False Advertisement and Hidden Charges

ComplaintsInternet ScamsPoster Pass.com

Complaint

0
Sheila Robbins
Country: United States
I signed up for 4 posters @2.00 each and was billed $32.48. I called to cancel the membership immediately 0n 10/18/07, they had already debited my account for another $48.00 which showed up after I had called. This charge was for two posters that I did not order. I called after the first charge and she said I could return the posters and I would be credited the original $32.48, I agreed to keep those not knowing they had already shipped 2 more for $48.00 more. The attorney general should shut down their web site.

Comments

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  • 0
    Rich
    So i was charged with 80 dallors and sent two poster AFTER I had cancelled my susbcrispition months prior. Ill admit I was upset, I tried getting ahold of them via phone and email, to no prevail. I tried for over a week calling repeatedly. I finally got through today and was able to explain my situation with the operator. Although I would not do buisness with this company again the operator was eager to help and very pleasant to speak to. She claimed there was a billing error having to do with a new system ( how true that is who knows?) but she did apologize and without question claimed I would be refunded my full amount. Although others have complained about refunds taking forever in themselves I must reconize the operator was a brief moment of relief and assurance. Just thought id share me expeirance with you.
    Rich
  • 0
    And I will dance on the grave
    It is now vendetta time.  Even if I get my kids money back, these dillweeds are going down.
  • 0
    Cgreg
    I just looked at my online bank statement and found 2 charges for $79. I hav't even recieved anything! anyone know how to cancel this bullsh*t?
  • 0
    badknees
    I'm having the same problem. I have 3 charges in the last month for $79 and canceled my account 10 months ago.
  • 0
    shannon
    Same thing happend to me. two $79 charges in the past week, no posters. I called my bank let them know about these guys, I will file suit against them. we all need to let our banks know that these guys are out there.
  • 0
    Gavdog28
    I have had the EXACT same problem.  Over the weekend, two $79 charges to my account.
  • 0
    absab
    any number for  these poster pass people please
  • 0
    Steven Hibbs
    This is BS! I just got 2 posters in the mail. I NEVER ordered two posters. So I assume they shipped it to the wrong house. Nope. My credit card now has a pending charge of $79. Now I call the number for PosterPass. Guess who doesn't answer the phone? BBB here I come.
  • 0
    Steven Hibbs
    I filled out a complaint with the BBB. Thanks!
  • 0
    In the Navy in Japan
    I just got scammed too, two charges for 79.00 each, on thanksgiving no less. This is after I dealt with that company almost two years ago, and I never even received the initial shipment  is this how you treat service members???? I protecting your right to rip me off,....I'm not taking this lying down...
  • 0
    Unhappy Senior citizen
    I don't know how I ordered these.  I received a picture of a kitten and a picture of man scaling an iced over waterfall.  I thought they were neat and gave them away then saw two charges of $79 each within one week.  I am trusting that my credit card company will somehow get it removed. If not, this company needs to be sued in a class action suit. There must be many that have never reported this.  Seniors like myself sometimes miss some small print or press on something after ordering something that will order something else on the same card. Let's call an attorney who can deal with such company.
  • 0
    In the navy in Japan
    Same here, only i haven't heard anything from these peopl ein two years and I never received my initial purchase, already lodged complaint with BBB
  • 0
    Mad In Iraq
    Fair is Fair.  I contacted Poster Pass by phone and got nowhere.  I contacted the Chicago BBB, and Brian Dale by email.  I got a full refund.  It is obvious that you will need to go to the BBB, and document everything, but you can get your money back.
  • 0
    PosterPissed
    Here's more info...the parent company is PEEL Co. also in Illinois. File suit with the BBB for both PosterPass and Peel Co. Then file suit with the Attorney General in Illinois.  I had to cancel my account and get all new debit cards. I'm going to call them every time I'm having a bad day, someone cuts me off, making them my new stress relief. I contacted Facebook and MySpace too, since that is where I got linked into these idiots. I plan to keep this up until they are out of business or I die. On weekends, I'm plugging the number into my fax machine so it calls them over and over and over. Screw 'em back...that's my motto.
  • 0
    In the Navy in Japan
    So I just checked my new account,..this is after lodging a complaint with the IL BBB and notifying my bank. I received a 34.00 refund,...for 160.00 of fraudulent charges,...this is BS I not satisfied,...where did they even get this number,..."Oh, we'll just refund some of the money so that we might still rip him off" NOT these guys are plain thieves.
  • 0
    slitherman
    i got a refund 8 months ago from poster pass and cancelled the agreement.
    in november i was billed for 3 shipment at 79 bucks each. they said i
    had reniewed the service. bullcrap. i am working witht he credit card people to have the charges eradicated. dont open the package refuse it right away if possible and call your credit card co right away. it will take two monthe to get the charges taken off.
  • 0
    Larance
    I got scamed as well. I got set up to get posters for 2 dollars over a year ago and wtf...they charges my card 2 times a month over the past year for 96.00 they wont return my calls or anything. I guess i have to cancell my card and get a new one. Any advise would be appricitaed
  • 0
    ann
    thank you for some excellent advice.  i will do it tomorrow!
  • 0
    Kerry
    Yeah I got scammed too. I kept trying to cancel my order but there is no person taking calls at their number. I tried writing them at the adresss they list - snail mail and it came back to me. I have to cancel my credit card. Any one have a number to actually get through to someone?
  • 0
    David
    Samething happened to me.  Got the posters, cancelled my membership well over a year ago and now I see they charged my credit card for $79 on 11-27.  Tried calling them and get that all there agents are busy and leave a message and they will call me back.  I have left 20 messages today and have filed with the Chicago BBB and the FTC.
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