charge to my account
Complaint
nancy sanchez
Country: Puerto Rico
I recently took advantage of the free trial offert, and receive de sample. This promotions was to try the product for 4.99 and you charge to my credit card 74.98. that was free you shouldnt charge to my credit card. Please returned my money. The transactionj is MT10327009000001000003172 master card (aeela)posted 11/23/2010. Also I been cancellled the subscri[tion. You are take advantage charging to my account with triking and abusing me
Comments
A true lesson in American Economics fraudulently perpetrated upon the unknowing, elderly and trusting public.
How Does the Trial Offer with Auto-Ship Work?
You must pay a shipping and handling fee of $4.99 for us to send you a 14 day trial supply of Lumiday. We typically ship the product the day after you place your order (except that orders placed Friday-Sunday will be shipped the following Monday). We allow up to 4 days for you to receive the trial supply. Thus, in order for you to have 14 days to try the product, we consider the end date for your trial period to be 18 days after you place your order, which is 14 days plus 4 days for processing and transit.
If you do not call customer service to cancel within [18] days of ordering your trial, you will be charged $74.98 plus any applicable tax to the card you used to place your trial order. You will also be enrolled in our auto-ship program. See details below.
Whether you like it or not the details are included and you only need to read them to understand what you are getting yourself involved with.
You do need to call customer service to cancel the autoship program or you will be charged. Is it illegal to do things this way, no. Is it unethical not to put the details in fine print right by the form you fill out to get the free samples? It probably is, but if you take the time to understand what you are getting yourself involved in you will not receive anymore then the free 14 day supply.