Typical consumer magazines only cost $10 to $15 a year directly from the publisher. 5 magazines would only cost $50 to $75 per year, cheaper for a 2 or 3 year contract, and you could actually trust the publisher to deliver them.
"I have no idea how they got all my information." They often buy "sucker lists" from list brokers who purchase customer lists from shady consumery product sellers, such as those who advertise on late night TV.
"They tried to make it sound like I had ordered magazines from them before." There are a number of fraudulent "magazine subscription" scammers who telemarket or send deceptive "renewal invoices", pretending to be renewing some subscription that a lot of people might have. They generally do NOT represent the publisher, but in a case a few years ago, several people were convicted of theft for stealing legitimate subscription lists to use in such a scam.
"I had put a cancell on the check after giving them a specific check number. A four digit number. They got it by the bank by putting a whole different six digit number. " That is why when you find out your account number is in the hands of a scammer, your first action should be to contact your bank immediately to close the account to block impending fraud. Putting a stop payment on a specific check number only works with honest people. Similarly, it would be ineffective to try to block an EFT from a particular company, or in a particular amount, as they would just use a different name or amount.
"When I finally was able to get to the bank and get a copy of the check with the correct name and number of company " Use of multiple company names is common with fraudulent telemarketing, both to hide the extent of their fraudulent activities that might show up in complaints, and as in your case, to interfere with blocking their ability to keep taking your money.
Consumer complaints usually indicate that they are a fraudulent telemarketer with a long history of complaints for Do Not Call violations combined with pitching a fraudulent "lower your interest rate" scam.
In this type of scam, they try to turn some "review" of your credit situation into a coerced "agreement" to pay for their "services", using threats or account numbers obtained through their "review" to extort around $600-$800 from consumers.
What you describe is a similar "magazine subscription" scam, again aimed at coercing a similar amount of money out of consumers in "exchange" for little value, not what they promise.
As it usually plays out, they try to fraudulently twist some competitive sounding magazine offer into a grossly overpriced "non-cancellable subscription", claiming you "agreed" to terms they never disclosed up front. Sometimes they try to extort a "cancellation fee" of around $300-$400 just to get them to go away and stop harassing your, or they might later call back and jack this $600 "subscription" up to $1200 if they think they can get away with it. They set out to defraud you, and that is what they are now trying to do. They pretended you already did business with the, and they used a name different from what they ran their charges through under, all to deceive you into doing business with them to your financial detriment. They never intended to honor their side of their offer, so any "agreement" is void due to fraud.
It is already clear they won't deliver what they promised, nor does it ever pay to "settle" with this type of scammer, as they just take that as an opportunity to "reload" later with another jacked-up "delinquent debt" claim.
Don't play their game.
Block the money, ignore their threats, and file fraud complaints with the authorities. That is the only effective way to get out of their claws, which is why they will accuse YOU of defrauding THEM, trying to blackmail you into paying them off rather than contacting your state Attorney General.
Contact your bank to dispute any charges as fraudulent, and follow up with a written fraud affidavit. Close the account due to fraud to prevent additional fraudulent charges.
Many states require that telemarketers be licensed to call into that state, and just as fraudulent telemarketers ignore the Do Not Call law, they also often ignore state licensing laws.
Contact FTC and your state Attorney General to file a fraud complaints.
I too have received thousands of the Card Member Services offer to lower my interest rate. They begin with a recorded message stating: "This is Rachel, from Card Member Services . . . . " They ask you to push 1 for a person to assist you or 3 to opt out of this offer." I stayed on until I got a human and asked them politely to be removed from their call list, and they promptly hung up on me. The next time they called I again waited for a human being and they answered, then I asked them to not hang up on me and they again impolitely hung up. I called my bank and asked about the call which was not from them. I called my credit card company and was told that this was a scam. The Credit Card Company gave me a federal number to call and file a complaint. The number is 1-888-382-1222 and they ask you for information as to what the call entails. If they use a pre-recorded message before answering the call --- IT IS ILLEGAL, even for the DO NOT CALL list also. But one thing you must give them to block this call from coming back to you is to *69 your call from RACHEL or whatever name they use in the recording (Card Member Services) or use caller ID if you have it. The federal complaint department needs this number they call from to trace it back to the company doing this scam. I HAVE NOT received another call since I filed this complaint. Not from Rachek or anyone else about this. Hopefully these have finally ended. I hope this can help someone else as it has me.
0
tj
The "card member services" name might be used by this type of magazine scam as part of deceptively claiming they are associated with "your credit card company". They are not.
There is one particular "magazine subscription" scammer known to use this line, claiming that you are eligible for their great offer because of your "good payment record". They are basically stealing the trust you have in your bank's integrity to deceive you into believing their fraudulent pitch long enough to disclose your card number. They can then follow the scam play outlined above, cramming charges larger than you thought you had agreed to.
0
LeeTN
| 3 replies
I can't get rid of Card Member Services. My Credit Card company said they are definitely a scam. I have asked to get off the call list to no avail. They always have a different phone number and always without a name. They have asked for personal information including my bank account number!! Can't anyone close them down??
We cannot seem to get Card Member Services to stop calling our house. At least twice a day we receive a call stating this "Will be our last call". That is a joke. When one of these calls comes in it is always from a different number and you can not call it back. Something needs to be done because this has been going on for over a year on a daily basis.
0
fed up!
They are relentless! ...calling every 2 to 3 days and leaving a message saying something like "this the last time we will call" ... if only that were true! When I do answer, I ask them a question and they hang-up on me!
I just called the ATT Annoyance call bureau and they said to report it to the Federal Trade Commission (FTC) at 1-877-382-4357. The FTC took the report, but suggested they are not going to solve any disputes; however, the more reports they receive will promote the level of investigation and action against the annoying caller.
BTW: you should be registered with the National Do Not Call Registry for it to be a valid complaint.
0
Annie
I called the number you provided and logged a complaint with them. I was given a reference number, and I was also told to call the State Attorney's office and log a complaint with them. I am in that process now.
These people are BEYOND annoying and as far as I can tell there seems to be no real reason for the call. I hope something can be done.
The numbers they use are always different. Twice they acctually used a local number!
0
Joyce
I don't understand why these idiots cannot be stopped. They call like 3 times a day always from a different number. How can this harassment possibly be legal?
0
Commodore
Same persistent calls from"card member services", except they are blocking their number when calling me. I have lodged a complaint with my state attorney and also the FTC. I've also made it a sport to connect with a human, pretend like im interested, and "phish" as much info as possible from them. It's kind of fun and might actually lead to something.
0
roger
Please stop calling
0
MsVill
I am so sick of these phone calls. Today I asked to speak with the supervisor. It actually sounded like I was being transferred but then there was a dial tone!! I have decided when I get the next call, which I'm sure will be tomorrow, I am going to play their game by pressing one and then let them hear a nice long "tweet" from my whistle. I know it won't do any good, but hey, I'm sure I'll feel better!
0
Dennis in Portland
I keep getting these calls and when I tell the [***] that I don't want to be hung-up on...again, they hang up. There has to be some way of turning the table on these fools...just can't think of it at the moment...lol
0
Leah
I get these calls all the time and since they use a local area code I keep thinking it may be calls from friends or family whose number I don't have in my phone. The thing that ticks me off is that I have a very limited amount of minutes on my cell and they keep taking them up. I've tried to talk with a human but the guy just hung up on me. I tried calling the number back and it was "out of service."
Another thing that bugs me is that ask if I'd like to consolidate my cards but I don't even have any credit cards. They are harassing me!
0
Barb
I called my husband's credit card company's payment center which was Cardmember Service to pay his balance by automated phone. Even though I punched in the correct account number an automated voice said they didn't recognize the number and please wait for a representative to assist me. I hung up and called back. I got the same message. I waited to be assisted and was greeted by a telemarketer who informed me the customer service number was changed, and proceeded to try to sell me magagines. I repeatedly told him no just put me through to customer service, he would not give me the new number, and proceeded to sales pitch me for 30 minutes. I realized he would not give me the new number unless I agreed to this purchase. I was directed to one telemarketer after another and finally after agreeing to purchase I was directed back to him and he gave me the new number. I hung up and called it and got right through. I told Cardmember Service what he did and said I would probably file a complaint. The purchase was Readers Rewards, so they are associated with Cardmember service, and I intend to file charges, I feel this was extortion!!! My credit charge was charged 3 payments of 49.95 twice in June and once in the beginning of July. I just received my June statement and called my bank which had to issue me a new card. When I called the Readers Rewards, I was informed if I canceled it today I would still owe them 188.00,If I canceled tomorrow it would be 500.00 and there was a balance of 2,100 if I didn't cancel! I never received anything as of today and I told Reader's Rewards if I do receive anything, I'm sending it back! I was lied to by the telemarketer saying one payment of 49.99 and 2.00 a month if I didn't cancel within 7 days after I received my package of magazines and I could cancel anytime. Has anyone called Cardmember service and got these telemaketers? my July statement has the original number that they claimed was changed!! My bank is doing an investigation also.
0
nickm
I am on the do not call list... guess what... THEY CALL MORE!... six calls today alone... on two different phones... AMAZING! I am now convinced that the Christians may be correct about the devil... and clearly he now has a phone service.
0
Vivek
| 1 reply
Card Member Services is a part of JP Morgan Chase. See the Domain registration information below.
Visit MarkMonitor at www.markmonitor.com Contact us at 1 800 745 9229 In Europe, at +44 (0) 20 7840 1300
The Data in MarkMonitor.com's WHOIS database is provided by MarkMonitor.com for information purposes, and to assist persons in obtaining information about or related to a domain name registration record. MarkMonitor.com does not guarantee its accuracy. By submitting a WHOIS query, you agree that you will use this Data only for lawful purposes and that, under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam); or (2) enable high volume, automated, electronic processes that apply to MarkMonitor.com (or its systems). MarkMonitor.com reserves the right to modify these terms at any time. By submitting this query, you agree to abide by this policy.
Registrant: Domain Administrator JPMorgan Chase & Co. 201 North Walnut Street Mail Suite DE1-0175 Wilmington DE 19801 US domainregistration@jpmchase.com +1.3022821773 Fax: +1.3022821660
Administrative Contact: Domain Administrator JPMorgan Chase & Co. 201 North Walnut Street Mail Suite DE1-0175 Wilmington DE 19801 US domainregistration@jpmchase.com +1.3022821773 Fax: +1.3022821660 Technical Contact, Zone Contact: Domain Administrator JPMorgan Chase & Co. 201 North Walnut Street Mail Suite DE1-0175 Wilmington DE 19801 US domainregistration@jpmchase.com +1.3022821773 Fax: +1.3022821660
Created on..............: 1998-10-09. Expires on..............: 2017-10-07. Record last updated on..: 2011-01-20.
Comments
"I have no idea how they got all my information."
They often buy "sucker lists" from list brokers who purchase customer lists from shady consumery product sellers, such as those who advertise on late night TV.
"They tried to make it sound like I had ordered magazines from them before."
There are a number of fraudulent "magazine subscription" scammers who telemarket or send deceptive "renewal invoices", pretending to be renewing some subscription that a lot of people might have. They generally do NOT represent the publisher, but in a case a few years ago, several people were convicted of theft for stealing legitimate subscription lists to use in such a scam.
"I had put a cancell on the check after giving them a specific check number. A four digit number. They got it by the bank by putting a whole different six digit number. "
That is why when you find out your account number is in the hands of a scammer, your first action should be to contact your bank immediately to close the account to block impending fraud. Putting a stop payment on a specific check number only works with honest people. Similarly, it would be ineffective to try to block an EFT from a particular company, or in a particular amount, as they would just use a different name or amount.
"When I finally was able to get to the bank and get a copy of the check with the correct name and number of company "
Use of multiple company names is common with fraudulent telemarketing, both to hide the extent of their fraudulent activities that might show up in complaints, and as in your case, to interfere with blocking their ability to keep taking your money.
Consumer complaints usually indicate that they are a fraudulent telemarketer with a long history of complaints for Do Not Call violations combined with pitching a fraudulent "lower your interest rate" scam.
In this type of scam, they try to turn some "review" of your credit situation into a coerced "agreement" to pay for their "services", using threats or account numbers obtained through their "review" to extort around $600-$800 from consumers.
What you describe is a similar "magazine subscription" scam, again aimed at coercing a similar amount of money out of consumers in "exchange" for little value, not what they promise.
As it usually plays out, they try to fraudulently twist some competitive sounding magazine offer into a grossly overpriced "non-cancellable subscription", claiming you "agreed" to terms they never disclosed up front. Sometimes they try to extort a "cancellation fee" of around $300-$400 just to get them to go away and stop harassing your, or they might later call back and jack this $600 "subscription" up to $1200 if they think they can get away with it. They set out to defraud you, and that is what they are now trying to do. They pretended you already did business with the, and they used a name different from what they ran their charges through under, all to deceive you into doing business with them to your financial detriment. They never intended to honor their side of their offer, so any "agreement" is void due to fraud.
It is already clear they won't deliver what they promised, nor does it ever pay to "settle" with this type of scammer, as they just take that as an opportunity to "reload" later with another jacked-up "delinquent debt" claim.
Don't play their game.
Block the money, ignore their threats, and file fraud complaints with the authorities. That is the only effective way to get out of their claws, which is why they will accuse YOU of defrauding THEM, trying to blackmail you into paying them off rather than contacting your state Attorney General.
Contact your bank to dispute any charges as fraudulent, and follow up with a written fraud affidavit. Close the account due to fraud to prevent additional fraudulent charges.
Many states require that telemarketers be licensed to call into that state, and just as fraudulent telemarketers ignore the Do Not Call law, they also often ignore state licensing laws.
Contact FTC and your state Attorney General to file a fraud complaints.
There is one particular "magazine subscription" scammer known to use this line, claiming that you are eligible for their great offer because of your "good payment record". They are basically stealing the trust you have in your bank's integrity to deceive you into believing their fraudulent pitch long enough to disclose your card number. They can then follow the scam play outlined above, cramming charges larger than you thought you had agreed to.
Can't anyone close them down??
https://tips.fbi.gov/
I just called the ATT Annoyance call bureau and they said to report it to the Federal Trade Commission (FTC) at 1-877-382-4357. The FTC took the report, but suggested they are not going to solve any disputes; however, the more reports they receive will promote the level of investigation and action against the annoying caller.
BTW: you should be registered with the National Do Not Call Registry for it to be a valid complaint.
These people are BEYOND annoying and as far as I can tell there seems to be no real reason for the call. I hope something can be done.
The numbers they use are always different. Twice they acctually used a local number!
I've also made it a sport to connect with a human, pretend like im interested, and "phish" as much info as possible from them. It's kind of fun and might actually lead to something.
Another thing that bugs me is that ask if I'd like to consolidate my cards but I don't even have any credit cards. They are harassing me!
Call their corporate offices!
---------------------------------------------------------------------------------------------
MarkMonitor is the Global Leader in Enterprise Brand Protection.
Domain Management
MarkMonitor Brand Protectionâ„¢
AntiFraud Solutions
Corporate Consulting Services
Visit MarkMonitor at www.markmonitor.com
Contact us at 1 800 745 9229
In Europe, at +44 (0) 20 7840 1300
The Data in MarkMonitor.com's WHOIS database is provided by MarkMonitor.com
for information purposes, and to assist persons in obtaining information
about or related to a domain name registration record. MarkMonitor.com
does not guarantee its accuracy. By submitting a WHOIS query, you agree
that you will use this Data only for lawful purposes and that, under no
circumstances will you use this Data to: (1) allow, enable, or otherwise
support the transmission of mass unsolicited, commercial advertising or
solicitations via e-mail (spam); or (2) enable high volume, automated,
electronic processes that apply to MarkMonitor.com (or its systems).
MarkMonitor.com reserves the right to modify these terms at any time.
By submitting this query, you agree to abide by this policy.
Registrant:
Domain Administrator
JPMorgan Chase & Co.
201 North Walnut Street Mail Suite DE1-0175
Wilmington DE 19801
US
domainregistration@jpmchase.com +1.3022821773 Fax: +1.3022821660
Domain Name: cardmemberservices.com
Registrar Name: Markmonitor.com
Registrar Whois: whois.markmonitor.com
Registrar Homepage: http://www.markmonitor.com
Administrative Contact:
Domain Administrator
JPMorgan Chase & Co.
201 North Walnut Street Mail Suite DE1-0175
Wilmington DE 19801
US
domainregistration@jpmchase.com +1.3022821773 Fax: +1.3022821660
Technical Contact, Zone Contact:
Domain Administrator
JPMorgan Chase & Co.
201 North Walnut Street Mail Suite DE1-0175
Wilmington DE 19801
US
domainregistration@jpmchase.com +1.3022821773 Fax: +1.3022821660
Created on..............: 1998-10-09.
Expires on..............: 2017-10-07.
Record last updated on..: 2011-01-20.
Domain servers in listed order:
ns2.jpmorganchase.com
ns1.jpmorganchase.com
ns05.jpmorganchase.com
ns06.jpmorganchase.com
MarkMonitor is the Global Leader in Enterprise Brand Protection.
Domain Management
MarkMonitor Brand Protectionâ„¢
AntiFraud Solutions
Corporate Consulting Services
Visit MarkMonitor at www.markmonitor.com
Contact us at 1 800 745 9229
In Europe, at +44 (0) 20 7840 1300
The Registry database contains ONLY .COM, .NET, .EDU domains and Registrars.
google it. You'll see many.
I doubt this company stalking and harassing people 6-10 times a day is a legit company.