colonflow
Complaint
Susie Hunt
Country: United States
1)T.V. informercial for this herbal product. $9.95 for shipping and handling which is supposed to be a 30 day free trial offer. NOT SO. Recurrent shipments and charges are then charged to your credit card account.
2)2/2/2/2010-ordered product. Billed and charged $9.95-Shipping and Handling. Called 2/8/2010 to cancel. Order received 2/8/2010 and was returned unopened 2/8/2010. Without my express permission I was enrolled in several other "Up Sales" which I have had difficulty in canceling. You have several "LAYERS" of other "Offers" associated with the purchase of your product which I did not want and told the first customer service rep. She enrolled me anyway and told me I could cancel in thirty days. IF ANY OF THESE ENTITIES CHARGE MY CARD WITHOUT MY PERMISSION THE INTEREST RATE WILL GO UP. I WANT CONFIRMATION OF CANCELLATION
3)Up Sales are:
www.savingstogo.com
www.mymoneysaver.com
www.easysaverrewards.com
2)2/2/2/2010-ordered product. Billed and charged $9.95-Shipping and Handling. Called 2/8/2010 to cancel. Order received 2/8/2010 and was returned unopened 2/8/2010. Without my express permission I was enrolled in several other "Up Sales" which I have had difficulty in canceling. You have several "LAYERS" of other "Offers" associated with the purchase of your product which I did not want and told the first customer service rep. She enrolled me anyway and told me I could cancel in thirty days. IF ANY OF THESE ENTITIES CHARGE MY CARD WITHOUT MY PERMISSION THE INTEREST RATE WILL GO UP. I WANT CONFIRMATION OF CANCELLATION
3)Up Sales are:
www.savingstogo.com
www.mymoneysaver.com
www.easysaverrewards.com
Comments
Immediately contact your bank to dispute unauthorized charges, and close and block the account due to fraud to prevent additional fraudulent charges.
You should also be questioning why you would be putting something obtained from a company like this in your body.
Nothing is FREE. CONSUMERS BEWARE!!!
My husband called them to get a free sample to try but did not hear the part about non-refundable shipping and handling fees of $11.xx & some change. Their word against his (consumer).
We called to cancel but they already shipped product. Called to return unopened product but was given an RMA # and told we have to pay to ship unopened product back. So Colon Flow already charged credit card $10.95 plus tax ($11.xx) and then we paid $2.87 (with delivery confirmation) to ship unopened product back to them.
Was finally able to acquire a cancellation confirmation # but do not recommend dealing with this company or ones with these non-refundable fees. Basically they STEAL or ROB you through the shipping fees and automatic shipments, etc. and are HELL to deal with when you change your mind and want to cancel.
NEVER GIVE YOUR CREDIT CARD INFO. TO STUFF LIKE THIS. USE PAYPAL BUT BEST TO AVOID ALTOGETHER.
I'm currently trying to log BBB (Better Business Bureau) complaint.
I got so frustrated with and hung up 2 times until I was able to calm down and humble myself to get the correct info. to send these thieves back their product and cancel anything.
They also told me that they could not remove my credit card info. from their records for auditing purposes.
Go figure! ROBBERY! SCAM! CONSUMERS DON'T GET LURED.
I have an RMA number and have 7 days to return the product with the unused portion.
I took 2 capsules and decided I would cancel the order in case I forgot the 30 day billing, and lo and behold that's when I was told about some new methods just to keep me happy and retain my credit card information.
I said NO, give me an RMA since they will re sell these capsules to someone else.
It's the last time I fall for this SCAM.
It's a great racket to get into though.
Just make sure you use a pre paid credit card.
I use them just in case and they work great.
When the SCAMMERS try and get your funds again they get squat.
But just think of the other suckers who use their banking ATM..............OMG, cancel it immediately before they sell your number.
I don't trust people who come and go and get paid minimum wages.
They propbably take the [***] paying job just to steal Credit Card Info.
Funny Thing too I discovered..................The Product doesn't even work. I have immediate and better results with an erbal tea.
I suggest writing to the Health & Human Services Department in ME. and letting them know. But since these clowns can't access a pre paid card, thats how I shop around.
The way to scam these clowns is to get a pre paid card use it for these " free " triala and then never add more money to the account.
So in other words you can scam the scammer...............Wow...great advice thanks.
And Yes [***] These lazy [***]. They sit around and think of ways to steal money instead of working for a living.
Probably have a record for larsony and fraud and no company will hire them.
Ciao
"THE LARGE PRINT GIVETH & the small print taketh away".