colonflow
Complaint
Susie Hunt
Country: United States
1)T.V. informercial for this herbal product. $9.95 for shipping and handling which is supposed to be a 30 day free trial offer. NOT SO. Recurrent shipments and charges are then charged to your credit card account.
2)2/2/2/2010-ordered product. Billed and charged $9.95-Shipping and Handling. Called 2/8/2010 to cancel. Order received 2/8/2010 and was returned unopened 2/8/2010. Without my express permission I was enrolled in several other "Up Sales" which I have had difficulty in canceling. You have several "LAYERS" of other "Offers" associated with the purchase of your product which I did not want and told the first customer service rep. She enrolled me anyway and told me I could cancel in thirty days. IF ANY OF THESE ENTITIES CHARGE MY CARD WITHOUT MY PERMISSION THE INTEREST RATE WILL GO UP. I WANT CONFIRMATION OF CANCELLATION
3)Up Sales are:
www.savingstogo.com
www.mymoneysaver.com
www.easysaverrewards.com
2)2/2/2/2010-ordered product. Billed and charged $9.95-Shipping and Handling. Called 2/8/2010 to cancel. Order received 2/8/2010 and was returned unopened 2/8/2010. Without my express permission I was enrolled in several other "Up Sales" which I have had difficulty in canceling. You have several "LAYERS" of other "Offers" associated with the purchase of your product which I did not want and told the first customer service rep. She enrolled me anyway and told me I could cancel in thirty days. IF ANY OF THESE ENTITIES CHARGE MY CARD WITHOUT MY PERMISSION THE INTEREST RATE WILL GO UP. I WANT CONFIRMATION OF CANCELLATION
3)Up Sales are:
www.savingstogo.com
www.mymoneysaver.com
www.easysaverrewards.com
Comments
And honestly, no one there is going to "steal" your money. They value their job a bit more than to get fired for false info. ALL calls are recorded AND monitored for quality purposes.