charge to my account

ComplaintsHealth & BeautyDDL lumiday 30 day suply

Complaint

0
nancy sanchez
Country: Puerto Rico
I recently took advantage of the free trial offert, and receive de sample. This promotions  was to try the product for 4.99 and you charge to my credit card 74.98. that was free you shouldnt charge to my credit card. Please returned my money. The transactionj  is MT10327009000001000003172 master card (aeela)posted 11/23/2010. Also I been cancellled the subscri[tion. You are take advantage charging to my account with triking and abusing me

Comments

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  • 0
    Tired of no it alls
    American woman, You are the one having a problem communicating!!!! Yes she could not spell and was very hard to understand.But she can fix that. But you can not fix stupid!!!!! Try one of these web-sites offering only 4.99 and give them your credit card number.Then try to cancel. Let us all know how it works out.
  • 0
    Junkman
    Nothing is for free in this world...buyer beware.  However, I do agree these deceptive or mis-leading selling practices should be investigated...and shame on AOL and GNC

    Like someone stated...If something sounds too good to be true, it probably is!
  • 0
    Dana
    You absolutely have to call within the time limit, then there is no no more charges on your credit card and your trial supply was 'free'. Even if you forget and get charged for one month you got another month's supply.
    Again, if you call and cancel before the next billing period, your next shipment will not be sent and you will never be charged again. So you still only get charged for the second shipment. The first was free except for S & H fees. It's no scam if you pay attention.
    People see the word "FREE" and their brains stop functioning!
  • 0
    Dana
    Typo corrections: ..."then there are no more charges on you credit card"...oops!
  • 0
    Just me
    Here is the confirmation I got from them after I pay for the 14 days trial:


    Items Ordered
    Sku Desc Coupons Qty Price Total
    DD-MOD28 Lumiday 14 Day Trial   1 0.00 0.00
    Shipping Total

    4.99 4.99


    FAQs - Frequently Asked Questions
    1. How do I contact Lumiday if I need assistance?

    You can check the status of your order by calling the Lumiday Customer Service Department Toll-Free at 1-877-556-5864 between 8am-10pm EST Monday - Friday, and 9am-2pm on Saturday.

    2. When can I expect to receive my package?

    Lumiday is shipped by USPS First Class Mail the day after you order and should be on your doorstep 1 to 5 business days later. Orders placed on Saturday and Sunday are shipped on Monday. You can check the status of your order by calling the Lumiday Customer Service Department Toll-Free at 1-877-556-5864.

    3. What if it doesn’t work?

    Lumiday provides a complete 100% 30-day money back guarantee on all products. If you are unsatisfied with your results feel free to return an empty bottle for a full refund of the purchase price less shipping and handling. Even if you've used your full supply of Lumiday, if you don't experience the outstanding enhancement in mood that you're searching for, you deserve your money back. Nothing is more important than customer satisfaction.

    4. What are the terms of the trial offer?

    From our website: "Pay only shipping and handling today and have no obligation to buy anything in the future as long as you call to cancel within 18 days after the date you place your order. (This allows 4 days shipping and processing plus your 14 day trial period). To cancel, call 1-877-556-5864. If you don't cancel within the next 18 days, you will be automatically enrolled in the Lumiday Auto-Ship Program. Begining at the end of the trial period and about every 30 days thereafter, we will send you a one month supply of Lumiday for the highly discounted rate of $69.99 plus $4.99 for shipping and handling, automatically charged to the card you provide today. Cancel any time."

    5. How can I be sure that my information is safe?

    All information, including your credit card data, is processed through PCI secured servers with 128 bit encryption technology.

    6. How often do I take Lumiday?

    The recommended dosage of Lumiday is 2 capsules a day. The capsules can be taken all at once, or spaced throughout the day with each meal. We recommend taking them with a tall glass of water.

    For assistance, call our toll free customer service line: 1-877-556-5864
  • 0
    nan2687
    Finally, someone who knows how to read! thank you.
  • 0
    Just and FYI
    It is very apparent that you all are in need of Lumiday or something that you seem to have to vent here, get so mean and mad at people you don't know, calling names you cannot even put in type and need blanks and that you just don't have a general respect for others.  Maybe start there - people came to this site because they were down - do you remember that 1st part?  Why beat them up too?  Nevermind the business practices... how amount personal kindness to all?  Lighten up!
  • 0
    EMILY TEAGARDEN
    GREEETINGS EVERYONE~

    THANK YOU FOR THE WARNINGS.

    I WANTED TO MENTION THAT IF YOU'RE STRESSED OUT AFTER WORK, TAKE A TEPID SHOWER (NOT HOT) AND CHANGE YOUR CLOTHES, THEN TAKE A WALK OUTSIDE FOR JUST 10 MINUTES AND GET SOME SUN.LET GO OF YOUR WORKDAY.

    ALSO, RHODIOLA AND ASWAGHANDA ARE WONDERFUL!!!!  HERBS THAT HAVE HELPED ME TRULY REGAIN MY RELAXED HAPPIER SELF.  AND ~ I TOOK THEM WHEN I WAS TRULY STRESSED OUT AND THEY IMMEDIATELY
    WORKED . . . I WAS AMAZED.

    CHECK OUT THE GREAT SITE OF  DR. JOHN DOUILLARD ~ HE IS A DEAR HEART WITH LOTS OF FREE INFO, HE RUNS A HEALING  CENTER IN BOULDER AND YOU CAN LEARN ABOUT ASHWAGANDHA THERE AND SO MUCH MORE.  HAS SOME GREAT BOOKS OUT TOO!  

    I ALSO FIND JUMPING ON A MINI TRAMP EACH DAY , WHICH DRAINS YOUR LYMPH SYSTEM IN 5-10 MIN. (WHICH IS OUR INNER GARBAGE CAN THATS FILLED WITH STRESS! AND DEAD MATTER)  REALLY MAKES ME FEEL GREAT.
    YOU CAN WORK UP TO LONGER JUMPS AND YOU DON'T REALLY EVEN HAVE TO JUMP FOR THE LYMPH SYSTEM TO DRAIN OUT OF YOUR SYSTEM . . . YOU CAN GENTLY BOB!  GREAT ON THE KNEES AND JOINTS ~ NO FRICTION AT ALL!

    WE CAN LEARN SO MUCH FROM GANDHI,  HE  BASICALLY SAID THAT WHEN WE WORK ALL DAY ~ OUR HEART & SOUL IS HUNGRY FOR A SHORT BIT OF CREATIVITY ~ SO DO SOMETHING YOU LOVE , EVEN IF ITS ONLY FOR 10-15 MIN.A DAY,   YOUR HEART AND SPIRIT WILL BE NOURISHED AND YOU WILL FEEL HAPPIER BECAUSE YOU ARE LETTING YOUR INNER CHILD HAVE SOME FUN!  WE AMERICANS ESPECIALLY ARE WAY TOO SERIOUS AND DON'T PLAY ENOUGH, I THINK.
    NOW ~ IF GANDHI, BEING AS   B-U-S-Y  ! ! !  AS HE WAS COULD WEAVE FOR 15 MINUTES A DAY, I THINK WE CAN FIND SOME TIME FOR PLAY ALSO!
     
    ENJOY EVERY MINUTE    ( YES, EVEN THE TOUGH ONES )
    EMILY TEAGARDEN
  • 0
    lift4life_99
    Right on american woman!! keep keepin it real!!
  • 0
    stupidinmiami
    I also ordered the free trial but it would not process until I checked the box indicating I had read the terms and conditions. After 18 days I was automatically rebilled. I immediately called the number on the bottle 1-877-566-5864 and was told that it was my fault because I did not read the fine print at the bottom of the screen. I went back to the site and they were right. It was my fault aas they has stipulated that I would be automatically rebilled if I did not cancel the order. Not the best customer service I have delt with. But after explaning the situation I was given an RMA number to send the pending 30 day supply back and my account would be credited the full amount charged. Can't blame them for trying to get over on me. Buyer Beware! Bottom line.... Call them to cancel the order. If you receive any more product, dont open it. Return it and call them to get an RMA code.
  • 0
    Gomez Adams
    I hope that belittling the lady was not done in ernest., But I am afraid that many people are cold hearted and cruel.
    So explains the down fall of this country.
          I ordered this product on May 26th.  read the confirmation on May 28th and immediately canceled my agreement.  got the free sample and will verbally reorder if the product if I am satisfied.
  • 0
    John
    You just did it again, correct spelling is GRAMMAR. Really not that important, but, if your going to point out someone else's mistake, try not to make such an obvious one yourself.
  • 0
    Lumiday May Help
    Maybe some of you should actually try Lumiday....it may not improve your grammar....but it may help your mood....it may even make you feel good enough to possibly help someone with their grammar instead of just beating them up.....   have a wonderful evening!
  • 0
    Ozzie
    I had just placed the order and read this thread. I called the number and asked the operator if I was automatically enrolled and she stated yes. I asked her to stop the automatic enrolled and she responded not until tomorrow because it would cancel the order. I had her cancel the order altogether.
  • 0
    some guy
    i got the free trial in the mail and it was free.  i also read that if u dont cancel it, they will charge u for a non free resupply because i read everything.  now automatically billing u is shady but they told u what was going to happen and didnt steal ur money.  ur ignorance or laziness, if u didnt further want the product, is still ur responsibility.  but on a happy note i found that the pills were comepletely effective.  they took the edge off my stress which in turn helped me be modivated to accomplish small goals to help my general stress lvl go down even further.  needless to say i do recommend and do not work for the company.
  • 0
    dont matter
    wow you are incredibly racist
  • 0
    duderite
    all you people are way too angry take a chill pill go do yoga or have some more sex to ease the tension.
  • 0
    PuertorricansAREamericans
    Idiot!...What the hell does being Puertorrican has to do with all this???  WE ARE AMERICAN AND NOT ONLY DO WE KNOW ENGLISH..BUT WE ALSO KNOW SPANISH!!! WHAT ABOUT YOU AS***LE!!!
  • 0
    lighten up
    All of you people need this product- or something similar. What a bunch or critics and complainers!!
  • 0
    Scamwatcher
    These scams are very popular whether it's set up off a credit card, or directly with a company that you may deal with on a monthly basis. Example: there's an insurance company (very popular) that offers "EZ Pay." A once a month withdrawal from a checking account. Problem is, when you terminate your policy, they don't terminate it fully. They allow one or two additional withdrawals to pull from your account. Once the customer realizes this, they call and complain, the company then terminates the policy and send the customer their money back. But, during this time, they've withdrawn hundreds from accounts of thousands of people. Now, they invest this money, gain interest or other additional returns on YOUR money, and when all is said and done, they'll send your what they had withdrawn from your account...they already made a fortune from your money...Collectively. It was GREAT working capital. Just was YOUR working capital they gained from. Sad huh???
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