DONT BUY

ComplaintsAppliancesMaytag 3000 series washer

Complaint

0
Amy Baldwin
Country: United States
looking to buy a Magtag washer DONT DO IT.  We purchased our on 1/26/09 and we are currently waiting for the 4th drum/bearing assembly to be replaced.  It is on back order until 5/13/2011.  We have been waiting since 4/1/2011.  We called Maytag and basically got the too bad for you.  I was informed that since we purchased the extended warranty that it is not their problem anymore.  It is the problem of the service company.   I asked several times why they did not back their name, and the CS rep. made it perfectly clear it was not their issue.
HORRIBLE HORRIBLE Customer Service and even worse product!!!

Comments

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  • 0
    Microtick
    Bought in November of 2010.  Interface control board and Motor control board needed to repair.  Cost is 30 shy of what we paid for it.  Stay away from washers with circut boards until they perfect them.  Contacted Whirlpool and the "do no have any money set aside for people in our position Sorry"
  • 0
    cowboyquilter
    | 6 replies
    Bought a Maytag 3000 after Whirlpool duet crapped out after 4.75 years.  That was in March 2009.  Last Friday I got the dreaded F28 code.  Repairman was out today.  Computer board went out of it.  TWO YEARS OLD. I know it's going to cost almost as much as it did when it was new.  It's now out in the garage waiting for the junkman.  Found an old, used top load with NO electronics for $65.  If it goes out in two years, at least I'M not out 100's.  The technician on the other end of the phone to the repairman couldn't tell him the problem, just to start replacing boards.  No, thank you.  Will NEVER buy Whirlpool or Maytag products again.
    • 0
      Dave Mango replies to cowboyquilter
      | 3 replies
      Hey I saw similar things in many washers I ve repaired. you are right dont buy any more maytag unless its one of the centeinial topload.
      • 0
        WP2008 replies to Dave Mango
        | 2 replies
        Hello Dave.  My name is Melanie and I am a representative of Maytag. We apologize about the frustration you have experienced with your washer.  If you would like us to look into this further, please provide your name, the name of the site you were contacted on (Complaintwire), your user ID name (Dave Mango), your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com.  We would be happy to review your concerns further. Sincerely, Melanie.
        • 0
          Donna replies to WP2008
          Hello Melanie, my daugher is experiencing similar issues with her Maytag, Maytag Series 3000, W10157503A, which is less than 4 years (only being used by two people), repairman expects her to pay almost what it's worth to fix it (the last I heard was $400), plus $129 just to enter my house.  The repairman needs to do a recall (due to the common problems with the interface control panel and the drum).  My thoughts are that Maytag is supposed to manufacture top-of-line products.  Can you help us.  My email address donnam.h@telus.net.  Thank you.
        • 0
          Esmeralda Brito Santana replies to WP2008
          Hey Melanie we are experiencing the same problem, can u please help us?
          We bough the washer and dryer set 2 Years ago and now we are experiencing the error F28. I bough a Maytag set because Maytag has a good reputation. Please help me I have 3 children and my nephew with us, and the laundry is piling up, I can't be with out a Washer any longer I need help asap, please!!!!!
          Thanks,
          My e-mail is esmeraldajs3@yahoo.com
    • 0
      conrad replies to cowboyquilter
      i got the same thing. I opend the bottom and a wellowgreen wire had melted and the waterpump was full of lint it twisted of from the front. i taped the wire and cleaned out the filter and it is working good now
    • 0
      conrad replies to cowboyquilter
      check the filter in the front on the bottom that was my problem and some of the wires in the washer rub on the vibration of the washer
  • 0
    bigbassdaddy
    Just over 2 years after buying Maytag 3000 its interface control board failed (error F71).  Definitely junk.  I will never purchase a product made by Maytag again.
  • 0
    Pissed off may tag customer F28 error!
    Nice page, But obviously they do NOT spam clean ?!?..
    dissapointed to find so much spam!
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