charge to my account
Complaint
nancy sanchez
Country: Puerto Rico
I recently took advantage of the free trial offert, and receive de sample. This promotions was to try the product for 4.99 and you charge to my credit card 74.98. that was free you shouldnt charge to my credit card. Please returned my money. The transactionj is MT10327009000001000003172 master card (aeela)posted 11/23/2010. Also I been cancellled the subscri[tion. You are take advantage charging to my account with triking and abusing me
Comments
at issue here, any more than is your inability to achieve an orgasm.
The issue is the way a company takes advantage of the less informed. Mrs. Sanchez was just sharing her misfortune,
in hopes that it would help others.
I suppose you'd like everyone in Puerto Rico to have perfect english spelling and grammar, and by your comments you seem to be the type of person that conducts her private life in disarray, hopping from bed to bed with anyone that can do you some good. Then what do you have? An old, dried-out hosebag that no decent person would be seen with. Is that what you want for Americas future immigrants? It's too late for you, but our country still has some dignity left, you pompous ass! Also you should not have posted your comment as American Woman, not all American Women are like you. And many American Women happen to be born in Puerto Rico like my Mother and Grandmother.
I guess it's your habit to ignore reality (The U.S. granted all Puerto Ricans U.S. citizenship in 1917). You're a paranoid schizophrenic, whose opinions are obviously born out of some buried infantile trauma. You hide from reality, constructing a hostile world to justify your own incapacity for love and compassion. Go ahead, live in your dark, lonely world. The rest of us will extend our hands in friendship, saying, "Hi!, Let's be friends."
P.S. I hope you liked the old Saturday Night Live and can take a joke, although some of the comments are true, I'm sure you now which ones.
Sincerely:
Rafael Otero
Another issue that I had with Ms. Sanchez's posting is that she stated that her credit card was immediately billed 74.99; this is not true. She was probably billed 74.99 after the 18 days had passed and she had yet to cancel the agreement. I am sure she did not purposely mislead the public as it may just be a language barrier but I want the public to know that Lumiday is truly giving a free 14 day trial of the supplement. Just make sure to cancel the agreement before 18 days.
Ms. Sanchez,
I am so sorry for the rude woman who posted immediately after you did. I hope that you realize that not all American women are as rude and ignorant as she is. Even though I do not agree with what you wrote, I feel that your heart was in the right place. In the future, be very careful when you order on-line or via the phone because most of the companies that give a trial immediately start billing you on a monthly basis if you do not cancel within the designated time. Another perfect example of a company that does this is Proactive.
Here is a copy of the email I received this proves that the company does not mislead the public.
Thanks for your order!
Order #1342567 on April 7, 2011 8:31 PM
Customer Id
Phone
Shipping Address
Billing Address
Payment Details
Shipping Method
USPS
Items Ordered
Sku Desc Coupons Qty Price Total
DD-MOD28 Lumiday 14 Day Trial 1 0.00 0.00
Shipping Total
4.99 4.99
FAQs - Frequently Asked Questions
1. How do I contact Lumiday if I need assistance?
You can check the status of your order by calling the Lumiday Customer Service Department Toll-Free at 1-877-556-5864. 8am-9pm EST Monday - Friday, 9am-1pm EST on Saturday.
2. When can I expect to receive my package?
Lumiday is shipped by USPS First Class Mail the day after you order and should be on your doorstep 1 to 5 business days later. Orders placed on Saturday and Sunday are shipped on Monday. You can check the status of your order by calling the Lumiday Customer Service Department Toll-Free at 1-877-556-5864.
3. What if it doesn’t work?
Lumiday provides a complete 100% 30-day money back guarantee on all products. If you are unsatisfied with your results feel free to return an empty bottle for a full refund of the purchase price less shipping and handling. Even if you've used your full supply of Lumiday, if you don't experience the outstanding enhancement in mood that you're searching for, you deserve your money back. Nothing is more important than customer satisfaction.
4. What are the terms of the trial offer?
From our website: "Pay only shipping and handling today and have no obligation to buy anything in the future as long as you call to cancel within 18 days after the date you place your order. (This allows 4 days shipping and processing plus your 14 day trial period). To cancel, call 1-877-556-5864. If you don't cancel within the next 18 days, you will be automatically enrolled in the Lumiday Auto-Ship Program. Begining at the end of the trial period and about every 30 days thereafter, we will send you a one month supply of Lumiday for the highly discounted rate of $69.99 plus $4.99 for shipping and handling, automatically charged to the card you provide today. Cancel any time."
5. How can I be sure that my information is safe?
All information, including your credit card data, is processed through PCI secured servers with 128 bit encryption technology.
6. How often do I take Lumiday?
The recommended dosage of Lumiday is 2 capsules a day. The capsules can be taken all at once, or spaced throughout the day with each meal. We recommend taking them with a tall glass of water.
For assistance, call our toll free customer service line: 1-877-556-5864
Sent from my iPhone
I just posted a message in defense of the company. Their conditions were very clear if you took the time to read the full message; it was not even in fine print. Anyway I'll get to the point, from what I read the product works great. Two different patients who were taking psych meds reported that this supplement worked better than their meds. In addition, one of these two patients stated that they would never stop taking this supplement and that they will never take psych meds again. I will let you know what my personal experience is and you do the same if you decide to give the supplement a chance.
I called today 4/11/11 and told them I hadn't even started the sample because my dr. appt. was this wed. and I was going to check w/him if it was ok to take since I take other meds. Lumiday rep told me he would credit me $40. and send the trail size out to me. I told him to just credit my account the 74.98. He said I needed to send the 30 day supply back and then it would take 4 to 10 day to give me back my money.
WHAT A SCAM....they are using my money for almost a month and how many others like me. I wish I had known that it's sold at GNC before I ordered the trail.
Sorry this company uses sneaky marketing. I wish you all the best of luck!
I try to follow the rule of the Three Gates; regarding speaking, before you say anything see if it can pass through these three gates,,,if it can, then speak, if not, well, don't. First Gate: Is It True? Second Gate: Is It Kind? Third Gate: Is It Necessary?
Namaste, Susa
people have left me in rather tuff times. Please address this.