DONT BUY
Complaint
Amy Baldwin
Country: United States
looking to buy a Magtag washer DONT DO IT. We purchased our on 1/26/09 and we are currently waiting for the 4th drum/bearing assembly to be replaced. It is on back order until 5/13/2011. We have been waiting since 4/1/2011. We called Maytag and basically got the too bad for you. I was informed that since we purchased the extended warranty that it is not their problem anymore. It is the problem of the service company. I asked several times why they did not back their name, and the CS rep. made it perfectly clear it was not their issue.
HORRIBLE HORRIBLE Customer Service and even worse product!!!
HORRIBLE HORRIBLE Customer Service and even worse product!!!
Comments
Never purchase the Maytag frontloader washing machine. We purchased the Maytag series 3000 frontloader washing machine
from Lowes . Since the first six months of purchase, we have had nothing but problems. Error codes constantly, wont drain,
drain clogged etc. Now it appears the control board is shot.
Maytag is very slick about contacting the corporate office. Good uck trying to get a human being. This is a solem promise. I will never
purchase another product with Maytags name on it. PURE JUNK AND THE SAD PART IS THAT MAYTAG CORPORATION KNOWS IT,
BUT REFUSES TO DO ANYTHING ABOUT IT.