART AND 2 DIDNT CLEAR, SO NOW WALMART IS CHARGING ME $25 PER CHECK, AND TRS IS CHARGING $30 TIMES 3 PER CHECK, WHICH IS A TOTAL OF $460 ALL TOGETHER, I AM SICK OF THEM CALLING ME 3 TIMES A DAY EVERY DAY OF THE WEEK, WHEN I TELL THEM TO QUIT HARRASSING ME, THEY REPLY WITH WE ONLY CALL EVERY 3 DAYS, I TOLD THEM EVERY TIME THAT THEY ARE LYING AND I WILL GET A COPY OF MY PHONE BILL FOR PROOF.
  • 0
    Krysten
    This company TRS Recovery Services has been calling me about an overdrawn bank account. I do have an account overdrawn. I talked with the bank I am overdrawn at and they stated they do not deal with this company and that this company is a SCAM. This company asks for a debit or credit card number for payment. DO NOT GIVE THEM WHAT THEY ASK FOR. This company is SCAMMERS!!!
  • 0
    hj
    They keep calling an employee and we don't allow personal calls to our employees- but they keep making these harassing phone calls.  How can you stop these bottom feeders?
  • 0
    Deb
    We, too, have been getting calls from TRS for somebody we have never heard of. These people are extremely agressive, and will not accept that they have contacted us in error. I would like to remind everybody else who is having this same problem that when we are being told by a collector about somebody else's bad debt, that collector is violating federal law according to the Fair Debt Collection Practices Act.
  • 0
    deb
    If you legitimately owe a collector, they should only be paid with a cashier's check or money order, no matter how much they insist on electronic access to your account. They have no right to demand this access, and most will only use it to mess you over if they can.
  • 0
    Jennifer Waite
    I am having the same trouble and I just started the trace performance on my phone line of the calls because I have told them twice that the party doesn't live here and to take my number off their list and they continuously call me. I am going to send the letter today.
  • 0
    Turtle888
    Purchased made through Amazon and same thing happened to me as so many others. A notice came in the mail stating that my check didn't clear and my credit bureau has been notified. I paid them and decided to contact Amazon.
    I wrote to Amazon Customer Service and received a reply of apology and had told TRS to cease any collection of my debt.  I wrote a letter back asking why they didn't know that my debt had been cleared and that their email to me was without any research to my account. They also mentioned that they would remove the HOLD on my Amazon account. In my letter I notified that I placed a HOLD on doing ANY business with them and would contact the BBB and their CEO.
    I haven't heard back yet and I'm betting I wont.
  • 0
    RANGEL
    Are they even a trUE COMPANY !!!
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